I I bought this machine on 6/6/24 had it delivered 2 days later, delivery guys were great. I love this machine! I have used a few different wash types and love them all so far, and I REALLY love the delay wash feature. This saves me from having to rewash or dewrinkle my clothes all the time. The auto detergent and fabic softener feature makes things easier. I know I have only owned this about 3 weeks, but I give it 5 stars.

Dangerous and potentially fatal flaw in the Samsung Bespoke All in One Washer and Dryer. I purchased this product 06/26/2024 and it was received and installed 07/03/2024. At first everything was fantastic, clothes came out clean and dry, I’d set a load before bedtime and we were easily able to keep on top of the laundry for a family of six. After about 6 months I noticed that the laundry was consistently damp at the end of a drying cycle. I followed the instructions on the Samsung support center to clean the heat exchange coils and make sure the lint trap and surrounding area were clean. That seemed to help for a couple loads and then the performance issues returned. I contacted Samsung and a service repairman was sent to look at it. He didn’t see anything wrong, and suggested washing the lint trap every few uses to prevent a buildup of fabric softener. The performance issues continued, and it was a huge disappointment to have spent $1,999.99 dollars on a piece of equipment that was having to be run multiple times just to get a dry load of laundry. It became difficult to stay on top of the laundry, and frustrating as the lower washer filter was continually becoming clogged with hair. Finally, out of desperation, seeking answers to this issue, fed up with soggy clothing and multiple runs that used MORE energy, and caused us to constantly be behind on the laundry, I turned to Reddit threads and Youtube. This washer/dryer combo is promoted as being ventless, a huge plus, because of no need to constantly clean an external vent, increasing our risk of a house fire. As a first responder family that was a relief. According to Consumer Affairs, “Dryers are responsible for approximately 13,820 fires annually.” I faithfully cleaned the lint trap every load and followed all the instructions provided by Samsung for continuing maintenance. What I found inside the back of my washer/dryer unit was shocking. After scouring Youtube I finally found an account that showed how to remove the lid and open the top of the lint chute, the chute that carries all the lint up to the trap where it can then be removed. The lint chute was almost completely filled with lint, there was a small hole through which air could get through. This obviously explained the poor performance issues with drying, but was shocking as it’s a huge fire hazard, and the only way to reach it is to take apart the washer/dryer. Attached is a photo of the pile of lint that I removed from the unit. Pencil for reference to HOW much lint was stuffed in there. Obviously there is a flaw in the design of the chute that carries the lint to the trap. This will be an ongoing issue, where to fully clean the unit I, as the consumer, have to take apart the washer/dryer to access the built up lint. This is a fatal flaw in this unit, one that I’m grateful to have found, but one that has the potential to cause house fires for the other consumers that have bought it. There is no way to clean the lint, and consumers have no knowledge of the build up unless, like me, they spent hours trying to find somebody on Youtube or Reddit that might know how I could fix my wet laundry. Do better Samsung. In 2023 there were 4,371 fire deaths. So far in 2025 there have been 1,240 home fire deaths. The NFPA reports that, “between 2016 and 2020, the United States experienced an annual average of 350,800 home structure fires.” My family is lucky to not be part of that statistic, you’d better hope that others who bought the same product have that same luck.

[This review was collected as part of a promotion.] We love our Samsung BeSpoke Wash/Dryer Combo Unit!!! The start to finish completes in 3 hours for extremely large and jam packed laundry loads. Here are the positives you fill your Detergent chamber and you fill the softner chamber, then program your settings and hit Start...I no longer need to touch pods or have people spilling detergent each cycle on the floor and top of the wash machine. It's so nice to fill the container and not worry about detergent for 45 loads. I did not think I needed a fancy wash machine with the bells and whistles and this Samsung has them...but the Smart Things app is so easy to set your Washer and Dryer commands. Getting notifications to the phone is a game changer and has just about eliminated the family forgetting they have a load in the unit. With the Heat Pump technology I've read reviews for combo units having issues drying clothes...you can rest easy, with every load all of the clothes have been dry at cycle completion. I would highly recommend a Samsung BeSpoke Heat Pump Dryer...it does it's job well!! This is hands down the quietest washer and dryer I've ever owned!!! My old washer and dryer for a large load sometimes you would have to run the dryer cycles 2x and I always had to close the laundry room door do to the noise. It is so nice not hearing the machine running!! With the space from now only having one unit...we have gained valuable storage space in our laundry room. This unit is just a win in every way!!!

[This review was collected as part of a promotion.] I really like my new washer / dryer combo machine. It saves time not having to switch the laundry to the dryer. You just add your clothes and set the wash and dry cycles you want. There are so many cycles to choose from and has AI technology. It connects to an app so you can keep track of the laundry and it notifies you when it is complete, you can also send the setting from your app to the machine and simply hit start on the machine. There is a storage for the laundry soap and fabric softener at the bottom of the machine to set for auto dispense to the loads to save time and money of not putting too much soap manually. If you need just wash or just dry you can choose those settings as well. I am bad about remembering to switch the laundry and this has saved me so much time. When the laundry is complete the door pops open to vent. It has a large capacity, I can put an entire 90L basket in there to wash comfortably without it being stuffed.

