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Customer reviews for Generac 24kW Home Standby Generator & Transfer Switch for
Generac 24kW Home Standby Generator & Transfer Switch
4.2 out of 5 stars
stars
55 ratings55 reviews
  1. 5 stars75% (41)
  2. 4 stars5% (3)
  3. 3 stars4% (2)
  4. 2 stars2% (1)
  5. 1 star15% (8)
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Showing 11-20 of 55 reviews
May 22, 2026
Reviewer name: Dezz
3 out of 5 stars
3 out of 5 stars review

Something is Wrong with it

I bought this a month ago and it’s still not working properly. It runs for 15 seconds and then shuts off. After five cycles of this it stops altogether. They are still trying to figure out the issue. I am happy to review again once it works properly.

Review from generac.com
Helpful?5YNBYXNWOFR819915062730
Jul 4, 2026
Reviewer name: Satisfied Customers
5 out of 5 stars
5 out of 5 stars review

Generator Upgrade

This is our second Generac generator because, after 19 years with our first one, we wanted to upgrade to one with more current features/functions. Our first one was purchased in Sept. 2007. It gave us optimal, quality, and dependable service. It is still working today, in another household, with a family whom we gave it to. We look forward to and are confident that we will have the same level of quality service with our recent new upgraded generator!

Review from generac.com
Helpful?5YNBYXNWOFR819915062730
Jul 4, 2026
Reviewer name: NMOD13
5 out of 5 stars
5 out of 5 stars review

Hurricane Prepared

4 years after Hurricane Ian it was time to replace a portable 5kw generator with a whole home generator. We will now be able to have the entire house on standby power should another major outage occur. Being familiar with the Generac company based in Wisconsin, this was the only generator considered.

Review from generac.com
Helpful?5YNBYXNWOFR819915062730
Jul 22, 2026
Reviewer name: AngryDBA
5 out of 5 stars
5 out of 5 stars review

Good generator for the entire house.

Have had this generator for a year. Had to have a faulty emergency switch replaced (under warranty). I've put about 11 hours on it. It's able to power everything in my 2500 sq/ft house (A/C, Heat, oven, dryer) all appliances with no issues.

Review from generac.com
Helpful?5YNBYXNWOFR819915062730
Jul 24, 2026
Reviewer name: JimJ
5 out of 5 stars
5 out of 5 stars review

Reliable Power

Just completed year two annual maintenance. Generator has activated reliably 5 times over the past two years and powered my home without any issues. Propane usage seems very efficient.

Review from generac.com
Helpful?5YNBYXNWOFR819915062730
Apr 7, 2026
Reviewer name: Buzz2684
5 out of 5 stars
5 out of 5 stars review

Peace of Mine

This is what we needed for complete peace of mind. Starts automatically (we don't have to be home), notifies us of status, and let's deal know if there are any issues so they can plan to service the unit (we don't need to figure it out and call them). Keeps our life simple and worry free.

Review from generac.com
Helpful?5YNBYXNWOFR819915062730
Aug 13, 2026
Reviewer name: no no
5 out of 5 stars
5 out of 5 stars review

We had it installed for one simple reason. My wife is on oxygen and we can not have a power failure endanger her life and wellbeing.

Review from generac.com
Helpful?5YNBYXNWOFR819915062730
Aug 17, 2026
Reviewer name: Bamafan
5 out of 5 stars
5 out of 5 stars review

Bought and installed in the last month , gives us piece of mind , as well as the ability to work from home without interruption.

Review from generac.com
Helpful?5YNBYXNWOFR819915062730
Sep 1, 2026
Reviewer name: JP in Cookeville
1 out of 5 stars
1 out of 5 stars review

Poor Product

Generator was installed and does not work. Installer is doing their part to troubleshoot. Extremely disappointed with the product, not the installer.

Review from generac.com
Helpful?5YNBYXNWOFR819915062730
Jun 14, 2026
Reviewer name: Araxos Power Pro
5 out of 5 stars
5 out of 5 stars review

Generator is great! Mobile Link app….not so much.

The unit was installed on a Friday and we lost commercial power for 23 minutes the following Monday. The unit operated flawlessly! The only drawback I’ve found is the inability to see realtime unit loading and voltage in the Mobile Link app.

Review from generac.com
Helpful?5YNBYXNWOFR819915062730