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Customer reviews for GE Profile™ Opal™ 2.0 Countertop Nugget Ice Maker with 0.75 Gallon Tank for
GE Profile™ Opal™ 2.0 Countertop Nugget Ice Maker with 0.75 Gallon Tank
4.4 out of 5 stars
stars
5,787 ratings5,784 reviews
  1. 5 stars74% (4,277)
  2. 4 stars13% (729)
  3. 3 stars4% (230)
  4. 2 stars3% (172)
  5. 1 star7% (379)

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Showing 1,111-1,120 of 5,784 reviews
Jul 22, 2022
Reviewer name: Synister
5 out of 5 stars
5 out of 5 stars review

This has saved my life!!

Refilling ice cube trays is now a thing of the past. This might have just saved my life. Wife told me next time I put a empty ice cube tray back in the freezer she was going to kill me. I bought this and now I don't use Ice Cube trays, and better yet I'm still alive. Now if I can just find a device to lift the toilet seat for me.

Review from geappliances.com
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Jan 22, 2021
Reviewer name: Iceeater76527
2 out of 5 stars
2 out of 5 stars review

Nice ice maker. App is useless

The ice maker itself works well and produces good quality of ice. It is pretty loud when making ice (louder than any other appliance in the kitchen). The scheduling function on the app does not work at all. Not the end of the world but you expect those features to work as advertised. Will not buy other “smart” ge appliances as I assume this is a common failure.

Review from geappliances.com
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reply from GE_Appliances

Hello Iceeater76527 - Thanks for your review. We are glad to hear that the ice maker works well. We are sorry the scheduling function on the app does not work at all. For further assistance, call the GE Appliances Connected Home Support Line at 1-800-220-6899, Monday -Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET, or email connected@help.geappliances.com Olga@GEA

Jun 25, 2021
Reviewer name: cawright
5 out of 5 stars
5 out of 5 stars review

It makes Ice!

The dentist says I shouldn't chew ice. Probably true, but we compromised and this ice maker is da bomb. Great for drinks and other ice related needs too. Easy to use and quiet. Highly recommended if you love ice just like fast food restaurants used to use, but don't go to fast food restaurants because they are also not good for you and pretty gross. I'm eating ice right now!

Review from geappliances.com
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May 24, 2022
Reviewer name: asull006
5 out of 5 stars
5 out of 5 stars review

Perfect Ice

This is the first countertop ice maker I’ve owned so I don’t have much to compare it to, but it works great so far. The ice is perfection. The water that drips out of the bottom when you open the drawer is not ideal, but luckily the provided tray catches it all and I just tip it into the sink.

Review from geappliances.com
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Sep 27, 2021
Reviewer name: frustrated21
2 out of 5 stars
2 out of 5 stars review

Loud squealing noise

Had this product for about three weeks and after about three weeks when the machine was making ice it now has a squealing noise that it makes. It tends to make the noise when it is working on dispensing the ice nuggets into the ice bin. For the price paid for the machine it is really frustrating and disappointing to be having issues so soon with the appliance.

Review from geappliances.com
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reply from GE_Appliances

Hi - We truly understand your frustration and apologize for your disappointment. This is not the owner experience we want for you or expect to hear. We recommend taking advantage of your warranty by calling the warranty team at 1-866-907-6718 for additional assistance. Your warranty details can be found on Page 19 of the owner's manual -- https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000464-4.pdf -- Kind Regards, Vikki@GEA

Apr 15, 2021
Reviewer name: Leatherdude
5 out of 5 stars
5 out of 5 stars review

Incredible in a small package

Quite honestly this is the best icemaker out there. Yes, this is the best ice Out there. This product is better than expected. Makes ice quickly, produces a lot of ice quickly! Small compact footprint. Runs very quietly. Much more quiet than the YouTube reviews would lead you to believe. Uses water sparingly. Love the recycle feature. Worth every penny it costs. I wish I had gotten this sooner. If you use a “thermal” (insulated) i.e. Yeti, tumbler, one tumbler of ice will last several hours. Better than the well known pellet ice you can at some fast food places. Because you don’t have to go anywhere and it’s there whenever you want it! Absolutely love this product. Thank you GE!!!!

Review from geappliances.com
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Apr 16, 2021
Reviewer name: Jo6578
1 out of 5 stars
1 out of 5 stars review

Worked great, for 2 months....

It worked and for 2 months. Now the pump has quit pulling water out of the reservoir. They sent me a fix to reset the pump. Apparently, it will be an everyday event if we’d like it to keep making ice. Totally unacceptable for a new unit. I did speak with someone at Onpoint. It took an hour on hold. Still no answer to the email request I sent on Monday.

Review from geappliances.com
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reply from GE Appliances

Hello there, we're terribly sorry to hear about the pump issue you're experiencing with your new Opal. This is certainly never what we'd expect for our customers so we apologize for the inconveniences as well. We're glad you were able to talk to a team member. We're confident they're working through your case in order to find the best solution so we appreciate your patience. We're wishing you the best and want to thank you for bringing this to our attention. Guy@GEA

Aug 5, 2022
Reviewer name: TonyG515
4 out of 5 stars
4 out of 5 stars review

Great Ice, but a noisy machine

This thing makes amazing nugget ice. We have had one for over a year now and use it pretty much every single day. We enjoy the ice so much that we ended up getting a second one for another location in the house. The only real downside to it is the excessive noise it makes. Under normal circumstances, it makes noise that is somewhat tolerable. When it goes to defrost (seems like almost daily) it gets really loud. If you don't mind the noise it is a great machine.

Review from geappliances.com
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Jul 22, 2021
Reviewer name: Linds7654
4 out of 5 stars
4 out of 5 stars review

Perfect sized ice made quick!

Easy to install, easy to clean. Ice comes out in consistent nugget size every time. One note, while it does start making ice within about 30min, I do feel like you need to give it an hour or two before you have a full bucket of ice. Pricey item so if it’s not in your budget I wouldn’t stretch for it, it’s just ice after all. However if you can afford it, it has been such a fun treat and has made each drink more delicious.

Review from geappliances.com
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Jun 29, 2021
Reviewer name: Popparay521
5 out of 5 stars
5 out of 5 stars review

Awesome ice maker

I love this new Opal ice maker. Looks great. Compact stylish design that blends well with all the other appliances. Its quiet with just a very low hum when in operation. A few little ticks as the nuggets of ice are dispensed when they hit the plastic bin. Don't even notice it's there until you need ice. Only issue I've had is getting the controls to work on wifi/app. App brings up the ice maker and shows status, however it does not have any effect on it when you try to use any of the control functions (doesn't cycle power or light). But all in all, not a function I use that much anyway.

Review from geappliances.com
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