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Customer reviews for GE Profile™ Opal™ 2.0 Countertop Nugget Ice Maker with 0.75 Gallon Tank for
GE Profile™ Opal™ 2.0 Countertop Nugget Ice Maker with 0.75 Gallon Tank
4.4 out of 5 stars
stars
5,798 ratings5,795 reviews
  1. 5 stars74% (4,284)
  2. 4 stars13% (731)
  3. 3 stars4% (230)
  4. 2 stars3% (172)
  5. 1 star7% (381)

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Showing 1,021-1,030 of 5,795 reviews
Sep 24, 2022
Reviewer name: GretchenF
5 out of 5 stars
5 out of 5 stars review

Worth it!

I love this ice machine! I’ve been wanting this machine for a while and finally pulled the trigger and purchased it. Although it took longer than I anticipated to figure out how to set it up when it was all said and done it was worth the time. Buy the machine….you won’t regret it!

Review from geappliances.com
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Aug 30, 2020
Reviewer name: Cjewing
5 out of 5 stars
5 out of 5 stars review

The GOOD ice!!!!

This ice machine is perfect! It makes the most wonderful munchable ice ever and just encourages me to drink more water all day. On top of keeping up with our ice loving family, it is beautiful! The light, especially at night is just beautiful! Who knew an ice machine can actually improve our counter top!

Review from geappliances.com
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Dec 19, 2023
Reviewer name: Lummalife
1 out of 5 stars
1 out of 5 stars review

I love the ice, just wish I could love the machine

We had this since July and have had nothing but problems. We only used distilled water. Cleaned/descaled monthly.Reached out to support and we have followed their suggestions several times. It works for a couple of weeks and then it stops working. I wanted to love this ice maker. I love the ice it makes. I have bought three for family members. Their reviews vary.

Review from geappliances.com
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reply from GE_Appliances

Hello - Thank you so much for taking a moment to share your review. We're sorry to hear about the issues you've experienced. That is never a situation we want for anyone. With this in mind, we are going to note this down and share it directly with our production team. This will allow us to look for improvements we can make going forward. Also, we recommend getting in touch with our support team to check for a potential replacement, since you are still in warranty. You can reach them at 1-866-907-6718. Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances

Dec 12, 2022
Reviewer name: KeyToLoveShack
5 out of 5 stars
5 out of 5 stars review

Best thing that ever happened to me!

My life is transformed! Beverages will never be the same! If only I could travel with my peddle ice maker?! Looks chic on my credenza. It’s a tall machine so it didn’t fit on my counter tops in my rather retro kitchen. But all is good because it can function without being hooked up to a water supply. I use it all day every day. Cleaning it is a bit of a process but once I did it I realized it’s actually ok. I went a month without cleaning it and it began to squeak like a dying animal…. Now that I’ve thoroughly doused it in white vinegar it’s back to being a quiet cat (metaphorically speaking)

Review from geappliances.com
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Dec 12, 2021
Reviewer name: Destin94
1 out of 5 stars
1 out of 5 stars review

Not Happy 1st Day

Very disappointed in this product. As soon as we turned it on to make ice water started pouring into the bin where the ice would go. The unit began making ice quickly and we were happy with that. But after it was full and we removed our first scoop of ice the unit started trying to make ice right away and water began pouring into the bin on top of our full ice bin and melting the ice. The unit stopped trying to make ice and began displaying “add water”. Even though my side tank was over half full of water. I filled the tank up anyway and still displays “Add water”. If I pull the bin out and look there is water in the inside reservoir. But when I shut the machine water will again pour into the bin and after a few minutes without making ice, will again display “Add water” and stop running without making any ice. Very disappointed. I read about these issues, not both happening at the same time but individually.  I had hoped they were isolated issues. But it does not appear that they are. 

Review from geappliances.com
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reply from GE_Appliances

Hi - Thank you for taking the time to share your first-hand experience with your Opal icemaker as your feedback is very important to us. We are saddened to hear about the difficulties you are having and apologize for not only your disappointment but also any inconvenience this situation may cause you. We recommend you review page 19 of your owner's manual for information regarding your warranty coverage - https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000464-4.pdf -- We will gladly forward your comments to our design team for future product consideration. Kind regards - Vikki@GEA

Jul 21, 2022
Reviewer name: CCB22
5 out of 5 stars
5 out of 5 stars review

The Best Ice!

I love nugget ice! After a very long time of admiring online and on social media, I decided I needed to have one in my life! It's so great, and my guests love it too! So fun and always a topic of conversation! No regrets! Sometimes it does get a little noisy but not unbearable. The weekly cleaning maintenance sounds daunting at first, but its very easy and has just become part of the weekly cleaning routine.

Review from geappliances.com
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Dec 1, 2024
Reviewer name: EricB GA
5 out of 5 stars
5 out of 5 stars review

Greatest recovery

My expensive refrigerator not going to mention any names but it has a awesome tablet but NO ice so I had to purchase the GE Opal for our countertop so far we have had ice everyday no issues however to be fair with a month in I'll give updates 🤞🏾🙏🏾

Review from geappliances.com
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Apr 5, 2023
Reviewer name: RussellS_613
5 out of 5 stars
5 out of 5 stars review

LOVE. THIS. ICE MAKER.

The GE Opal Ice Maker is absolutely the best purchase I have made in quite some time. I am addicted to the ice it makes, and it makes plenty. Truly remarkable. It makes the ice cubes that come from a refrigerator both inferior and obsolete. The WiFi and the ability to schedule when ice is made is simply amazing. Well done, GE. Very happy customer.

Review from geappliances.com
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Jul 29, 2022
Reviewer name: phirephool
4 out of 5 stars
4 out of 5 stars review

"cool" ice maker

This is my third unit. Hear me out. I purchased the very first unit when it was solely "Opal". It worked great for the first year and eventually gave out. I was able to exchange it for another unit via the warranty. That unit lasted 2 years and finally gave out. My wife loves this ice so naturally i gave in and bought the now "GE" nugget ice maker. Great new design and way sleeker look. I've only had it for a few months but seems to be running so much smoother. These devices are a little temperamental so beware. They can tend to be a little noisy for most peoples tastes but this current unit is running quieter for sure. Be advised taking care of the unit is key. Do not let the unit get dirty, ie. hard water, using "spring" bottled water seem to clog the unit and require it to be cleaned more often. One thing i would love for GE to do is upload a "how to" for descaling and cleaning the unit step by step. To include any of there accessories for the unit, "side tank". Aside from any of the negatives you might have found in my review, i gotta say we really love the speed, amount, and shape of the ice. Its great for get togethers and provides an alternative to regular ice.

Review from geappliances.com
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Oct 14, 2021
Reviewer name: UnkaDave
5 out of 5 stars
5 out of 5 stars review

Great ice maker.

The quality of the machine is excellent. It makes the good eating ice pellets. Everything works as advertised with no big surprises. There are some things that I’ve noticed over time that could use improvement. The noise is a little annoying when the machine is running. The cleaning and sanitation procedure is time consuming. The weight of the machine makes cleaning a chore sometimes. Some upgrade toward convenience of use would help justify the price.

Review from geappliances.com
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