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Customer reviews for Samsung 5.3 cu. ft. Bespoke All-in-One Ultra Capacity Washer and Heat Pump Dryer for
Samsung 5.3 cu. ft. Bespoke All-in-One Ultra Capacity Washer and Heat Pump Dryer
4.6 out of 5 stars
stars
1,700 ratings1,700 reviews
  1. 5 stars78% (1,325)
  2. 4 stars13% (223)
  3. 3 stars4% (71)
  4. 2 stars1% (21)
  5. 1 star4% (60)

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Showing 371-380 of 1,700 reviews
Jul 2, 2024
Reviewer name: Mike
5 out of 5 stars
5 out of 5 stars review

Amazing All In One Combo

[This review was collected as part of a promotion.] The Samsung AI Laundry Combo is amazing. It works perfectly. The ventless drying technology is much better than the one I had from another company. It dries perfectly. The lint filters are great too, preventing me from having to clean the drain filter every weekend like I used to have to do on the other brand I had. It’s stylish, nice looking, and it works perfectly every time. I almost gave up on the all in one combo units, but Samsung has done it right, and I am very happy with this one. I highly recommend buying this washer dryer combo!

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Aug 14, 2024
Reviewer name: WKGT
5 out of 5 stars
5 out of 5 stars review

Where has this appliance been all my life?

[This review was collected as part of a promotion.] After my old washer finally broke, I looked out there and found that this new Samsung all in one washer/dryer was new on the market. Despite her skepticism, I convinced the wife to give it a go by showing her how much more efficient and energy saving this combo washer/dryer was than our old separate washer and dryer set. In many areas including ours, it even qualified for a rebate. Besides that, it would save a lot of space in our laundry room. After having it for a few months, I can really say it has changed how we do laundry. My wife's concerns have been alleviated, as this combo actually gets the clothes warm and toasty dry. My wife heard that these combo wash/dry units leave the clothes damp. Not so with this unit.......our clothes come out actually dry! While you will not be able to do high volume binge washing and drying with a combo, it is absolutely WONDERFUL to put your clothes in whenever and come back to a clean, fresh, and dry load of laundry. No worrying that you will forget to transfer to dryer because you went to sleep, left for work, whatever....... and then have to rewash the whole load because the clothes smell because you left them wet. It has really changed how we do laundry. We now do not have to dedicate a day or time to laundry when we know we will be home to transfer to dryer, as we now can start a load whenever we feel like and come home to clean dry clothes. This thing is a winner and the wife loves it. Glad we bought it.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Apr 16, 2024
Reviewer name: KAMartin
4 out of 5 stars
4 out of 5 stars review

Love the fact it's All-in-One!!

[This review was collected as part of a promotion.] I cannot say enough good things about this all-in-one machine. It's quiet, obviously reduces space needed in the laundry which was a huge factor in me purchasing this unit. Having 2 front loaders in my laundry room was so overwhelming looking this single unit has brought about so many new design options for additional folding space etc in the room. The AI feature is probably my favorite. Items go straight from washer to dryer mode and I don't have to do anything. The biggest issue with AI is the fact you have to separate out the different fabrics. It auto opens the door so if you need to get clothes out before the dryer runs it allows you to do that and not allow damp clothes to sit there and smell. The app alerts are great so you don't even have to be in the house to know that the unit is done! I only gave it 4 stars and if I could do a 4.5 I would have! The time dry is a struggle. I have to run it on more dry twice in order for my clothes to be dry to my liking. I'm going to keep using it and seeing if it gets better as I play around with the settings.

Review from The Insiders
Helpful?0SV6WONU75Q819880020095
Oct 1, 2024
Reviewer name: Julie
5 out of 5 stars
5 out of 5 stars review

Great washer poor service

[This review was collected as part of a promotion.] I love my washer but not the service I received I should have recieved a cordless sweeper for my purchase but I have not. I have sent in a new receipt and I haven’t heard a thing. The people I talked to didn’t even tell the truth on the phone.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Mar 16, 2025
Reviewer name: Greg
5 out of 5 stars
5 out of 5 stars review

Surprisingly convenient

I have had the washer combo about three months now. I bought it with the matching pedestal. The pedestal is expensive, but raises the opening to a usable height, and provides a place to store detergent, etc. I would highly recommend that. The washer does an excellent job at getting clothes clean, and they always come out completely dry (I left the default "open door at finish" setting, which probably helps). The surprising thing is that the detergent dispensing, together with not having to move the clothes to a dryer, makes the process easier than anticipated. It does take a long time, but not much of MY time. The unit also allows you to set a delay on washing, to take advantage of lower time-of-day electric rates. Oddly, it only allows you to set the end time, not the start time, and the estimated cycle time, which is often way off, influences this. Not a deal breaker, just humorous for me. I had to rebuild the cabinetry in my laundry room to suit the height of this unit, but the new cabinets are more functional anyway. Looks good, too!

