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Customer reviews for Samsung 5.3 cu. ft. Bespoke AI Ultra Capacity Front Load Washer for
Samsung 5.3 cu. ft. Bespoke AI Ultra Capacity Front Load Washer
4.9 out of 5 stars
stars47 ratings47 reviews
  1. 5 stars91% (43)
  2. 4 stars6% (3)
  3. 3 stars2% (1)
  4. 2 stars0% (0)
  5. 1 star0% (0)

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Showing 1-10 of 47 reviews
Nov 24, 2025
SolarStorm
5 out of 5 stars review

A Smart Machine! Does all the work for ou

After retiring, we moved into a space that was ½ of our old house. We were looking for something stackable and with smart technology. This did not disappoint. The stacking kit create a link between the washer and dryer so you only have to use the washer touch screen. Everything is connected to the "Smart Things" app, which I thought was "cute" but who would use it? Well we do! No more forgotten loads, messages when cycles are done on our smart watches. We love the feedback on water usage and have learned to optimize our loads. As far as cycles go, we tried a few, but the the AI sensors does a way better job of picking the correct cycle. There are only 2 of us, so we find there is more capacity than we need. for some reason it takes 50% less time per load than our old machines. Highly recommended

Review from Samsung Canada
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Dec 12, 2025
canary
5 out of 5 stars review

Washing Machine

Bought this machine a month ago and love it. It has many great functions and easy to use. The self dispenser is great and informs me when it needs refilled.

Review from Samsung Canada
Helpful?6FEJZUL1EM8919904506053
Jul 30, 2025
1Deepti
5 out of 5 stars review

Smart, Powerful Washer. with High Capacity

[This review was collected as part of a promotion.] I without any hesitation recommend this Samsung Washer to anyone looking to upgrade their laundry game! Here is why. This washing machine goes above and beyond my expectations in every aspect—from capacity and smart features to energy efficiency and cleaning performance. Here are my top favorite features: 1. Impressive Capacity & Performance - The washer easily handles bedding and large loads, thus saving time with fewer laundry sessions. 2. The SuperSpeed Wash feature is the most innovative feature which I experienced first time, that finished a large/heavy load in under 30 minutes and still no compromise in cleaning. 3. Smart Technology - this is something I was not so sure of at the beginning. The washer has a 7" LCD touchscreen and Samsung Smart things app controls make selecting cycles and monitoring laundry incredibly convenient. After a few wash cycles, the washer "learnt" my habits and started recommending the appropriate wash cycle, which truly feels futuristic. Finally, the washer’s built in Wi-Fi and SmartThings integration is cool, and mobile app notifications remind me of laundry duties. 4. The Flex Auto Dispense System is a very unique and thoughtful feature in this washer takes all the human error and accidental over usage of laundry detergent. The app as well as the screen on the washer shows the levels of detergent and softener which is super helpful. 5. I have noticed specialized cycles like Steam Clean which I am going to try soon, and as per the manual will make sure that my family’s clothes are not only clean but also free of allergens. 6. There is an option to “Auto Open Door” and “Drum Clean+”. I am happy to have these features, and I think these are simple touches, but they make a big difference in laundry freshness. Child lock and a well-lit drum are some subtle things that made me feel good and safer while using this washer. 7. My state provides incentives and since I am upgrading my laundry, the ENERGY STAR® Most Efficient rating is a huge plus. These days I am super concerned about long-term savings and the environment, this ENERGY STAR® Most Efficient rating will contribute to savings. This washer is more than just an appliance, it is a combination of superior performance, convenience and smart features. I was able to do small loads like socks and heavy load like bedspreads and comforters, and this washer handled both jobs equally efficiently

Review from The Insiders
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Aug 28, 2025
Alex901
5 out of 5 stars review

Voice command operation

[This review was collected as part of a promotion.] Someone in my household mentioned it was hard to figure out how to use the new washer, until I said, - there is nothing to figure out, you can simply talk to Bixby and ask to set the cycle you want and hit start. They were blown away when they realized they could do that, I was too when I figured it out, and seriously, I don't know how it could get easier than that. You can say Bixby, set the washing cycle to whites and hit start. And that's it. Talking about whites, my white clothes got whiter that ever before after a wash, I don't know what it is but I'm guessing it's because it's truly a smart washer. And of course there is so much more in such a sleak, clean and modern design. You can browse the web, check your security system cameras, watch YouTube, control and review other smart appliances, listen and dance to your favorite Spotify Playlist while you fold your clothes. It's such a smart appliance that it determinantes how much detergent it needs and you don't even have to worry about adding it every time, that doesn't mean you can't still be in control, you can manually set it up as well, so you can spend as much or as little time as you want doing the laundry, the choose is yours. Personally, I'm proud of the choise I made with this washer.

