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Customer reviews for GE Profile™ Opal™ 2.0 Countertop Nugget Ice Maker with 0.75 Gallon Tank for
GE Profile™ Opal™ 2.0 Countertop Nugget Ice Maker with 0.75 Gallon Tank
4.4 out of 5 stars
stars
5,787 ratings5,784 reviews
  1. 5 stars74% (4,277)
  2. 4 stars13% (729)
  3. 3 stars4% (230)
  4. 2 stars3% (172)
  5. 1 star7% (379)

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Showing 1,541-1,550 of 5,784 reviews
Nov 8, 2021
Reviewer name: Kentrepreneur
4 out of 5 stars
4 out of 5 stars review

Great ice

The machine makes wonderful chewable ice and makes ice efficiently. The app interface does not work very cleanly and takes a while to make work. Lots of sitting time hoping the connection works successfully. Finally successful. This machine makes great ice.

Review from geappliances.com
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Feb 8, 2023
Reviewer name: Audge Podge
5 out of 5 stars
5 out of 5 stars review

She don’t want flowers she wants an ice maker

Literally the best ice maker ever! I recommend to all! Perfect for all your summer drinks! My iced coffees taste ten times better with this ice! Pregnancy ice cravings? This is perfect! Trust me! So easy set up and clean up! One thing I do recommend is to use distilled water.

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May 11, 2021
Reviewer name: Amoore927
5 out of 5 stars
5 out of 5 stars review

Love

We love our ice maker!! After our freezer ice maker broke, we were buying ice from chick-fil-a weekly. That became a pain so we purchased the opal. Life changing! Love the ability to set a schedule and boom you have ice! No more chick-fil-a ice here! We have our own nugget ice now!! Just wish it kept the ice frozen!

Review from geappliances.com
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Jun 20, 2023
Reviewer name: Charmidon
4 out of 5 stars
4 out of 5 stars review

GE Portable Ice Maker, supplies great size ice

The ice maker works fine, but when you open the bin to get ice out, water leaks upon a black shiny piece of plastic. I wouldn't expect it to leak, but the way it is designed right now, I'm sure that there is no other way. Maybe a new design in the future.

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Mar 21, 2022
Reviewer name: pje1253
5 out of 5 stars
5 out of 5 stars review

It's The "Good Ice"

My husband & I hesitated to purchase a countertop ice maker because of space concerns as well as fear of it being too much trouble or not making enough ice. After much reviewing, with the GE Opal consistently coming out on top, we took the plunge. I'm so glad we did. We both love the small nugget ice. Ice production is quick and with the side tank, refilling is easy. No more fighting with the built-in icemaker in the refrigerator door! I'd highly recommend this to anyone considering a countertop ice maker.

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reply from GE Appliances

Hey there, we're so happy to know the chance you took on us paid off and that you're loving your new Opal ice maker! We're so pleased to see how well it's working for you and we want you to know firsthand how glad we are to have you in our GEA family. Guy@GEA

Jun 1, 2021
Reviewer name: Shsmith
2 out of 5 stars
2 out of 5 stars review

If You Purchased Early Models You’re Out Of Luck

I have two Opal ice makers (had one for home and one for my office which I brought home). I’ve used only distilled water, cleaned regularly with Opal cleaning kit, and have them set up properly. One unit has stopped working (suspect the ice bin switch) and I cannot get any parts or service help. The second unit is making a loud noise and I suspect it’s dying. My suggestion is to pay the extra money and get a professional unit like a Scotsman or Hoshizaki - these are “cute” toys but not real ice makers. Add to that GE bought Opal and as they say when that happens “GE, where great companies go to die”.

Review from geappliances.com
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reply from GE Appliances

Thanks for reaching out about your Opals! We're happy to have you in the GEA family and apologize for the trouble you are having with them. You can find some excellent troubleshooting for these issues here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35289 For parts or help with the warranty process, please call 1-866-907-6718. Please let us know if you have any questions or concerns. - John@GEA

Apr 4, 2023
Reviewer name: BoCoMo
4 out of 5 stars
4 out of 5 stars review

Great Ice

Makes ice quick. The only downside is the noise and it makes, it’s louder when it’s first starting up for the first few minutes and quiet down but we had to move it into a pantry area because of the noise level. Or maybe we have a bad unit, don’t have anything to check it against.

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Jan 23, 2023
Reviewer name: J Wil
1 out of 5 stars
1 out of 5 stars review

Came without tank, so frustrating.

No tank came with mine, and I need the tank for my apartment, so I’m waiting for them to send one to me, so I can’t tell you how well it makes ice… I’m just trying to get my prob fixed faster, I’ll do another review if they send the rest of my order.

Review from geappliances.com
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reply from GE Appliances

Hey there - Thank you so much for taking a moment to leave a review. It means a lot to us. We are so incredibly sorry to hear about your Opal not including the side tank, that is definitely not how that is supposed to go. We know that is really frustrating and surprising. We did check and seen that we are currently working on getting the tank sent out for you. We apologize about the delay and trouble so far. Stay safe. Jonathon@GEA

Jan 17, 2021
Reviewer name: Jam Bol
5 out of 5 stars
5 out of 5 stars review

Easy to set up and ice is fantastic

The device was really easy to set up and get started. Once you clean it out, you will have ice within an hour. Family has been very happy with this appliance and we would definitely recommend it. We like that it recycles the water from the melted ice so you won’t fill it as often if you are not using it much. The app that you can use to monitor it isn’t too difficult to setup.

Review from geappliances.com
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Mar 13, 2023
Reviewer name: wbellis
1 out of 5 stars
1 out of 5 stars review

Very Noisy! Would not recommend

Bought this since the family wanted pebble ice. Would not buy this again. In about a month the unit is so noisy that you have to unplug it at night. It makes squealing noises that are so loud, you cannot even watch TV over the noise. It will absolutely wake you up during the night while you are sleeping.

Review from geappliances.com
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reply from GE Appliances

Oh no! We're so very sorry that you're not having the best experience with your Opal. It must be so frustrating for you and we apologize for the inconvenience. We're here to help in any way we can. Please refer to the articles below for some helpful tips: OPAL ICE MAKER - NORMAL SOUNDS https://products.geappliances.com/appliance/gea-support-search-content?contentId=35276 OPAL ICE MAKER - TROUBLESHOOTING https://products.geappliances.com/appliance/gea-support-search-content?contentId=35289 If you feel that none of this applies, please contact myopalservice.com, or you can also contact 1-866-907-6718, M-F 8-8 EST. Thank you for choosing GE Appliances. Enjoy your day. - Tierra@GEA