It makes nugget ice yes but definitely not a luxury appliance given the price. It does not come with a cleaning kit, descaling kit nor water filter. The app is pretty much only for scheduling it but it doesn’t really integrate with Alexa as well as you would hope. The ice bin isn’t really designed to be submerged to be clean since water will get trapped between panels for a couple of days and no way to release it.

I absolutely love this ice machine. I bought this product because I love the good ice but didn't know what to expect. This ice machine exceeded all of my expectations. It was packaged very well so I had no concerns of damage in shipping. It was very easy to set up and the instructions were clear and easy to understand. I use it constantly and my guests love it as well. I use distilled water to avoid having to descale it because we have very hard water. The cleaning process is easy. I recommend setting it up close to the sink as this machine is heavy to move & it has to be near the sink when going through the cleaning cycle. I had no problem downloading the app and connecting to my phone via wifi. I enjoy the ability to turn it on before leaving work/restaurant/shopping so I have fresh ice when I get home. This is an expensive product but definitely well worth the money.

Purchased an Opal 2.0 Nugget ice maker for my wife as a Christmas present. She's always loved crunching ice at Sonic and, when I'd heard that GE had a machine for consumer/home use, I decided to buy one. In a word, she LOVES her new nugget ice maker!! I've been sourcing ice from the machine, as well, even though we have an in-door unit on our GE Monogram refrigerator/freezer. Frankly, I prefer the, smaller, "soft" ice nuggets in my morning orange juice. Although we haven't had our new ice maker very long, I'm very pleased with it so far. While it's not inexpensive, the quality is there and I'm betting I'll save some money this summer as my wife and I drive by Sonic rather than pulling in for a cup of soda and their chewable ice nuggets! One final point...the unit has nice LED lighting that looks fantastic reflecting off the ice and adds to the overall quality image of the appliance.

This thing makes amazing nugget ice. We have had one for over a year now and use it pretty much every single day. We enjoy the ice so much that we ended up getting a second one for another location in the house. The only real downside to it is the excessive noise it makes. Under normal circumstances, it makes noise that is somewhat tolerable. When it goes to defrost (seems like almost daily) it gets really loud. If you don't mind the noise it is a great machine.

Only been a month but so far so good the Wi-Fi features are handy when coming home from vacation. The light and cosmetics are great and go with our other kitchen products. The ice is the perfect sonic nugget ice exactly what my wife was looking for and hope that the longevity is as good as the looks.

Very disappointed in this product. As soon as we turned it on to make ice water started pouring into the bin where the ice would go. The unit began making ice quickly and we were happy with that. But after it was full and we removed our first scoop of ice the unit started trying to make ice right away and water began pouring into the bin on top of our full ice bin and melting the ice. The unit stopped trying to make ice and began displaying “add water”. Even though my side tank was over half full of water. I filled the tank up anyway and still displays “Add water”. If I pull the bin out and look there is water in the inside reservoir. But when I shut the machine water will again pour into the bin and after a few minutes without making ice, will again display “Add water” and stop running without making any ice. Very disappointed. I read about these issues, not both happening at the same time but individually.  I had hoped they were isolated issues. But it does not appear that they are. 

I love this nugget ice maker. I did a lot of research before purchasing and everything I read is true. It’s a great machine. Easy to setup. I had ice within 15 minutes and it’s very quiet. If you’re undecided, buy it! Make sure you get the side tank too.

[This review was collected as part of a promotion.] I run a portable ice maker almost constantly. In fact, I’ve worn 2 out over the last couple years. Although cheap , they just did not last and the ice was just OK. The ice is actually pellets about 1/2” long and 1/4” in diameter. It is soft enough to chew and hard enough not to water down your drinks. One other great option in this ice maker is the self cleaning option. So long as I use it weekly as recommended, I’ve not seen mold take hold the way it did in the other style ice makers.I used the Bluetooth app and set up a run schedule to make life even easier for us. Even with the price, I have to give this 5 out of 5. When the box arrived I was so excited. The box was big but I was able to move it into the kitchen easily with no help. The setup instructions were straightforward and easy to follow. After doing GE's recommended 1st cleaning (which is also easy), the ice marker powered on and got right to work.read the instructions on how to work the machine and how the machine works. Because it's so easy to setup, don't be tempted to start making ice until you read. Also, the ice maker isn't obnoxiously loud.

This ice maker performs exactly as we needed it, to ensure our family of four never runs out of ice. We each drink up to 100 ounces a day of cold water and drinks so this machine is impressive, which makes the cleaning and water refill well worth it!

I bought the model with the side water tank. It was easy to set up and I was making ice in no time at all! As soon as I remove ice from the full bin, it automatically starts making ice again. I'm not longer a slave to my broken ice maker in the refrigerator! Highly recommended!!!