[This review was collected as part of a promotion.] I've been using the Bespoke AI Laundry Combo for a while now, and while it's a great product overall, it does take some getting used to. The unit's large size made finding a washer pan that would fit underneath challenging, which was a bit frustrating. Additionally, the drainage hose for the water filter is far too short, making it difficult to maintain properly. Initially, the lack of customization options was a downside, but the experience has definitely improved with recent updates. Once you get the hang of it, this washer/dryer combo is a solid choice

[This review was collected as part of a promotion.] As a busy dad working from home, managing my schedule can be challenging. However, the Samsung Bespoke All-in-One AI Laundry Combo has been an absolute game-changer for me. It has not only optimized my laundry routine but also given me a newfound sense of control over my household tasks. What distinguishes this machine from others is its remarkable 5.3 cu. Ft. capacity, which allows me to clean a significant amount of laundry in a single go. The Super Speed function is another remarkable feature, ensuring that my clothes are effectively cleaned in less time than traditional washers. However, the most appealing feature for me is the machine's ingenious AI technology. The washer learns my habits over time and offers relevant recommendations for effective washing. This feature, combined with the energy-efficient Ventless Heat Pump Dryer, has significantly reduced the overall time spent on chores while still ensuring top-notch results. Moreover, the machine is compatible with Samsung's SmartThings App, making it incredibly convenient. Even in the midst of a busy workday, I can easily monitor, manage and schedule cycles right from my smartphone, giving me the peace of mind and flexibility I need. This all-in-one combo is also visually appealing with its elegant Dark Steel finish. Its sleek design enhances my home decor while delivering high performance. In essence, the combination of intelligent technology, aesthetic value, and practical functionality makes the Samsung Bespoke All-in-One AI Laundry Combo a must-have for busy parents. To all those searching for a smart, efficient solution to manage their laundry, I highly recommend this laundry combo. Its state-of-the-art capabilities can transform your daily routine and save precious time and energy.

[This review was collected as part of a promotion.] I bought this washer/ dryer combo in May and I'm very happy with the purchase. I like the fact that i'm able to wash and dry my clothes in the same machine, I don't have to do any transfer of my clothes. The only thing that i don't like is that the cloths takes longer to wash and dry but it washes your clothes very clean. I would definitely buy again.

[This review was collected as part of a promotion.] This is an excellent washing machine, with an amazing features that is meant to make your life easy. From connectivity to different kind of washing and drying options, this washing machine has been a breeze to use. The intuitive control panel makes operation simple and straightforward. Given we have five people in the home, it accommodates various fabric types and soil levels. The Samsung Smart Things app is super simple to use, the setup was a breeze, we just scanned the code and it did most of the setup itself. I definitely prefer using the app over the control panel as you can choose a multitude of options that seem buried in the control panel. What I really love about this washing machine is it’s ability to connect to the smart things ecosystem, we have been able to control our Ring home security and also other other Samsung smart things like vacuum and Fridge from from the washing machine control panel. Although it isn’t a must have, it was a good nice to have as I know who is at my door while doing laundry and such. I love the design of the washing machine too as it is sleek and modern and fits perfectly into our space; the large front loading door make it easy to load and remove the clothes. Overall I am highly please with my Samsung washing machine and would definitely recommend to friends and family.  

[This review was collected as part of a promotion.] We decided to get this washer for the savings on electricity and convenience of one unit that washes and dries. The dry cycle runs with a heat-pump. The heat-pump will heat the laundry and remove moisture from the clothes. The clothes do not get as hot and the air is not vented outside. The air has the moisture removed and is sent back in to the dry cycle. The first load of laundry was so quiet I had to check that it was still running. The unit is quiet by this new style of combo washer/dryer and it has Vibration Reduction Technology built in. There are so many features, you can tailor every load of laundry. It would be difficult to go back to our old washer and dryer. I appreciate that the SmartThings app let's us know when each cycle is complete and I can make adjustments to the cycles when you are away from the machine or on the go. The capacity fits our family of three perfectly with room to spare. The combination washer/dryer completes laundry tasks faster than a standard washer and dryer pair of appliances. They is no transfer time between appliances. The single unit goes from a wash cycle to a dry cycle, no more forgetting to transfer the laundry. It even has an interior light like an oven, you do not need to stop the appliance to see what is happening.

[This review was collected as part of a promotion.] We are a family of 6 with 2 basset hounds. We washed a king size comforter on bedding and on a clothing cycle. The bedding cycle is SUPERIOR for deep cleaning. Almost exact to getting it dry cleaned! We forgot to add scent beads and with that cycle we didn’t need them! Came out as if the dog didn’t sleep with us! We could put an entire King size bed set in the tub and it all got completely washed and dried. No more separating the comforter from the sheet set anymore. Thanks to the app, the kids operate this machine easier than ever have before. On the machine they just press buttons as they do on the app. But you can also have washes on the app and just tell the kids “Bedding Wash” and the cycle is preset to your specifications. The AI helps out a lot as it knocks the wash time down from half of what our previous washer did. Used to it took 6 hours to wash and dry, now under 3 hours from start to finish. Find it a lot of fun & enjoy it! Thanks to the vibration technology It’s super quiet! The linked video you can hear how quiet it is just setting up to wash. That alone is super quiet compared to other machines! Everything is easy to read as well!