Hi Mell, We understand how you feel regarding this washer/dryer. We are here to help you. We would like to speak to you directly to gather more information and see how we can effectively assist you. Please feel free to get back to us the soonest via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1148790265), to help our team pull up your information. Have a great day! ^Rodel

We are committed to enhancing the performance of your dryer, kesh. Let us help you out. Please refer to the link below if your dryer takes too long to dry. Click the hyperlinks and watch the embedded video (if there is any) for tips. The dryer cycle takes too long: https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-cycle-takes-too-long Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1147542752, to help our team pull up your information when you message us. Have a great day. -John