The side tank broke. Warranty won't replace side tank. Said warranty doesn't cover the side tank but they would send me along To purchase at my own expense a new side tank.

The ice is excellent, the side tank is completely necessary. The only thing I wish it had is an option to connect a water line with a float valve to automatically keep the tank full.

Great product, well designed and takes up very little space. It's very quiet when making ice and easy to set up. I haven't been back to Sonic since purchasing the Opal 2.0 with side tank. Side tank is a must!!!! Bruce G.

We love this high quality cubed ice! Installation instructions were easy to follow and setup was quick. In no time we had a bucket of ice available. The maker is quiet and stainless steel blends well with my kitchen setting.

This makes the best nugget ice! Just like QT or Sonic (IYKYK). It does getting a little noisy occasionally, but in a house with two kids, we don't really notice.

I have had this appliance less than thirty days, and it daily tells me to “add water”. The side tank is full, it pulls water into the machine but still does not produce ice.

We love the ice machine so far!! We use it every day set the machine to start making the ice before we wake up so it is ready for when I go to work to fill my 33oz water bottle.

This nugget ice machine is the best! My friend even called the day after she came over to tell me she kept thinking about the ice! Haha if your thinking about getting one DO IT!

I bought this ice maker because my refrigerator died and the one I want is back ordered. This maker makes the best ice. I love this machine. Thinking about buying one for my office now

Works amazing!! Much quieter than our previous machine of a different brand. Love the changeable water filter as well. The ice is top quality as is the machine.