We are elated that you are loving your new toaster and its ease of use. This is such a beautiful model with many great toasting features that we are happy to hear you’re enjoying. We are honored to have you as a part of the GE Appliances family, and we hope you enjoy your toaster for many years to come!

Hello- We appreciate your feedback. We can understand how frustrating it can be with a new small appliance doesn't meet your expectations. We will share your comments and feedback with our engineering and design teams.

Hello, thank you for leaving a review, we appreciate your feedback. We are sorry to hear that your toaster is not toasting evenly. We know how disappointing it is to have a new product that doesn't meet our expectations. We encourage you to take advantage of our one-year warranty by calling GE Appliances Consumer Service at 1-800-432-2737. We will provide your feedback to our developement team for future enhancements. Please reach out if you need assistance. ~ Lisa@GEAppliances