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Customer reviews for GE Profile™ Opal™ 2.0 Countertop Nugget Ice Maker with 0.75 Gallon Tank for
GE Profile™ Opal™ 2.0 Countertop Nugget Ice Maker with 0.75 Gallon Tank
4.4 out of 5 stars
stars
5,788 ratings5,785 reviews
  1. 5 stars74% (4,278)
  2. 4 stars13% (729)
  3. 3 stars4% (231)
  4. 2 stars3% (172)
  5. 1 star7% (378)

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Showing 2,041-2,050 of 5,785 reviews
Jul 31, 2023
Reviewer name: BelinCav
5 out of 5 stars
5 out of 5 stars review

Quick, Easy, and We have ICE

It was very easy to set up. It started making ice as soon as I got it cleaned and filled with water. We are very excited. We had family over a few days after getting it and they all Loved it. My daughter is looking at purchase one also.

Review from geappliances.com
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Apr 10, 2021
Reviewer name: LoveIce97
4 out of 5 stars
4 out of 5 stars review

It’s good

I love my ice machine. But after two weeks the wifi symbol disappeared and won’t come back no matter what I do. So now I can’t use the app because of that.

Review from geappliances.com
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reply from GE Appliances

Hello there, we're very pleased to know you're enjoying your ice maker. In addition, we're sorry about the difficulties you're having with your app. We know this is frustrating so we're happy to help. For the best assistance, we recommend you call the GE Appliances Connected Home Support Line at 1-800-220-6899 or email connected@help.geappliances.com. Welcome to the GE appliances family. Guy@GEA

Feb 24, 2021
Reviewer name: Srf2000
5 out of 5 stars
5 out of 5 stars review

Awesome Ice Machine!

This ice machine was super easy to set up and supplies lots of great ice in a short period of time! I was reluctant to purchase due to the cost, but I'm so glad I did!

Review from geappliances.com
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Feb 24, 2022
Reviewer name: Sm444219
1 out of 5 stars
1 out of 5 stars review

Don’t buy!

My ice machine was under warranty.  It is an Opal 2.0.  After dealing non stop with their warranty department they want to send me a 1.0 refurbished ice maker.  NO.  My 2.0 is new and still under warranty.  But it doesn’t work! They won’t budge.  

Review from geappliances.com
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reply from GE_appliances

Hi there - Thank you for reaching out. We're terribly sorry to hear your Opal ice maker has stopped working, and you are experiencing trouble with a replacement. We can certainly understand how aggravating this would be and we apologize for any inconvenience this has caused you. Please know our Opal machines come with a limited one-year warranty. We want to make sure you are speaking with the correct team. For Opal support, you can go to myopalservice.com, or you can also call that department at 1-866-907-6718 from Monday through Friday, 8am to 8pm EST. Let them know your model and serial number. Please reach us directly should you have any questions or concerns. We are confident our Opal service team will be of great assistance moving forward. May you have a great day. -Shayla@GEA

Jun 15, 2021
Reviewer name: NorrisAR
5 out of 5 stars
5 out of 5 stars review

Love this Nugget Ice Maker!

Although my Profile Fridge has an ice maker, I much prefer the nugget ice. I had read many articles and reviews of the GE Profile Opal as well as other brands, and found the Opal to be the best value. I have not regretted my purchase!

Review from geappliances.com
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Jul 24, 2022
Reviewer name: TyTijo
5 out of 5 stars
5 out of 5 stars review

Worth every cent

Love this ice maker. The ice is perfect, cleaning is very simple. We tried other ones before taking the plunge with this one and it was wasted $$. So happy with our purchase.

Review from geappliances.com
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Mar 16, 2023
Reviewer name: ObiChi
5 out of 5 stars
5 out of 5 stars review

Great machine!

From setup to use - this is a wonderful machine. Super easy to fill the side container & the machine refills the ice quickly on its own. Very pleased with this purchase.

Review from geappliances.com
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Jan 16, 2022
Reviewer name: Khlava
5 out of 5 stars
5 out of 5 stars review

Love love love it

I am totally in love with my ice maker. The ice is just perfect… easy to chew and makes me want to drink lots of water each day which is so healthy . I especially like the app that allows me to schedule ice making tunes.

Review from geappliances.com
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Oct 31, 2021
Reviewer name: KR2021
5 out of 5 stars
5 out of 5 stars review

Best ice ever!

I love this ice maker! It was an indulgent anniversary gift to ourselves, but we have loved having it so much! I wish it was a little quieter in ice making mode, but overall it is a winner!

Review from geappliances.com
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Dec 26, 2023
Reviewer name: Jim Jam
1 out of 5 stars
1 out of 5 stars review

Last 6 days.

Done great for 6 days and it stopped making ice. Gives an add water light and it's full. Tried over 2 hrs priming the pump and resetting. It starts dropping ice and gives a add water alarm.

Review from geappliances.com
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reply from GE_Appliances

Hello, We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your ice maker is not functioning properly and we're happy to help. If the water is full and it is not producing ice, please refer to the troubleshooting steps at this link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=39618 https://products.geappliances.com/appliance/gea-support-search-content?contentId=39628 If the issue continues, we recommend reaching out to Opal Support at myopalservice.com, or you can also contact 1-866-907-6718. We hope you are able to get this resolved quickly! -Charlie@GEAppliances