Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Samsung Bespoke AI 31 cu. ft. Mega Capacity 3-Door French Door Refrigerator for
Samsung Bespoke AI 31 cu. ft. Mega Capacity 3-Door French Door Refrigerator
4.8 out of 5 stars
stars
300 ratings300 reviews
  1. 5 stars80% (240)
  2. 4 stars17% (52)
  3. 3 stars2% (6)
  4. 2 stars0% (1)
  5. 1 star0% (1)

Member photos

  • +235 images
Sort by |
Showing 31-40 of 300 reviews
Aug 7, 2026
Reviewer name: Wolly
5 out of 5 stars
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] Great fridge. Lots of space, well lit inside. The ice dispenser and water dispenser work well. It’s nice to have cold filtered water! The ice maker seems loud but my old one didn’t work so maybe I’m just not used to it - the dogs bark every time it drops ice. Love the deli drawer. The shelving is great. I have found something for every shelf. It is consistently cool/cold. Don’t know anything about corrosion or frost, it is less than a week old.

Review from Samsung US
Helpful?2SYZOZ4DO14J19867411192
Jul 12, 2026
Reviewer name: Toya
3 out of 5 stars
3 out of 5 stars review

Works well

[This review was collected as part of a promotion.] This refrigerator works very well, and I love the freezer compartment. The only downside is that there isn’t enough height for milk, juice, or other beverages to stand upright. Overall, I’m very happy with it and would definitely recommend it.

Review from Samsung US
Helpful?2SYZOZ4DO14J19867411192
reply from Samsung

Thank you for providing your feedback, Toya. Insights like yours help us understand how customers use their refrigerators every day. We've included the guide below with helpful tips for organizing your refrigerator, maximizing available space, and keeping everyday items within easy reach: https://www.samsung.com/us/support/answer/ANS10006839/ We're delighted to have you as part of the Samsung family. Geraldine Samsung Care

Jul 18, 2026
Reviewer name: Cookie1974
5 out of 5 stars
5 out of 5 stars review

Huge capacity

[This review was collected as part of a promotion.] This refrigerator was much better than expected. There is ton of indoor shelving and huge amounts of space in the refrigerator and freezer area. The outside water and ice disposal dispensers are a great addition to a very nice looking refrigerator from the outside. Very much worth the money.

Review from Samsung US
Helpful?2SYZOZ4DO14J19867411192
Jun 26, 2026
Reviewer name: Rnbw1
4 out of 5 stars
4 out of 5 stars review

Almost Perfect

[This review was collected as part of a promotion.] Both the external and internal space are great. Went from have two vertical sections (fridge and freezer side by side) to this and it is so much better. The wide space for both fridge and freezer makes organization so much easier and better. The tiny little shelves on the bottom of both doors for the fridge did throw me off a bit, not too much I could think of putting in those spaces. One cool thing that I had not seen before was a shelf in the middle that slides back to allow additional height! That was awesome. The space for the freezer works so nicely as well. It so easy to stack and organize things in there with the wide and tall space. The sliding basket on the top is cool as it works for putting smaller items on top and lets you put the big items in the bottom section. The biggest change I wish it had was measurement amounts/auto dispense for the water dispenser. That is the only thing I miss from old fridge to this one.

Review from The Insiders
Helpful?2SYZOZ4DO14J19867411192
Aug 5, 2026
Reviewer name: Vickiey
5 out of 5 stars
5 out of 5 stars review

Works great!

[This review was collected as part of a promotion.] The refrigerator works great! Keeps all of our food and drinks cool and freezer keeps everything frozen. The drawer has a second sliding drawer within which is a great way to break up the space for organization. We like using the filtered water and ice that it dispenses. We used to need a brita with our old fridge but this saves us space within the unit by not needing another separate filter for water.

