Easy enough to set up, however it took me a few tries to set up the app. There is a huge quality difference in the ice compared to getting it anywhere else. I use spring water in my ice maker, so the ice is even better. I love the ice so much I fill up a 40 oz mug at the begining of the day, and I chew on it throughout the day. In the summer heat its really such a treat, which is so odd to say about ice.

I bought our Opal Nugget Ice Machine 5 years ago when it was a new product and sold only by Opal/First Build. We LOVE the ice our machine makes and we like the machine a lot. We use it ALL THE TIME. We learned that It is very important to descale the machine regularly using an ice machine descaler. Ours started squealing which was because there was mineral deposit in the machine. If descaled and cleaned regularly (every 1 to 6 months depending on the mineral content of your water) it works fine. It is very easy to do. Since ours is one of the first (not the 2.0) it does not have a side water tank. I wish it could be attached to a water source so I wouldn't have to refill it all the time (at least once daily). If they made one that did I'd buy it!

We purchased the OPAL 2.0 Ice Maker one month ago and use distilled water for making the ice. The machine is quiet and produces two 10lb. bags of ice per day. We use the ice throughout the day and do not have any problems with it. We would recommend the system to anyone as we love the ice for everyday use.

My husband loves the ice from this machine but I absolutely hate this machine. If you use it daily 1) it cycles each time you get ice 2) it’s loud and 3) you have to clean it every two weeks. The cleanings take about an hour because of the repeated rinsing to make sure there’s no remaining bleach. A few days before the “cleaning” light comes on, the machine makes a loud grinding noise throughout the day. The noise stops after the cleaning but returns about two weeks later. I do not recommend this product if you want to use it daily.

I don't usually write reviews but my new opal deserves praise. It's pricey but WOW it's awesome. I've had other countertop ice makers but nothing like this. If you're looking for a top of the line, best bang for the buck, app controlled unit then this is the one for you.

Ice is always full and lasts a long time in my cup. I like the fact that it continually fill of ice.I do wish there was a small holder on side to hold ice scoop. Scoop gets wet if you lay it on drip tray and unsanitary to lay it on counter. Great ice maker. Would recommend it to anyone wishing to have consistent size ice all the time.

This is my second profile ice maker! I love between 2 states and needed one in each house! There’s nothing better than having your own nugget ice maker in your own kitchen! Great for drinks or just snacking on! My first one was a gift from my husband, and he said it was the best gift ever because I have literally used it every day!

I've been contemplating this product for a long time and am SO happy with it now that I finally have one! The only downside is it gets quite warm on the back side so I worry about it overheating next to the wall. Definitely makes me drink more water!

This appliance is awesome! We replaced our rarely-used mixer with this countertop nugget ice machine that we literally use all day, every day. Everyone in our family likes to chew ice and this is a game changer. The texture and quality of the ice is perfect. It makes ice faster than I expected it to. The side tank capacity is large which means you have to refill it less often. I also like how this version is WiFi-enabled which allowed me to tie it in to my Google Home routines so the light goes off at night and comes back on in the morning. There are some other basic functions in the app that are useful. All in all, we love this thing and will be recommending to anyone who will listen!

Easy install and pre-cleaning, using only distilled water to cut down on maintenance and issues around minerals in the water. Produces ice quickly and there’s nothing like the great, pellet ice for drinks. We freeze left overs from the weekend and use it all week. Hooked it up to wifi, so we can start it up an hour before we need it, from anywhere. Very convenient!