Review from The Insiders
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Oct 9, 2025
angeldianedylan2011
5 out of 5 stars review

Washer Like No Other

[This review was collected as part of a promotion.] I have been using the Samsung AI Washer, and it has truly changed the way I approach laundry. What stood out to me immediately was how quiet and smooth the machine operates compared to what I was used to. Even when running a full load, it doesn’t shake or make much noise, which makes it easy to run cycles at night without disturbing the household. The capacity is also impressive, large enough to handle bedding and heavy loads, yet it doesn’t feel bulky in the laundry space once stacked. The wash programs are very practical, covering everything from quick washes when I’m in a rush to more thorough cycles that leave clothes feeling extra fresh and clean. I also appreciate the energy efficiency. My utility bill has been noticeably lower, and the eco-friendly options give me peace of mind that I’m conserving resources while still getting excellent results. Another highlight is how gentle the machine is on fabrics. Delicate clothing comes out perfectly clean without damage, and tougher stains wash out easily without needing extra effort. For someone who wants reliability, efficiency, and a bit of convenience in their routine, this washing machine has been a fantastic choice.

Review from The Insiders
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Aug 5, 2025
nbrandt84
5 out of 5 stars review

All the Bells and Whistles

[This review was collected as part of a promotion.] I’m really enjoying my new Samsung washer with AI technology. This washing machine has all of the bells and whistles and then some. There are a multitude of options already preloaded that you can use to get your clothes nice and clean. There is also the option to pre-load your detergent and your softener so you don’t have to remember to add that every single time. It makes loading and pressing play to get the job done so much faster. It’s also good because I don’t have to tell anyone how much of anything to put in the washing machine does it for me. I also like the technology to have a message sent to my phone that my laundry is finished. If I can’t get to it right away, there is also an option to run a wrinkle reducing cycle that continues to steam my clothes until I have time to get them out of the washing machine. If you are into a lot of options, you can always just use the AI cycle. This option will work to determine how dirty the clothes are and how much time they should actually be in the washing machine to get clean. This is a great catch all for any cycle of any clothes to get the job done. The sleek design looks really nice in my laundry room and I like that there is the option to stock the dryer on top of the washing machine. This is a great space saver. The extra functions such as YouTube and ring doorbell loaded onto the machine, seemed silly at first, but they have actually come in handy. It’s really amazing all of the advanced technology this washing machine comes with. Dishwasher also has a very large capacity. We have been able to fit in a king comforter and a rug at separate times, and the capacity is large enough that each was cleaned very well when we took them out of the washing machine. If you are someone who likes having the bells and whistle and lots of options, this is the washing machine for you!

Review from The Insiders
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Oct 6, 2025
spirit2110
5 out of 5 stars review

Gorgeous washer

[This review was collected as part of a promotion.] I’ve been using this washer for a while now, and overall I’m very satisfied with its performance. The washer handles large loads efficiently, which saves me time on laundry days. Clothes come out clean, fresh, and noticeably less wrinkled than with our condo's old washers. The added bonus of not having to fight our neighbors for use of one of the 3 washers is great! It has so many features that it has a "jeans" setting. I love it!

Review from The Insiders
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Jul 31, 2025
DSBrown2
5 out of 5 stars review

F90 Series Bespoke Washer and Dryer Success!

[This review was collected as part of a promotion.] I have been extremely pleased with my new Samsung F90 Series Bespoke Washing machine. Installation was super simple. The intuitive display is a nice upgrade from using knobs and buttons and instead the well designed LCD control interface is intuitive and easy to use and understand. I also have found the ability to refill detergent and softener and allow the washer to auto dispense saves time when doing multiple loads. I really like that at the end of the cycle the washer door opens slightly so if I run the cycle and forget it for a couple days the tub is vented so that it does not get musty. Finally I like the crisp design and the charcoal color blends well with our cabinets. I would definitely recommend anyone looking to purchase a new washer to purchase this model.

Review from The Insiders
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Oct 7, 2025
Laprease
5 out of 5 stars review

This machine is a lifesaver!

[This review was collected as part of a promotion.] I was honestly excited to try out the Samsung Bespoke washer because I’m a tech geek at heart and Samsung usually stays ahead of the game. After a few loads, I could already tell the difference! My clothes come out looking cleaner and not as worn down as they did with my old machine. One feature I didn’t even know I’d love so much is how the door pops open if the clothes sit too long. That has saved me from the funky washer smell more than once.

Review from The Insiders
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Jan 21, 2026
Svstud86
3 out of 5 stars review

Most recent firmware update broke the washer

Washer is great looking and makes the clothes smell fantastic, however the most recent software update broke the ability to press the start button on the washer to start a cycle. Instead I have to initiate a delayed cycle for 1 minute of delay and it will start. Once that happens the start and pause button work normally. They need to release a software update to fix this bug.

Review from Samsung US
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reply from Samsung Care

Greetings, We understand your disappointment with your laundry combo having an issue after the software update. Let us help. Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1151904891) to help our team pull up your information when you message us. Thank you. -Ricardo