Got about 14 months worth of good use out of it. Of course, that is 2 months after warranty goes out. Was great up until then. Made a very loud screeching and grinding sound one night that woke us up in middle of night. Now it just wants to keep going into DEFROST mode after it's on about 30 minutes. Going to try a different brand this time, so that I am not wasting the extra money on this brand that didn't last a little over a year.

I am so happy I got this. Now I don't have to go to my daughters house and steal ice from her !! Her husband bought her one for Christmas !! We got addicted to this kind of ice when she was in the hospital having my grandbaby twins ! Thanks so much for making such a great product we can have at home to enjoy !!

First ice maker was a dud - leaked everywhere. Took a chance and ordered another machine and I am very pleased with the purchase. It is not as noisy as some have claimed and the ice is made quickly. I love the WiFi component so I can schedule ice and not waste energy. Have it five stars although I wasted two hours with the faulty unit.

I am astonished at the volume and quality of the ice that this puppy makes! It's not for a person who just wants to plug and play— my guess is that the nugget ice machine isn't there yet, at least not the home version at a reasonable price. This guy needs frequently filled manually, and regularly sanitized and descaled. But great ice requires a great commitment and this bad boy is worth it!

Installed my new ice maker today. I honestly wasn't expecting it to be anywhere near Sonic Ice, boy was I surprised! It's a great machine that is quiet, beautiful to look at and makes ice quickly. Instructions are easily for set up too. I use bottled water on the second refill and it's even better. I love this ice machine. Very happy with my purchase and would recommend to anyone that loves Sonic Ice.

Every time I had more than two people in the house, I found myself asking someone to bring ice. Finally, I decided to get this ice machine. Though I plan to have electricity added in my pantry this summer so I don't have to have the machine on the kitchen counter, for now we are using it on the counter. We love the ease of maintaining is and we love the ice.

A full batch of ice melts/evaporates by up to 50% overnight at 71 degrees F and 55% RH. I'm awaiting my next electric bill to see if it consumes a lot of energy. Could use some noise reduction. Requires a fair amount of maintenance. Looks great on the counter.

We are thrilled with our counter top ice maker!! Works perfectly and makes the best ice ever! We are “ice snobs” and have always enjoyed that soft chewy ice and would stop at stores to buy drinks that we knew had that kind of ice. Now we can have it at home. Easy to set up although instructions were a little unclear and so easy to operate. Wayyyy less money than the commercial machines and really all you need on a daily basis.

This is a great ice maker. We use it daily so the extra tank is helpful. Only downside is the ice doesn't stay frozen. It melts and the water recycles. So the bottom ice is 1/2 melted and harder. So the best ice is on top. For the price it would have been nice if it kept the ice frozen. Don't regret buying. Easy set up. Fits easily on counter and is beautiful.

Wow what a nice little ice maker. So quiet yet so pleasantly fast. My whole family walks by and grabs a cup of ice just to eat by itself. Good way to get your family to drink more water bc no mater what they mix with the ice the cup always comes back empty.