Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for GE Profile™ Opal™ 2.0 Countertop Nugget Ice Maker with 0.75 Gallon Tank for
GE Profile™ Opal™ 2.0 Countertop Nugget Ice Maker with 0.75 Gallon Tank
4.4 out of 5 stars
stars
5,787 ratings5,784 reviews
  1. 5 stars74% (4,277)
  2. 4 stars13% (729)
  3. 3 stars4% (230)
  4. 2 stars3% (172)
  5. 1 star7% (379)

Member photos

  • +1165 images
Sort by |
Showing 1,261-1,270 of 5,784 reviews
May 28, 2023
Reviewer name: graycandoit
5 out of 5 stars
5 out of 5 stars review

We love it.

Take care of this machine and it will take care of you and by that I mean frequent cleanings and descalings. We’ve never had an issue with the 2.0 we had the 1.0 before they made a lot of improvements I would definitely recommend this ice machine but I’m serious about keeping it clean…

Review from geappliances.com
Helpful?3P0QWGWY5ADC19939351172
Feb 8, 2023
Reviewer name: KrazyCam
5 out of 5 stars
5 out of 5 stars review

Best Ice Maker available

This is my second GE Opal 2 ice maker. The first the ex took lol. My experience with the first Opal was great so I decide to buy another. The Opal works great, and the ice taste great also. It’s easy to setup. I love the fact that it use the same water as it melts. I would recommend this product to anyone looking for a ice maker

Review from geappliances.com
Helpful?3P0QWGWY5ADC19939351172
May 16, 2021
Reviewer name: SBinDenver
5 out of 5 stars
5 out of 5 stars review

Love love love it!

Makes the best ice & super easy to clean. The only thing is that I wish it didn’t automatically make ice everytime you get ice from it. It’d be good to make on demand or request vs just triggering to make every time you take a scoop. Still - my favorite “appliance”. Use it literally every day & I’m probably more hydrated because of it.

Review from geappliances.com
Helpful?3P0QWGWY5ADC19939351172
Jan 21, 2021
Reviewer name: Dreadpiratedb
4 out of 5 stars
4 out of 5 stars review

This is the ONE!

Yes - this is the “good ice”! Those who want the crunchy/chewy crystallized ice will be satisfied with the ice this machine makes. Better known as “nugget ice” this machine makes a more pellet shaped ice. The stainless steel is nicely done and the build quality seems on par. This machine is loud when making ice - so this can be annoying in some circumstances. And, there seems to be no internal sustainment refrigeration to keep ice already made from melting (as your full size refrigerator does). Overall, we are currently satisfied with this product/purchase. It’s pricey - but for people like us who like this type of ice - it’s worth the cost. Now - my title [this is the one] is for 2 reasons. For me - I’ve had a long history of being disappointed in Products from GE. Therefore, I’ve moved on to other manufacturers. This is a do or die product purchase for me. If this operates trouble free for a reasonable period of time - I may have to rethink GE and quality. If it doesn’t - I’m done. Fingers crossed and hoping this one is a Great One! db

Review from geappliances.com
Helpful?3P0QWGWY5ADC19939351172
reply from GE Appliances

Hello Dreadpiratedb, we can't thank you enough for taking the time from your day to leave such a positive review. Thank you for choosing us and giving us another chance. We pride ourselves on quality so we don't anticipate you having any issues. Welcome to the GE Appliances family! Guy@GEA

Feb 1, 2021
Reviewer name: StephanieWinc
5 out of 5 stars
5 out of 5 stars review

Opal 2.0 makes our house complete

This was the BEST addition to our new kitchen remodel. Bought it for my husband as a Christmas gift. It is sleek and an eye catcher. The set up was so easy. Much quieter than I read on online reviews. Ice is spectacular. A great addition to any kitchen and home bar.

Review from geappliances.com
Helpful?3P0QWGWY5ADC19939351172
reply from GE_Appliances

Hi StephanieWinc - We are delighted to hear how pleased you are with your new Opal icemaker. We're certain your husband was thrilled about receiving this gift as it does make the best ice ever! We wish you both all the best! Vikki@GEA

Mar 4, 2022
Reviewer name: JoCardwell
5 out of 5 stars
5 out of 5 stars review

ICE JUST LIKE SONIC!!!

