I waited 6 months before doing this review. This unit replace a 10-year-old stacking set, another brand. This combo unit is simply WOW. I can’t imagine any other unit better than this one. I did my research and decided to get it. No more changing laundry from washer to dryer. It does an EXCELLENT job with both washing and drying. I particularly like the detergent automatic dispense too. The controls and wash options could not be any easier. It is all done via the touch screen. The self-cleaning function is a breeze too. The unit lets you know when to do this. As far as some complaints I’ve read – READ THE INSTRUCTIONS. People see the huge drum and fill it; it is no wonder they are having drying issues. Every load we do comes out fresh and dry. Again, read the instructions. A dryer drum is always bigger than a washing machine drum, overloading is clearly the problem. Reason for larger dryer drum: Clothes expand when wet and require more space to dry properly. No vent and no 220v is also a huge plus. If your on the fence, just get it, you wont have any regrets.

I bought this a month ago and it’s the worst purchase I’ve made in a long time. They say it has a super speed wash/dry 98 min cycle, I’d like to know how that’s done! I’ve not had a load take under 4 hrs. No matter what I choose it will default back to what it thinks it should be. So I thought I would start from the beginning. I reset to factory settings because putting in a custom setting was a waste of time as it did what it wanted anyway, pulled out a level and made sure the machine was completely balanced and ran the calibration to be sue the weight sensor wasn’t thrown off somehow. I even went so far as to load each piece of clothing one-by-one! Still nothing worked. If all that wasn’t enough they don’t make a pedestal for this unit. It sits sooo low that I have to stoop down (even at 5’2) to remove the laundry, I mean really!? I can’t return it and I can’t sell it because I would never get what I paid for it, I’m stuck. Hopefully Samsung will come up with a way to fix these issues via software updates or something.

[This review was collected as part of a promotion.] I love how you can just load up the machine and next time you come back the clothes are washed and dry!! So easy to use with the touch screen!! Easy to clean the lent filter and fill the detergent/softener dispensers!!

[This review was collected as part of a promotion.] Simply wonderful and easy to use! So many different cycles that are really useful! My only issue is, sometimes when it’s a load that has jeans or sweatshirt, you have to dry them longer but no big deal. I usually just add more drying time to the cycle. I’m extremely satisfied with the unit.

We are a Samsung appliance family. Our top-load decided it was time to retire, and the bespoke was the right price at the right time. We have been very happy to add this new selection to our Samsung collection. It is heavy duty, does what we need it to do, and I am filled with joy that I can do other things without having to go change my laundry from wash to dry. This idea was brilliant. We couldn’t be happier.

[This review was collected as part of a promotion.] We have only washed about a dozen loads so far but every load has washed and dried perfectly. We heard rumors that the wash would come out damp but this is not the case for us. Every load came out completely dry and warm just like a traditional dryer. We especially like the minimal energy consumption, no 220V required only 110V. Very pleased with the saved space and effeciency of this washer/dryer.

Awful. Please don’t buy appliances with AI in them, it’s not a useful addition. We stayed at an apartment that has one of these washer/dryers, and first problems arose when it wouldn’t let us choose a specific temperature for a dry cycle. Instead it said that the temperature was “sensor based,” which is ridiculous. These appliances shouldn’t limit what one wants to use it for. I for one always dry my clothes on low heat since I’ve had a history of them shrinking. Next, we only wanted to dry for a shorter amount of time after the wash, because originally it said the dry cycle would take 4 hours, and we don’t have that kind of time when a normal dry cycle should only be an hour, with the option to add more (or less) time if you so desire. So we decided to just end the cycle halfway through, but as we did so the dryer kept the door locked with a message that the machine was too hot. Even unplugging it did not unlock the door, and we spent ages with all sorts of troubleshooting techniques to try to get the thing open. Frankly it doesn’t make sense to prevent opening the door because the dryer is hot; I’m confident in my ability to remove hot clothes without burning myself, firstly, and secondly, not opening the door is what caused it to take forever to cool down in the first place. If you learn anything from this, please, don’t spend your money on an appliance that uses AI, asks for an app, or requires a Wi-Fi connection. It would be okay if it was easy to override the AI, because truly we should be able to decide when our clothes are done. Would give 0 stars if I could.

This was purchased about a month ago, had a great offer thru my employer so I went for it. Up to today it has been wonderful, i found if you just leave it on normal and let the AI do its job clothes are done is less than 3 hrs with regular load. Today however, one load finished, moved on the the next load, after cleaning the lint trap which I do after every load, and now it gives me a lint trap error. Filter is clean, got inside the machine as best as I could thru the lent trap door but could not resolve the problem. No I am waiting to hear back from a 3rd party repair company so they can set an appointment to come and take a look. I am still rating a 4 star because up until now it has been perfect. I hope this one issue is not a sign of things to come. Also, just a suggestion, Samsung you are big enough to have your own internal repair group and not contract out to 3rd parties, I hope I am not waiting weeks to get this repair done.

[This review was collected as part of a promotion.] Not having to figure out what setting to use, or remember to change over to the dryer has been the best thing ever! There are a few downsides though. They changed the UI almost a week after getting it, and an update they did made it so that no matter what setting I pick (voice, sound, off) it always talks to me, which is really annoying. You also can’t truly customise the cycles. I can’t tell it to not ever use fabric softener on my underwear or towels, I have to turn it off every cycle that I don’t want it. If it was actually smart it should be automatically off for towels, sportswear, and underwear, since everybody knows that it affects the materials ability to wick away moisture. Other than that I love the machine. It’s quite, does the job right, and no more need for a dryer vent

We bought this in May and already having issues. The clothes are still saturated even when you put dry cycle to, “ more dry.” You can only wash small loads! It takes 5 plus hours to wash one load, making it difficult to get many loads done in a day. It was a terrible purchase. I would return it if I could!! Not worth the money! Now I’m stuck with the bill and having to go to the laundry mat on my days off because of the lengthy time it takes to do one small load! You can forget washing towels or covers! Just completely dissatisfied and anyone that ask, I tell them the same thing, DON’T BUY!