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Customer reviews for GE Profile™ Opal™ 2.0 Countertop Nugget Ice Maker with 0.75 Gallon Tank for
GE Profile™ Opal™ 2.0 Countertop Nugget Ice Maker with 0.75 Gallon Tank
4.4 out of 5 stars
stars
5,787 ratings5,784 reviews
  1. 5 stars74% (4,277)
  2. 4 stars13% (729)
  3. 3 stars4% (230)
  4. 2 stars3% (172)
  5. 1 star7% (379)

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Showing 1,161-1,170 of 5,784 reviews
Dec 29, 2020
Reviewer name: AgentScully
5 out of 5 stars
5 out of 5 stars review

Best Christmas purchase

I bought this about a month ago because I was tired of buying bags of ice from the grocery store. I wasn't sure how good this icemaker really would be, but I am pleasantly surprised! It has surpassed my expectations, and I highly recommend this! The small nugget ice is wonderful. And this machine is a little workhorse! I use it daily and absolutely love it.

Review from geappliances.com
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Mar 11, 2023
Reviewer name: Artyflesh
5 out of 5 stars
5 out of 5 stars review

The BEST in price and quality

I bought the opal ice maker as a Christmas gift for my wife who saw it at a friends house, she is absolutely in love and so am I! The ice is amazing,fast,and.CRUNCHY easy cleaning function for best tasting ice and the extra water reservoir Jim’s a nice addition for getting the most out of it!

Review from geappliances.com
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Mar 27, 2021
Reviewer name: Rhonda0224
5 out of 5 stars
5 out of 5 stars review

That good ice

We've been using this machine for a few weeks now and are very pleased. It constantly makes ice and even when we use what's in the bin we have new ice in no time. I wasn't able to connect to the wifi, but it's no big deal. Definitely recommend this product

Review from geappliances.com
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reply from GE Appliances

Hi there, it makes us so excited to hear that you have been enjoying your new Opal 2.0 Ice Maker and are impressed with the convenience of having quickly produced delicious nugget ice right at home! The Opal’s rapid production and innovative batch made design automatically refills when you are running low to ensure that you always have fresh ice ready to go. We are sorry to hear that you had trouble connecting to the SmartHQ app and would love to help you with this so that you can take advantage of the all of the features available to you, like controlling your unit and creating a personalized ice schedule all from the convenience of your phone! Please reach out to our Connected Home Support team by calling 1-800-220-6899, Monday-Friday 9am - 11pm ET, Saturday-Sunday 9am - 3pm ET, or emailing connected@help.geappliances.com so that we can get this worked out for you. We truly appreciate you taking the time to share your positive review and are so glad to have you in the GE Appliances family! -Eliza@GEA

May 10, 2024
Reviewer name: FWTX Garbage Man
5 out of 5 stars
5 out of 5 stars review

Flawless set up and operation

Never have I purchased an appliance or tool whose set up and initial operation went so flawlessly. Having researched this unit and watched several independent YouTube videos, I was confident in my purchase but was pleasantly surprised at the well instructed set up and prompt creation of ice nuggets within 15 minutes of commencement. Needless to say, this unit appears to be worth the premium price paid. You get what you pay for and I look forward to a long use of this ice maker!

Review from geappliances.com
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May 31, 2025
Reviewer name: Aggravated from Florida
1 out of 5 stars
1 out of 5 stars review

Not worth the effort

This ice machine was great for just under a year. Now I have had it for just over 2 years. It is very noisy at times, wake you up from deep sleep noisy. Requires a lot of care and cleaning to keep it working properly. Manual says Descale every 2-3 weeks, Sanitize once a week. I am doing both once a week. This is at least 4 hours of labor plus the 18 hour soak time.

Review from geappliances.com
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reply from GE_Appliances

We want to help go over the sounds that you are noticing. There are a lot of moving parts when it comes to the Opal, this means it can be normal to notice certain operating sounds. We suggest checking out this article to view a list of them that are completely normal to notice: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35276 When it comes to the maintenance, this is an important step for keeping your icemaker running optimally. If you are needing further assistance, we suggest contacting our support team at 866-907-6718.

Nov 4, 2024
Reviewer name: Robb ice
1 out of 5 stars
1 out of 5 stars review

Iced out

Loved it at the beginning, lasted less than 2 years. I would have expected at least 5 years for the cost this unit. I followed all the instructions and recommended maintenance and only used distilled water. The machine still looked brand new and we probably would see 2-3 gallons of water a week making ice. It started to slow down and eventually ran hot and the water pump seemed to start working incrementally so the machine would only make about 2 cups of ice a day.

Review from geappliances.com
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reply from GE_Appliances

We'd like to assist you with your Opal. Look out for an email from us soon, as we'll need more information. Please reply at your earliest convenience.

Nov 20, 2023
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Happy Wife.

So far I am enjoying said product. GE is the epitome of American innovation. The Opal Nugget 2.0 ice maker product supported my little get together with ice to spare. I am happy because the wife is happy. Ice cold cocktails shaken and stirred. God Bless GE, God Bless America 🇺🇸!

Review from geappliances.com
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Apr 5, 2022
Reviewer name: MetalShavings
1 out of 5 stars
1 out of 5 stars review

Loved it at first but then we found...

We loved it at first but then after multiple cleaning cycles after setting it up and then making a first batch of ice, we all tasted the ice and I noticed something in my mouth. Removed object and it was a metal shaving! I then stopped everyone from consuming the ice and then allowed the icemaker to finish making a complete batch of ice overnight. In the morning I dumped all of the ice and the side water reservoir. I went to empty the internal reservoir and notice 2 more metal shavings floating in the bottom! I have include a picture showing the 2. We were so excited for this appliance

Review from geappliances.com
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Jan 16, 2022
Reviewer name: TGW13
5 out of 5 stars
5 out of 5 stars review

Good Ice

Works great! At this price point it makes really "Good Ice". It isn't exactly like the drive-in's pellet ice, but close. I like the timer for daily start/stop and the side fill attachment makes it easier to add water as needed. It is a large appliance so I put it in my pantry.

Review from geappliances.com
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Dec 30, 2020
Reviewer name: Sharon2558
3 out of 5 stars
3 out of 5 stars review

Poor quality check

The icemaker works well it does exactly what it supposed to do. I would have been happy except when I took the icemaker out of the box there was a scratch and dent on one side of it and another dent on the other side. Quality team should have caught these before they was ever packed up. These appliances cost too much to come as a scratch and dent model.

Review from geappliances.com
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reply from GE Appliances

Hi Sharon2558, we are very sorry about the scratch and dents on your ice maker. This is certainly not what we expect for our customers. We will be sure to share your review and picture with our product team so that this doesn't happen again. If you have any other questions or concerns, you can reach out to us via e-mail here: https://www.geappliances.com/ge/service-and-support/contact.htm - Guy@GEA