[This review was collected as part of a promotion.] The product itself may surprise me but the initial cleaning is the tank was not as detailed with illustrations as much as I think it should. I'm a rather intelligent lady with a college background as well as I feel vetted in having common knowledge and street smarts. But I will say this instruction manual could use some major updates. It made me have to stop and restart the steps over numerous times. It also doesn't tell you that you have to confirm after each cleaning cycle that I want to continue with the cleaning quarters it goes through. The cleaning mode should be a touch and go system instead of causing the user to have to fully dedicate their time standing at the appliance and assist in the cleaning process.

[This review was collected as part of a promotion.] We received this life maker as a gift after our previous one (non-GE) stopped working. This ice maker exceeds our expectations! The ice itself is great. Set-up/installation was incredibly easy. The amount of ice it produces is satisfactory for our 3 person home. We love its sleek design and light feature as well as the WiFi capability. No complaints!

[This review was collected as part of a promotion.] This is my 3rd countertop ice maker. It is a bit more than what I spent on others, But, It is worth every penny! It makes ice quickly, and its pretty quite. it only takes up about 2 inches more the other countertop models I've had, but its a way better designed ice maker. Its makes LOTS of wonderfully crunchy nuggets. No more running out of Ice or running to the store to buy the continuously shrinking pounds bagged Ice. The ice "bucket" holds a nice amount & refills quick. Set up is quick and easy. Just clean it, than run a few ice making cycles and toss the first two batches and now your are ready to enjoy a cold cocktail or cooler fill-up ! This little ice makers is going to be a game changer for next years Pool Parties!!!

My ice machine constantly says add water when making ice. Water level is fine. I have to remove the filter and turn off ice machine and then turn it back on. If I put the filter back in it gives the same message “Add Water”. I paid a lot of $$ for this machine to be giving me this issue.

[This review was collected as part of a promotion.] The Capacity of the ice maker supplied a group of 6 at the beach for a week with enough ice to fill all our drinking needs. My husband installed the ice maker with ease. there is little noise when the machine is functioning. the production of ice is seamless and the size of the machine does not take up much counter space.

We are now on our second one of these. The first one started making this loud clunking and then slamming noise. GE sent us a second one and this new one now makes a high pitch noise (it sounds like the emergency broadcast system noise) any time the pump turns on. For what you pay for these things are not very good quality.

[This review was collected as part of a promotion.] The ice maker made good ice which made me drink more liquids which was the goal. It’s heavy and the cleaning and emptying the tanks was very difficult. The unit quit working (drawing water) so that was bad. Then recently it started to make a very loud squealing noise, the main and side tank were full of water. So looked at the trouble shooting in the directions no help.

[This review was collected as part of a promotion.] I would have love to know that when it tells you to do a cleaning for the first time that you can't put the filter back in because the machine doesn't recognize it. It try's to make ice and then it stops and tells you to add more water and you have a side tank and it is totally full and the inside the water has gone down due to the fact that it tried to make ice, so you add a little more water into the machine and it try to make ice and then stops and tells you to add more water and it is all due to the filter, I took it out and I have not had any problems making ice sense. I only use Filtered water, so we decide not to use the filter anymore. There is no true instructions for this machine. No clear trouble shooting help in the book and everything I found on the internet was not that much helpful either to figure this out. When ice melts it makes a lot of water in the bottom of the bin and doesn't drain out very well, all I have seen water in between the walls of the bin after its been washed and it seam like when I wipe down the front part under were the bin is it seams that the water keeps popping back up, so I'm not sure if water could be leaking down into the front of the machine from that area when it gets wet from the bin hanging down when you get the ice out because of all the melted ice that turned into water. Don't use the filter is a problem and the machine doesn't recognize it after you do the first true cleaning and put it back into the machine, so it is worthy.

[This review was collected as part of a promotion.] Awesome product love the nuggets ice soft and crunchy every one love it but the only thing is the side tank they should have put the fill cap at the top so I would not have to take out turn over then have to touch the cap to take off I wash my hands before touching cap because it touches the water inside the tank reservoir so yeah fill cap should be on top then put cover over it G.E. takes this note

In less than two months the GE Opal no longer makes ice. I would not buy it, as it is junk.