I got my ice maker at a raffle for a cystic fibrosis fundraiser. Brand new in the box but I never got a receipt. This machine make the most horrible noise that can be heard through out my house. Absolutely horrible. Love the ice but can’t keep machine on. Can I get any help?

Never have I purchased an appliance or tool whose set up and initial operation went so flawlessly. Having researched this unit and watched several independent YouTube videos, I was confident in my purchase but was pleasantly surprised at the well instructed set up and prompt creation of ice nuggets within 15 minutes of commencement. Needless to say, this unit appears to be worth the premium price paid. You get what you pay for and I look forward to a long use of this ice maker!

I am very disappointed in the Opal 2. I had the previous version Opal 1, I had to replace it twice during the first year because it kept breaking down. I love the ice though so I thought I would try the newer version. Unfortunately the side tank is smaller and needs constant refilling and the ice maker produces ice much slower.

I love the ice from this machine. I bought the 2.0 because it was told to be quieter. It was at first, but now it is very noisy. Unfortunately, the noise issue is not a warranty issue. Please note--you must clean this machine weekly. This is a relatively time-consuming process...but if you want to keep your warranty, you'd better do that... Still worth it...

We've been using this machine for a few weeks now and are very pleased. It constantly makes ice and even when we use what's in the bin we have new ice in no time. I wasn't able to connect to the wifi, but it's no big deal. Definitely recommend this product

This new Opal ice machine is incredible!! The bite size nuggets are great. The door to open the ice machine now stays open so you don’t have to constantly hold it open or remove it to get ice. The machine is so quiet that you can’t even hear it when the ice drops. I highly recommend this ice machine.

The cleaning process is a little frequent based on their recommendation of once a week. It takes some time, probably a month or so, to get rid of the plastic taste in the ice even after cleaning with bleach several times. Be patient with it and it will be worth it. Now it's great and we love it

We absolutely love sonic ice and when our ice maker in our condo broke we decide to get a tabletop ice maker. This was beyond our expectations. Just in time for Thanksgiving and our big family. It kept up with our demands and was was constantly full. I was worried it would be too large because our kitchen it not very big, but it fit perfect.

I absolutely love this ice machine and have had no problems with it. If you like Sonic or chewable ice you will love this ice marker. It fits in the corner of my kitchen counter without taking up to much room. Others complained about leaks, but I haven't experienced any issues.

I purchased this Opal after receiving an older gen model for my birthday and having nothing but problems with it. Immediately I could tell that the GE product team made significant efforts to address customer pain points. It’s quieter, doesn’t take in as much dust on the vents, and the app tells you when your machine needs to be descaled. You don’t have to listen to the awful screeching and try and diagnose the issue on YouTube. I’ve come to realize my water is still hard due to the salt we use in our softening system and Opal will need to be descaled every few weeks. But at least now I know!