This ice machine is the BMW of in home ice makers. Fast and efficient and oh so quiet. When this one gives out we will be getting another one just like this one. I only have one small complaint. The on/off button isn't easily visible. Maybe do a braille sign over where you can turn it on and or off. Great machine otherwise.

The ice maker is extremely loud, to the point it sounds like something is broken.

I purchased machine a couple weeks ago. For some reason I put a filter in it and it worked for a week. Then all of a sudden it would stop making ice and say “ Add Water”. Both tanks had water. Took filter out and started making ice again. I ordered new filter so I'm going to try it again.

This ice machine was so easy to set up and use. First batch of ice was ready within 15 minutes. The ice maker is quieter than I expected. The side tank is a nice addition as I do not have to constantly fill the water chamber. Would highly recommend this product to anyone who loves the nugget chewy ice.

So far, we are extremely pleased with the ice maker. It makes a great nugget style ice and keeps it cold until it gets used. The initial setup and prep was easy and well documented. It's larger than I realized but still fit on the countertop, under the cabinets fairly easily. Whole family is using it daily and like it way better than the refrigerator made ice.

My wife and I were a little thrown off by the price but decided to purchase it for Mother's Day. I never realize we used so much ice. It takes about 20 mins to get started but once it gets going, it's non stop. The ice is perfect for drinks, coffee, water or just to snack on. My kids will finally drink water (with ice), just to be able to crunch on the ice after they are done drinking it. My wife absolutely loves it and I would recommend to any buyer out there. I know it's a lot of money, but it's well worth it.

[This review was collected as part of a promotion.] The ice maker made good ice which made me drink more liquids which was the goal. It's heavy and the cleaning and emptying the tanks was very difficult. The unit quit working (drawing water) so that was bad. Then recently it started to make a very loud squealing noise, the main and side tank were full of water. So looked at the trouble shooting in the directions no help.

It fits perfectly in the space on the counter. It's very quiet and works like a dream to produce the best ice.

Love this ice maker. My daughter says my ice is better than Sonic or the hospital! Keeps ice frozen in the drawer overnight.

Started making a grinding noise right out of the box this is the 5th one and everyone has done it it's not worth the money