Love the pellet ice that it produces, and it makes quite a bit in a timely manner. The pump can be loud at times when the machine calls for water. I would highly recommend purchasing the extended warranty if you decide to purchase this machine.

Worked perfect for about 12 hours and then started going into the defrost mode every 20 minutes for 45 minutes at a time wouldn't even maintain a quarter of a bucket of ice

I was getting tired of the hard ice that came out of my refrigerator, so I got the nugget icemaker and am beyond impressed. I find myself drinking much more water throughout the day. Highly recommend!

Everything works as it should, never seems to get too dirty and makes cleanups and sanitization easy. Nothing has gone wrong yet and works almost all day for the last few months. Overall great product that has been very consistent.

We love the ice. That's the only thing we love. This machine is very large, very loud, and very expensive. Unfortunately it only came in one color where I purchased so it matches nothing else in my kitchen.

Well I love the machine but it was a bit confusing to me. Like, putting water in two places. I did everything asked of me for the water tank and it jus wasn't working correctly.

Had many many many and more different ice machines. By far this one has been the best set up and very easy to use. Easy to maintain, Doesn't require a lot of attention.Perfect size ice that doesn't melt as soon as you add your drink.

We as a family of 5 LOVE this product! The nugget ice is great! The quality of the machine is fantastic! It keeps up well with our family of 5. We're impressed with how quickly is creates ice!!!

I continually have an issue with the “defrost” or cleaning buttons. They are consistently on and ice is not being made. I've read the manual over and over and do not possess the degree required with operate this expensive toy.

This was a great purchase. We love having pellet ice fresh on demand. The schedule feature is great so the ice is ready when we get up for our iced coffee. It is also very easy to clean