Review from Samsung US
Helpful?2SYZOZ4DO14J19867411192
Aug 9, 2026
Reviewer name: Shelbooka
2 out of 5 stars
2 out of 5 stars review

Poor layout leaves minimal space

[This review was collected as part of a promotion.] We replaced our 16 year old Samsung with this fridge. It does seem a little louder than our older model. We are happy with the cooling part of this fridge. It works well no complaints with that. The ice maker is a lot quieter annd produces ice well. We haven’t had to change the filter but it seems like it would be more conveniently located in this fridge. Our biggest complaint is the design of the shelving inside and how it minimizes the amount of space available. There is minimal room for larger items. Specifically gallons. So you’re supposed to put your gallons on the inside of the door. One gallon of milk fits but the second gallon does not fit it has to sit on top of the piece that sticks out at an awkward angle. But wait there is the middle shelf that retracts halfway. Great I can fit 2 gallons there … then I realize the space behind it is no man’s land. You have to put something small behind your gallons and every time you want to grab it you have to remove a gallon of milk to get to it. Very uneasy to access. Such a waste of space. Why isn’t the middle shelf adjustable to move up. It’s an less than an inch shy of being able to fit a gallon. Did anyone at Samsung buy groceries and see what height a typical gallon of milk/tea/water is. What about the bottom shelves on each of the doors. Seriously unless you’re on your knees you don’t even know they are there. This is a great way to forget about what you have in your fridge. Just put it there. Oh wait don’t forget it’s gotta be really small like a jar of grey poupon how many condiments do you have that are that small anyway? If you like condiments just know you’re not storing very many on the doors. With the small amount of space within the fridge you aren’t going to have much room for it inside either. Ditto for the freezer. What is going on! I guess if you live by yourself this fridge would be functional but forget about it if you like to stock up on any type of groceries. So bummed about this purchase. I’m told by the sales rep the typical fridge now lasts only 10 years. I can at least look forward to 10 years from now that I can find a fridge that fits my lifestyle. Until then at least this fridge is teaching me everything I don’t like about a fridge. I loved my old Samsung. It looks like now I’ll be purchasing another fridge for my basement to be able to store any overflow. I can tell you it wont be Samsung.

Review from Samsung US
Helpful?2SYZOZ4DO14J19867411192
reply from Samsung

Shelbooka, we value your continued support and appreciate the detailed feedback you've shared regarding the interior layout and storage design. To help we've included the resources below for tips on maximizing storage space and information about common refrigerator sounds. https://www.samsung.com/us/support/answer/ANS10006839/ https://www.samsung.com/us/support/troubleshoot/TSG10007113/ Your feedback matters to us. Glaiza Samsung Care

Jul 31, 2026
Reviewer name: Bino
5 out of 5 stars
5 out of 5 stars review

Great smart fridge

[This review was collected as part of a promotion.] Excellent cooling performance with even temperature control. * ✅ Modern, premium design that looks great in the kitchen * ✅ SmartThings integration works well if you already use Samsung smart home devices. * ✅ Interior cameras let you check what’s inside from your phone while shopping.

Review from Samsung US
Helpful?2SYZOZ4DO14J19867411192
Aug 12, 2026
Reviewer name: Pjh1
4 out of 5 stars
4 out of 5 stars review

Works well.

[This review was collected as part of a promotion.] The refrigerator has all the basic needs. The warranty is great, including 10 years on the compressor. The only m8ssing need is another side door holder large enough to hold additional milk or creamer. However, there is a sliding shelf in the main area which can accommodate larger items. Not sore veg/fruit doors can be removed easily, but not an issue. Overall, good refrigerator for the price.

Review from Samsung US
Helpful?2SYZOZ4DO14J19867411192
Jun 18, 2026
Reviewer name: Kate
5 out of 5 stars
5 out of 5 stars review

Capacity

[This review was collected as part of a promotion.] Very pleased with the capacity of my new refrigerator. My older one was same size exterior but only 26 cu interior. This one is 32 cu! So much more room in freezer and interior set up much more useful

Review from Samsung US
Helpful?2SYZOZ4DO14J19867411192
Jul 23, 2026
Reviewer name: Samsung fan
5 out of 5 stars
5 out of 5 stars review

Quiet and flexible organizing

[This review was collected as part of a promotion.] Just received this beautiful fridge. It looks great. lt is reaching temperature and you can't hear a thing. So quiet. The organization within the fridge is very flexible. We will get able to personalize storage easily.

Review from Samsung US
Helpful?2SYZOZ4DO14J19867411192