I can’t match the in-depth reviews others have posted, but did want to mention one “con” that I didn’t see mentioned a lot. This machine is a bit noisy. My wife complained about it endlessly the first few days, but after the ice bin is full (and it doesn’t need to make any ice) the machine is silent. She does love the ice and uses it all the time, so it was still a worthwhile purchase. But I wanted to post this info in case it’s going on the counter in your normally quiet kitchen (like mine) so you know what to expect.

Hook is a breeze when you follow directions haha. Super easy to hook up. Produces ice fast. Has WiFi which gives you the ability to turn it off when you are away from the house for a long period of time. If you are using an iPhone, you can access the Wi-Fi settings for the app by logging into the appliance through your phone: Settings—-> Wi-Fi——> Wi-Fi should load appliance, click the appliance—->> now you’re connected to your appliance, go back to the SnartHQ app! Really wish they would honor a extended warranty on these guys

We highly recommend this ice maker! Ours was gifted to us a year and a half ago and it is a great product! However, here is the best tip we can give for anyone looking to purchase one: use distilled water in it. We used tap water for the first few months and got the horrible grinding noise. We were ready to throw it away. Then we found an article online about using distilled water. After switching to distilled water, it has been top-notch! Great product!

Been using for several weeks now. Unit arrived well packed - no Issues. Set-up was easy. Easy cleaning process prior to first use (Suspect Just in case sort of thing) - just needed a little bit of bleach. First ice batch was fine - no bleach taste from cleaning. Keeps two heavy Ice users with ice. Easy fill side water container (We fill from filtered refrigerator door water). Ice is moist (Not as cold as from the freezer - same as - ice from Sonic we were getting. Small drips from hopper when opened, but the small tray catches it - then evaporates from there - no issue. Not located next to our sink, so I think I will be getting the extension tubes to make the routine recommended cleaning / bleach cycling easier (Just running a couple of cups of bleach water through the system and draining it out - no biggie).

You cant go wrong buying this ice machine. I bought this ice machine for my wife for her birthday and she loves it. My wife would always bring bags of ice home from Chick-Fil-A and Sonic all the time and got to a point that i was tired of that. Since i purchased the ice machine it has work flawless. The ice machine is very quite and makes ice super fast. We love the app for the ice machine so we can turn it on before we get home and have ice ready when we want it. The ice is soft and great size its in between Chick-Fil -A and Sonic ice just the right size. One thing i have noticed is that if you keep the led light on in the ice maker it will melt the ice faster so i just keep it off but that's all. You can also set schedules with the app on what time you want to make ice. All in all great product and well worth the purchase.

I bought the model with the side water tank. It was easy to set up and I was making ice in no time at all! As soon as I remove ice from the full bin, it automatically starts making ice again. I'm not longer a slave to my broken ice maker in the refrigerator! Highly recommended!!!

One of my friends got one for Christmas and I fell in love with it, so for my birthday my husband got me one! Our friends and family call this our "boujie ice maker" but when they come over they all fill up their cups before they go home! It's the best ice and when I fix my 4yr old some drink she always tells me she wants the good ice!

We have had several Ice Machines and this machine is very easy to use and operate. Its amazing how much Ice we use. I dont run our city water thru the machine to much hard minerals. We go thru a 5 gallon filter water jug in about two week. Lots of ice.

Easy to set up. Clear instructions on how to do the initial cleaning and installation. Perfect ice at home! This has helped us drink more water because we have awesome ice to eat along with it. The amount that it produces is great for the 2 of us. You may need to ration the servings if you have 4 or more people using this regularly. Still would recommend and so glad I received it for Christmas!

Bought this for my wife for Christmas. Installed it dec28th, 2020. Fast forward 3 weeks and now everyday it has a horrid loud whining/squeaky sound that last for 15-30 minutes. Quits for a couple of hours then starts back at it again. I have tried to call the numbers given for tech support and had to wait on forever hold twice. Then the last time I called I got hung up on. Hopefully someone reads this and actually pays attention. I will be calling until I get this product fixed/returned or replaced.