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Customer reviews for Generac 24kW Home Standby Generator & Transfer Switch for
Generac 24kW Home Standby Generator & Transfer Switch
4.3 out of 5 stars
stars
76 ratings76 reviews
  1. 5 stars76% (58)
  2. 4 stars7% (5)
  3. 3 stars3% (2)
  4. 2 stars1% (1)
  5. 1 star13% (10)
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Showing 1-10 of 76 reviews
Nov 2, 2026
Reviewer name: Joanne57
5 out of 5 stars
5 out of 5 stars review

Great Features

We bought a Generac 14kW Air-Cooled Standby Generator in October 2024. We live in the Country and with a lot of power failures this is why we purchased one 1️⃣. This was the best investment, no regrets!! If you are thinking of buying 1️⃣ you won't regret it! We recommend it 100%!

Review from generac.com
Helpful?5YNBYXNWOFR819915062730
Oct 7, 2026
Reviewer name: CC24
5 out of 5 stars
5 out of 5 stars review

No power, no problem

Purchased the Generac 26K with transfer switch in September 2026 and system is easy to operate and maintain. System is monitored by my service provider and system advises them if there is a problem with system. My Generac runs our house completely if power goes out. We opted for a in ground LP tank which is super nice and keeps yard looking good.

Review from generac.com
Helpful?5YNBYXNWOFR819915062730
Sep 24, 2026
Reviewer name: Bo86
5 out of 5 stars
5 out of 5 stars review

Priceless

I bought this about five weeks ago and have been so happy with it because we've talked about it for years. Within those five weeks I've lost power twice one was very short. The second time was a little over four hours and that was an important day for us to have power and my Generac worked perfectly.

Review from generac.com
Helpful?5YNBYXNWOFR819915062730
Sep 28, 2026
Reviewer name: Dick 48
5 out of 5 stars
5 out of 5 stars review

No brainer!

I bought this product for the peace of mind it provides. It supplies my house and all out buildings and as i am almost 100% electric and on a well for water I felt I needed this kind of protection to be self reliant as opposed to needing help in an emergency situation whatever that situation.

Review from generac.com
Helpful?5YNBYXNWOFR819915062730
Oct 16, 2026
Reviewer name: dwards
5 out of 5 stars
5 out of 5 stars review

Living up to it's reputation

Bought 24K and transfer switch one year ago and had it installed by Generac vendor and haven't hard to use it yet. Everything about works as it should as it test runs every two weeks as it should.

Review from generac.com
Helpful?5YNBYXNWOFR819915062730
Aug 14, 2026
Reviewer name: Tim1958
5 out of 5 stars
5 out of 5 stars review

The app is very good and verifies its working

Had this 6 weeks now, just before storm season. Good quality product but difference is the installation by a company that only does generators, not some diversified franchise or one-at-at-a-time electrician. Family run business that concentrates on Generac and installs 5- 7 per week. The price was $2800 less than other vendors and they gave me the confidence of a quality installation and maintenance program.

Review from generac.com
Helpful?5YNBYXNWOFR819915062730
Sep 5, 2026
Reviewer name: tommy53
5 out of 5 stars
5 out of 5 stars review

DIY'rs?...skip the inconvenience, don't wait!

Replaced name-brand, ng, 15kw mobile (shed/outside/stationary) machine w 26kw Generac. Unit was fine; not enough juice to carry both ac units @ same time. Generac resolved all issues: no going outside to start, easily carries full house load, can be run during storm, no periodic inspections during extended run times. Should've done this in the first place! Great machine w perfect financing (18 mo/no interest)!

Review from generac.com
Helpful?5YNBYXNWOFR819915062730
Aug 25, 2026
Reviewer name: TJ97
5 out of 5 stars
5 out of 5 stars review

Fast Power Transfer

I finished installing generator a mouth ago. Pretty straightforward installation. I had my first outage during a storm last week. Generator started and transferred power within seconds. Very happy with quality and performance of my new generator system.

Review from generac.com
Helpful?5YNBYXNWOFR819915062730
Oct 24, 2026
Reviewer name: MailmanRob81
4 out of 5 stars
4 out of 5 stars review

Great idea, poor execution.

Upon installing, I generator, it would NOT run more than 5 seconds. It came from the factory with a defective control board, the "brains" of the device. Where is quality control? I found that the device vibrates A LOT during operation. Have you considered using a vibration damp system to reduce the whole unit from shaking itself to death?

Review from generac.com
Helpful?5YNBYXNWOFR819915062730
Oct 21, 2026
Reviewer name: Generator failure
1 out of 5 stars
1 out of 5 stars review

Failure to Generac

Failed to start after instillation during first power outage with zero support from dealer or Generac. Very low expectations, just start when the power goes out. Those were not met. How else would I rate it?

Review from generac.com
Helpful?5YNBYXNWOFR819915062730