We've had to replace our ice makers 5 times now in the last 6 years. The first 2 were the 1.0 model, each lasting over one year. Customer service, I'm grateful, usually responds in a timely manner. The third was replaced with the 2.0, which lasted almost a year initially; the last 2 didnt make it 2 days before it started making loud noises. We're trying to hang in there Opal but it's a hassle having to keep returning these. My suggestion, re-engineer the motors, pumps, and so on. They are NOT working as they should from the get go and these are New, not rebuilt replacements. How is it they are getting worse instead of better? Find out where the ball is being dropped and fix it, Please! Good luck!

We love the ice from our Opal 2. The only things keeping us from giving it a perfect 5 is it isa bit noisy while running, there is no option to plumb the unit in to a water line and the ice in the storage container seems to melt a little the longer it is in there. That said, we bought this unit for the ice and for that it gets a 5.

We had a icemaker on our Samsung refrigerator that was no good at all but when we purchased dish GE icemaker I have recommended it to a lot of different people that have had the same trouble with their crazy icemakers on their Samsung refrigerators highly recommend it

My wife loves nugget ice which in the past I could only get at certain gas stations. Not anymore...we now have the same thing right at our fingertips. This ice maker not only makes nugget ice but it does so on a schedule that you set via WiFi. I truly could not be happier.

The dentist says I shouldn't chew ice. Probably true, but we compromised and this ice maker is da bomb. Great for drinks and other ice related needs too. Easy to use and quiet. Highly recommended if you love ice just like fast food restaurants used to use, but don't go to fast food restaurants because they are also not good for you and pretty gross. I'm eating ice right now!

We absolutely love our ice maker! My husband and I each bought one for a Christmas surprise this year without the other knowing. It makes plenty of ice for our family of four who are all ice lovers. Easy to install and just a humming noise while making ice. The ice also stays well in a ziplock in the freezer. You will not regret this purchase!

I wish I had this ice maker al my life. My kids say it's the best part of our house. It does a great job and keeping up with my family and friends. The little nugget ice is soooo good. My co-workers always ask me to bring them a cup of ice too! I highly recommend this product!

While the ice is great, there is a significant amount of maintenance to keep your ice clean and enjoyable. The ice “bucket” drips condensation on your counter or tray every time you pull it out. Be aware of the size of this thing as in a small kitchen, it would take up a large amount of counter space. The side reservoir, can help you go almost a month on one refill. The app allows you to schedule times to make ice. And ice is coming out about 10 minutes after you start it. And the ice bin can be full in about 3 hours. That is 3 lbs of awesome ice. Setup can be awkward if you go by the instructions, so go find a YouTube video and it is easy. Enjoy your beverages with your favorite ice. You will be glad you got this.

THIS DEDICATED ICE MAKER IS NECESSARY FOR THE COMPLETE KITCHEN. IT COMPLETELY HANDLES ALL OF THE ICE CONSUMPTION NEEDS WITHOUT THE NECESSITY OF A WATER HOOKUP WHEN PURCHASED WITH WATER RESERVOIR-ELIMINATES REFRIGERATOR ICE MAKERS WHICH NEVER WORK AS EXPECTED AND ADDS A CONVERSATION PIECE TO THE KITCHEN THAT HAS EVERYTHING.

I can't really say a whole lot because it's her feelings more than mine but I will say she is absolutely loving this thing she doesn't care about chilling sodas anymore she turns it on in the morning and it runs until the evening just so she has fresh eyes cops and cups worth but I can't say I'm glad she's getting her water at least haha but I'll seriousness this product is great it's a bit heavy but it's all a construction the additional reservoir really makes it easy to keep it going it is shiny so it matches most of the appliances we got for a wedding honestly great purchase.