This thing makes amazing nugget ice. We have had one for over a year now and use it pretty much every single day. We enjoy the ice so much that we ended up getting a second one for another location in the house. The only real downside to it is the excessive noise it makes. Under normal circumstances, it makes noise that is somewhat tolerable. When it goes to defrost (seems like almost daily) it gets really loud. If you don't mind the noise it is a great machine.

Ok, pricey, but yet SO WORTH IT!! The machine is running everyday in our house of 5 (2 adults 3 kids). It's been such a relief to have extra ice (the best type too) along with the fridge ice that just can't keep up. Easy to clean. Easy to install. Wonderful product!!

I love the ice that the Opal makes. I love the tank that I can fill with distilled water so that my ice is always pure. This has made me an ice snob! I take my iced water to work with me every day in an insulated 40 ounce bottle so I always have cold water the way I want it.

Great product! I originally ordered an cheaper model and was upset I didn't spend the extra $ to buy the ge profile. A few weeks later and reading the reviews once again I bit the bullet and purchased it! Definitely an investment but so worth it. We all love the ice chips and the drawer stays full. Makes ice quickly and looks great sitting on my bed granite countertops

I really like the Opal 2.0 ice maker. The ice is small and chewable. It's not quite like that great gas station or fast food ice, but close. The machine is pretty quiet overall and I like that. I do not like the fact that melted water drips out every time you open the ice bin though. Sometimes it is quite a bit of water. If I could suggest an improvement, that would be it.

I am an ice chewer and this ice is perfect. Small and easy to crunch. The unit is a little louder than I expected but I'm used to it. It make ice faster than my house hold needs and for parties I just dump a bunch of buckets full into a cooler or the freezer. I recommend using bottled or well-filtered water. Easy to set-up. Easy to clean. Would highly recommend.

Was excited about a nugget ice machine but was discouraged by some of the reviews of the first version stating the unit was loud. Opal 2.0 we received is much quieter than we expected. A comparable sound to our quiet dishwasher. When the ice machine fills the bin the unit turns off and is silent until you take more ice from the bin. We turn the unit off at night and the next morning we normally have enough ice remaining for iced OJ. Nugget ice is premium!

This ice make makes great ice when it wants to. I has to be monitored constantly. If it isn't the bin building a nice mountain in it and triggering that it is full it's the add water notice when the side container is still full. Overall if you are looking for good nugget ice this machine will do the job.

I am the lady who pulls up at Sonic to order 4 bags of ice at a time and then races home with it in a cooler hoping it will not completely melt in this South Carolina heat. Now I have it waiting on me anytime I want it. It is actually even more chewable than Sonic ice.

Unpacked my new ice maker on Christmas day, read and followed the cleaning and setup instructions, and 20 minutes later I had what I call 'smunch ice'! I also ordered a supply of Styrofoam cups and lids from a different vendor, and now I have a seemingly endless supply of movie style ice and cold drinks. I love this icemaker and hope it lasts for a long time!