[This review was collected as part of a promotion.] The motor completely busted open. The metal part in Maude the the styrofoam was completely busted as was the styrofoam we had less than a year

[This review was collected as part of a promotion.] The cleaning light continues to flash constantly and I was told that it is a software glitch and there is no scheduled release date. It continues to make ice.

[This review was collected as part of a promotion.] I loved this machine, unfortunately it only last one year before it gave me issues. The ice drawer detached, so the front falls off every time I pull out the drawer.

Works exactly like I wanted! Very pleased! Plenty of ice! Love having the side water tank, ability to schedule on/off times to ensure ice is plentiful when needed, the app when I need to turn ice machine & too lazy to get up. Great ice machine!!

I absolutely love my Ice Maker! I use it everyday!! My only thing is I wish it was a litle quieter. It sounds like a dial up modem for yesteryears....

This is my fourth machine! I gave it three stars for the ice and the cute appliance color!! I am giving it another try using distilled water only! They break down and GE has no help or parts!! Just be aware they do not stand behind their product

My ice machine constantly says add water when making ice. Water level is fine. I have to remove the filter and turn off ice machine and then turn it back on. If I put the filter back in it gives the same message “Add Water”. I paid a lot of $$ for this machine to be giving me this issue.

It worked and for 2 months. Now the pump has quit pulling water out of the reservoir. They sent me a fix to reset the pump. Apparently, it will be an everyday event if we'd like it to keep making ice. Totally unacceptable for a new unit. I did speak with someone at Onpoint. It took an hour on hold. Still no answer to the email request I sent on Monday.

It kept getting air bubbles in the line and would say clean but no matter how much you cleaned it it wouldn't work properly. Also, if you don't use it all the time it quickly develops mold in the lines which is a pain the butt. I expected it to be like the fridge and use as needed and flawless but it was far from that. Would not recommend

We loved having this machine. Even using filtered water I think it requires cleaning a little too often. Regardless, I have cleaned the machine approximately once every seven to eight days as it would stop making sufficient amounts of ice and spend most of the time defrosting. The biggest problem I have had is the consistent "Add Water" error. Sometimes I would get lucky and a cleaning cycle would clear the issue. Other times it was extremely difficult to get it to work. Now, 1 year and 12 days after purchase it has stopped completely and will not make ice or clear the "Add Water". As much as we loved it I would not recommend the purchase of this item.