Overall the ice machine does what it is designed to do. Quantify is sufficient for a family of four. Refills quickly as well. Would be better with ability to filter the water and add a water line versus filling the reservoir. Received ours with damage. Replacement options not easy, opted to keep. Overall a good product that makes good ice. Price is a little high. Consider it a luxury item.

First one didn't made shaved ice not nugget, never could get it to connect to WiFi. Returned it to the store and pick a second machine, got nugget ice but for some reason it will not refill for the water tank, and still can't get it to connect to wifi. Called customer service for help, didn't get a call back

This ice maker makes soft ice which is great for drinks and transfers easily into our water bottles. We make ice daily with it and fill up our water bottles, putting them in the refrigerator to add beverages or water as desired. Our biggest challenge was to get in the habit of turning the ice maker on when we get up in the morning as it does take some time to generate the bin full of ice.

This machine produces the best crunchy ice. There's only two of us in this house and we go through at least a tank of water each day. The lights to tell you when to clean and when it's making ice is way better than the spinning wheel on the earlier version.

Produces that Sonic Ice that everyone loves. Everyone in the house is hooked on it now. Friendly warning - make sure you filter your water. If you don't use a filter or take the proper steps cleaning the unit then you'll have trouble down the road and your unit will not work properly. No instructions on how to connect the unit to WiFi. Had to call Opal for assistance.

I told my wife I wanted to purchase this ice maker and she thought I was crazy. Said we already had a new GE refrigerator that made ice. I tried to explain how this ice would be so much better. Softer in the mouth and easier to chew. She just stared at me. So, naturally I ordered it. Now instead of staring at me she stares at the ice maker with a huge smile on her face. We just giggle at how much we love the ice this machine makes. 5 stars!!

We love the ice from this machine. It is the best ice. It keeps up fairly good with four people in the house. Problem is, even with regular cleaning, it seems to break down a lot in different ways. We are on our fourth machine. But we keep pushing through because we love the ice. I would love to give it five stars, but I just can't.

In general I love this machine, I find it's noise level acceptable, and love the quality of the ice. The main cons are the price, and how cleaning requires me to move the machine around to access the drain hoses. That said I used to barely use ice in my drinks and I bought this for a crushed ice replacement in cocktails. Now I use ice in nearly every cold drink I have at home. There are now other nugget ice makers out there for less expense, but this one is really much better build quality.

This was a purchase that I have thought about and debated over for 3 years. Pebbled ice makes every drink taste better! This is amazing! I told my husband that some girls ask for diamonds for their 20 year wedding anniversary but I just want pebbled ice! He got off cheap compared to that!

Love the nugget ice. The only problem I have is the ice maker will not work when the filter is installed. I use water from my refrigerator which has a filter but the water in ice maker still needs a filter because it is not removed with just the screen.