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Customer reviews for WGen9500TF 12,500 / 9,500 Watt Tri-Fuel Remote Electric Start Portable Generator With CO Sensor for
WGen9500TF 12,500 / 9,500 Watt Tri-Fuel Remote Electric Start Portable Generator With CO Sensor
4.9 out of 5 stars
stars
3,626 ratings3,626 reviews
  1. 5 stars89% (3,211)
  2. 4 stars10% (346)
  3. 3 stars1% (37)
  4. 2 stars0% (15)
  5. 1 star0% (17)
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Showing 291-300 of 3,626 reviews
Oct 21, 2024
Andreea
5 out of 5 stars review

Handy after hurricane

This generator is awesome. It was perfect for us after our hurricane left us with our power for a week. We didn’t have to get gas because we were able to hook it up to our gas line to the house. It powered our giant fridge, an ac unit, some lights and power outlets. It got us through the week. Big big help.

Review from westinghouse.com
Helpful?771FFDMCMYW919862400658
Oct 19, 2024
Savagenation
5 out of 5 stars review

Looks solid!

Haven't got to use it yet, but my 9500TFc arrived sooner than expected and in perfect condition. I'm usually expecting some type of minor damage with heavy (and it is heavy) items but none here. I'm impressed that it comes with actual hard copy manual in a day when we see nothing but a link to online manual. Just had cabin wired with outside outlet for 50a plug so I can run most anything if I use creative breaker switchology. I really hope this pup is as reliable as reviews say. Hondas are just too dang pricey for me.

Review from westinghouse.com
Helpful?771FFDMCMYW919862400658
Aug 2, 2024
space_city_resident
5 out of 5 stars review

Powers My Home

I bought the Tri-fuel 13k Watt portable generator a week after Hurricane Berryl came through Houston and left me and my family without power for 6 days. So happy I did. After having electrician and plumber come out, I tested the generator. Wow! Able to run my entire house from natural gas line hookup with no issues. For reference, I have approximately 1900 sq/ft home, gas appliances, and one central AC unit. Very happy my family and I will have peace of mind for any future power outages.

Review from westinghouse.com
Helpful?771FFDMCMYW919862400658
Apr 3, 2025
Pc45
5 out of 5 stars review

Great generator

We had our first power outage with this generator. We were not prepared for it. My neighbor had a propane tank so we used that, connected the generator up in only a few minutes and had our fridges running on the generator in about 1/2 an hour. We thought the tank would run dry but the generator is very efficient. We are now planning on connecting it to the house.

Review from westinghouse.com
Helpful?771FFDMCMYW919862400658
Dec 13, 2023
Moe retired
5 out of 5 stars review

WGen9500TFc

This is the best generator ive ever had. it will run on propane,gasoline and natural gas. Ive been using natural gas and the generator will prime itself and start. ive been able to run almost all my circuits except central A/C and thats not a biggie problem. i bought this for winter time in Texas and we have blackouts in icy weather.

Review from westinghouse.com
Helpful?771FFDMCMYW919862400658
Jan 1, 2025
DanaCraft
2 out of 5 stars review

Finnicky. Very finnicky.

It worked perfectly out of the box. Now, half a year later, the starter is very sticky and so will sometimes simply not turn over the engine. Also, if it is too cold, as in around 20° F, the small battery included with the generator is simply not strong enough to cold-start the generator whether the starter happens to be working or not, so we've had to jump it on several occasions using spare car batteries we had around. Also, recently the generator has started to simply turn itself off while under minimal load with no warning, even with a full gas tan, full clean oil, and freshly cleaned air filter. The exhaust detector has been ruled out as well, as it is outside under shelter and the exhaust detection shutoff light was not blinking. I'm at a bit of a loss on that phenomenon. Anyway, we've been using this generator with some regularity in addition to solar and wind. I would certainly prefer it to simply work as it is well maintained.

Review from westinghouse.com
Helpful?771FFDMCMYW919862400658
reply from eComm

Hi, Thank you for sharing your experience. We're glad it initially worked well, but we’re sorry to hear about the issues you've encountered. It sounds like you’ve taken excellent care of the generator, and we’d like to help resolve these concerns. Please reach out to our support team at support@wpowereq.com or 1-855-944-3571, so we can troubleshoot the starter, battery performance, and unexpected shutoffs further. Your feedback is important, and we’re committed to ensuring your generator operates reliably. Thanks, Sydney, Westinghouse

Jul 3, 2024
Big Frank
5 out of 5 stars review

All in one!

If I were to build my portable generator with the options and accessories that I wanted, it would look like this kit here. I am using this unit on NG and powering my whole house during power outages. It is THOUSANDS less than a built in whole home generator, and does everything I need it to do on those few times that I need it for a fraction of the cost. And I don't need to keep and store gallons of gasoline anymore.

Review from westinghouse.com
Helpful?771FFDMCMYW919862400658
Aug 2, 2024
Ruthie360
5 out of 5 stars review

Works!

I bought this after Hurricane Beryl to be ready for the next power outage. I chose this model after a lot of research. It is portable, so if we move, we still have it. The goal is to hook this generator up to our fuse box and natural gas line, but that will require both an electrician and a plumber visit. I chose this model because we can still use it to power appliances if the power goes out before we have the work on the house done.

Review from westinghouse.com
Helpful?771FFDMCMYW919862400658
Jul 17, 2025
Dagwood9
5 out of 5 stars review

Great tri-fuel generator

Bought this generator a week ago, came in sturdy box on pallet. No damage, dings or scratches. Added wheels, front supports, oil, plugged up cord to battery, connected to 20lb bottle of propane and after second attempt it started right up. Remote tested at 75 foot distance from home and it started and shut down with remote, wow that works for me. Have not tried to power home with it, but do not expect any issues. This is only for powering homes 240v ac equipment, water heater, heat pump, well pump, etc. Plan on using propane to run on. Having other fuels choices is a nice feature.

Review from westinghouse.com
Helpful?771FFDMCMYW919862400658
Jul 20, 2024
The Salazar
5 out of 5 stars review

Tons of features compared to my predator generator

I’m surprised with the amount of items included with the generator. Trickle charger was a major plus since generator will be used on power outages. I’m glad I don’t have to go around buying a battery, wheel kit, hour meter, trickle charger. Definitely the biggest bang for your buck.

Review from westinghouse.com
Helpful?771FFDMCMYW919862400658