I love my ice maker. I had my eye on it for years, but finally decided to surprise myself with it for Christmas last year! As long as I keep water in the reservoir, it keeps making ice. AND I program it to stop at 8pm and start at 6am so that I have plenty of ice when I wake up!!

Our family loves the ice that this product makes. It is the perfect consistency. It produces the ice very quickly. I like that you can manage it through an app and schedule the ice production. The side water container is also helpful for as much ice as we go through in a day. It would be nice if it could be attached directly to a water line, though.

We are really, really happy with the Opal! It has exceeded our expectations and gives just enough ice to service four people WELL. I was initially intimidated with the "cleaning" process. But, the instructions are very clear and cleaning is not a hassle. I clean it about every two weeks...but I do use filtered water.

I love nugget ice! After a very long time of admiring online and on social media, I decided I needed to have one in my life! It's so great, and my guests love it too! So fun and always a topic of conversation! No regrets! Sometimes it does get a little noisy but not unbearable. The weekly cleaning maintenance sounds daunting at first, but its very easy and has just become part of the weekly cleaning routine.

My friend has one and seems to love it. Said he had one and didn’t use distilled water and it went bad but he liked it so much he got another one. I’ve had problems with two previous under the counter ice makers from GE UPN15 models, not too impressed so giving this one a chance. Going to be using only distilled water! Will be back after 30 days to review this one.

I love the machine but it does not produce enough ice to completely fill a 20 oz glass in 20 minutes. The only other issue I have is the amount of excess water that is collected in the bin. After about the 1st 10 minutes, I've learned to pull out the bin and drain the water so there is not as much once the machine is done. If there is a way to make this produce ice faster, please let me know.

I told my wife I wanted to purchase this ice maker and she thought I was crazy. Said we already had a new GE refrigerator that made ice. I tried to explain how this ice would be so much better. Softer in the mouth and easier to chew. She just stared at me. So, naturally I ordered it. Now instead of staring at me she stares at the ice maker with a huge smile on her face. We just giggle at how much we love the ice this machine makes. 5 stars!!

Purchased with external water container - this was a bad idea. The machine consistently says add water, even when full. The container does not have a pop open top to fill - must remove, fill, replace, adjust until flowing. PITA! When it makes ice, it is great ice.

I love the ice size and consistency with this ice maker however After about one month the water is not flowing from the side tank into the water reservoir. I have cleaned the machine with vinegar as instructed however the problem is not resolved. Very disappointing as this was an expensive purchase and extra for the side tank. Now we have to constantly fill manually to get ice.

Nugget ice is the best for so many reasons, but this machine tops them all! I love the fact that I can set a schedule for ice to be made by the time I get home from work. I also like that you can clean all of the lines with a light bleach solution to keep the ice clean and free of bacteria and mold.