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Mar 15, 2025
Reviewer name: Frustrated Owner
2 out of 5 stars
2 out of 5 stars review

Drain Pan Issues

The design of this washing machine is incompatible with using a drain pan. If you want to use a drain pan or, in my case, required by the plumbing code to have a drain pan under the washing machine, the detergent drawer will be physically blocked from fully opening. You will not be able to put detergent or softener into the washing machine. I was not aware that a drain pan was required until the installers came and would not install it until I had a drain pan in place. Getting a larger drain pan is out of the question. The largest one I found was 31” x 36”, which would allow the machine to sit in it, but not allow the detergent drawer to open. Also, couldn't find a drain pan of that size that would have a lower profile. I understand that there is a pedestal that can be purchased to raise the machine, which also doubles as a drawer for supplies. With a drain pan, it would just be an expensive stand since the drain pan would keep the drawer from opening. I’m at a loss for how to proceed at this point. I may have to jerry-rig something or figure out a way of lifting the entire washing machine every time I need to fill the detergent or softener bin. Can't comment on any of the other features of the machine as I'll need to figure this issue out before I can use it.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
reply from SEA Care

Hi there, We understand the need to install the unit according to the plumbing code requirement. You can check the availability of the compatible drip pan by contacting Samsung's official parts distributor for customers purchasing Samsung parts or accessories. Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1148620040) to help our team gather your information. Have a great day. ^Charles

Apr 3, 2024
Reviewer name: xhonestreviewsx
5 out of 5 stars
5 out of 5 stars review

All-in-one, space saving laundry ace!

[This review was collected as part of a promotion.] What happens when you combine a large 5.3 cu. ft. capacity washer with tons of settings and a ventless dryer with smart connectivity, all made by one of the top electronics companies? You get one of the best laundry machines on the market! After the combo unit was delivered and installed, I went through setup and tutorial right on the unit's screen. That's right, no buttons or knobs here! The unit features a large 7 inch touchscreen LCD where all controls and settings are located. Linking the washer to your Samsung account is super easy through a QR code. Starting a wash is really easy, you simply pick one of the many, many cycles available. My first load was an official Tide POD mode. The load washed in about an hour and the dry cycle started almost immediately afterward. The entire medium sized load took 2 hours and 23 minutes. The fastest advertised load is 98 minutes, washed and dried. The large screen shows you all information during the wash and dry cycles. It shows, estimated time left as well as a tracking bar to let you know what cycle it's currently doing. Unlike my old dryer, the load was dry the first time! The sensor works very well as it did have to add an extra 20 minutes dry time, thanks to a large sheet I had added to the load. I was really impressed, the clothes smelled great and they were perfectly dried! Upon completion, the unit plays a tune and opens the door by itself, which is a great feature to vent out the interior and le the clothes cool off. All setting on the washer are also available through the Smart Things app. As mentioned before, linking is super easy thanks to the QR code. The app shows all information about the unit and cycle progress. The app also conveniently sends a notification when the clothes are done. One of my favorite things is the sheer amount of pre-set cycles available, including an AI powered mode that is supposed to save time and money. There is a section that shows your water and electricity usage, and how much you could have saved with the AI mode. Ai also learns your washing and drying habits and will display your favorite cycles on the main screen. Updates happen over Wi-Fi and after initial setup, there was already an update waiting, which refreshed the screen and some icons. Overall, I am in love with this washer and dryer combo unit! The unit has such a large capacity and I can throw in a big load and not have to worry about it until it's done. Combined with all the pre-sets, I highly recommend!

Review from The Insiders
Helpful?0SV6WONU75Q819880020095
Jun 4, 2025
Reviewer name: Samsungfan8
5 out of 5 stars
5 out of 5 stars review

Bespoke all in one.

[This review was collected as part of a promotion.] Love to have one machine that does it all!!! I do miss washing a load while the other one dries sometimes but this machine holds big loads so even if it seems like it takes longer it does everything. Like the sensors and that it tells you when it's time to service it or clean the filters... easy and convenient.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Apr 17, 2024
Reviewer name: Primex090
5 out of 5 stars
5 out of 5 stars review

Best Combo washing machine and dryer

[This review was collected as part of a promotion.] I recently had the opportunity to test the Samsung Bespoke All-in-One AI Laundry Combo, and I must say, it’s quite the powerhouse. The first thing you notice is its striking Dark Steel finish, which immediately gives off a premium vibe. It’s not just about looks, though; this machine is packed with features that make laundry less of a chore and more of a seamless part of daily life. The combo’s 5.3 cu. ft. capacity is generous, allowing for fewer loads even with bulky items. It’s a real time-saver, especially for families or anyone with a lot of laundry to tackle. The Super Speed setting is a standout feature, washing and drying a load in just 98 minutes. This is a significant cut down from the hours it usually takes with separate units. What’s truly impressive is the AI technology integrated into the machine. The AI Optiwash™ and AI Optimal Dry ensure that each load is washed and dried with optimal settings, taking the guesswork out of selecting cycles. Plus, the automatic detergent dispenser is a neat touch, holding enough for up to 47 loads. The SmartThings App compatibility is another highlight. Being able to control and monitor your laundry from anywhere is incredibly convenient. It’s the kind of feature you don’t know you need until you have it, and then you can’t imagine living without it. Installation is straightforward, thanks to the standard 120V power outlet requirement and the ventless design. It’s a game-changer for apartment dwellers or homes without dedicated laundry room venting. In terms of performance, the machine lives up to its promises. Clothes come out clean and dry, and the quick cycle options are perfect for when you’re in a rush. The only potential downside could be its size; it’s a bit larger than your average unit, so it might not be the best fit for smaller spaces. Overall, the Samsung Bespoke All-in-One AI Laundry Combo is a solid choice for anyone looking to upgrade their laundry game. It’s efficient, smart, and stylish—a winning combination in my book.

Review from The Insiders
Helpful?0SV6WONU75Q819880020095
Jul 2, 2024
Reviewer name: Rutz Family
5 out of 5 stars
5 out of 5 stars review

VALUE Your Time - Two in One is the best!

[This review was collected as part of a promotion.] We purchased this appliance a month ago and it has made life so much easier! Listen if you value your time, this two in one is a time saver not to mention the once load and unload is great because we all dread that aspect of laundry. The technology behind this is supreme. You won’t regret purchasing it! With the space saves I was able to add a folding section to my laundry room.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095