I bought this as a Christmas gift for my boyfriend because he would buy cups of ice EVERY day from Sonic or other location that had an ice machine that made nugget style ice. It works perfectly... and has changed our lives... lol... I recommend this product 100%

Review from geappliances.com
Helpful?3P0QWGWY5ADC19939351172
May 29, 2022
Reviewer name: Anonymous
3 out of 5 stars
3 out of 5 stars review

Slightly frustrating

The instructions to install are super lengthy and not extremely clear. I typically like to follow instructions for items like this so I’m less likely to have issues later. Also the app doesn’t seem to be working, I’ve attempted to reset my GE password 4 times each time saying it was successful but still unable to login to the app. I know my password is correct as I am able to login to the GE website with each new password.

Review from geappliances.com
Helpful?3P0QWGWY5ADC19939351172
reply from GE Appliances

Hi there, thank you for reaching out with this feedback. We can definitely understand how frustrating it would be to have issues both with installation and Wi-Fi connectivity. We are so sorry for the inconvenience this has caused for you. Our Connected Home Support Team specialists are always happy to lend their expertise. You can reach them at 1-800-220-6899, Monday through Friday 9 a.m. – 11 p.m. ET, Saturday - Sunday 9 a.m. – 3 p.m. ET, or email connected@help.geappliances.com You can also reach out to our appliance experts with any installation questions you may have. They can be reached at 1-800-626-2005 Monday-Friday: 8 a.m.-8 p.m. ET and Saturday: 8 a.m.-7 p.m. ET. We hope this helps, and please feel free to reach out with any additional questions or concerns you may have in the future. -Elliot@GEA

Aug 22, 2022
Reviewer name: kctiff
1 out of 5 stars
1 out of 5 stars review

AWFUL!!!!

This is our second one. This time we bought a special water filter because we have hard water up where we live. I also bought the GE Opal filter and installed it and we followed the recommended cleaning schedule. After three weeks, it crapped out after doing all these things.

Review from geappliances.com
Helpful?3P0QWGWY5ADC19939351172
reply from GE Appliances

Oh no! We're truly sorry to hear that your ice maker has stopped working properly and absolutely understand how infuriating that is. This is certainly not the kind of impression we want our products to make. We do encourage you to contact Opal support for warranty information. You can contact them at myopalservice.com, or you can also contact 1-866-907-6718, M-F 8-8 EST. Let us know if there's anything you need. Mike@GEA

Feb 11, 2022
Reviewer name: Kjthayer64
5 out of 5 stars
5 out of 5 stars review

Great Nugget Ice Machine

I was skeptical about clumping and lack of refrigeration but the ice last a long time and as it melts it recycles and makes more. The clumping isn’t an issue either because the nuggets break apart with barely a touch. The texture of the ice is perfect and easy to chew and is just like Sonic ice. Hoping GE add this ice to their refrigerator line because I would buy that in a minute.

Review from geappliances.com
Helpful?3P0QWGWY5ADC19939351172
reply from GE_Appliances

Thank you so much for taking the time to write this review! It's so great that your Opal is working well for you and your family. We love to know that clumping isn't an issue and that it's making perfect, chewable ice! This is exactly what we like to hear. Your suggestion about incorporating it into a refrigerator is really neat! We'll be sure to pass that along to our product design team for consideration with future models. And thank you for including that photo - the Opal looks amazing in your beautiful kitchen! If you have questions in the future, please connect with us again. We're always glad to help out! Best, Kelsey@GEA

Sep 9, 2021
Reviewer name: GHIGHTOWER
5 out of 5 stars
5 out of 5 stars review

AMAZING ICE

We are drinking more water because the ice is just that good. I have heard reviews that the ice maker is noisy, it's an ice maker and will produce some noise but it is a non issue for us. Produces a good amount and the 2.0 is certainly worth the extra cost; having new ice when we want it; on a schedule is a bonus.

Review from geappliances.com
Helpful?3P0QWGWY5ADC19939351172