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Customer reviews for Samsung Bespoke AI 24 cu. ft. Counter Depth 3-Door French Door Refrigerator for
Samsung Bespoke AI 24 cu. ft. Counter Depth 3-Door French Door Refrigerator
4.7 out of 5 stars
stars
191 ratings191 reviews
  1. 5 stars80% (153)
  2. 4 stars16% (30)
  3. 3 stars3% (5)
  4. 2 stars2% (3)
  5. 1 star0% (0)

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Showing 91-100 of 191 reviews
Sep 19, 2026
Reviewer name: Michael
4 out of 5 stars
4 out of 5 stars review

Looks Great. Easy to setup.

[This review was collected as part of a promotion.] We have just set up and configured refrigerator And so far so good. No issues or problems. It only took a few hours for the temperature in the freezer and refrigerator to get to proper levels. Very impressed with that. Connected to our Wi-Fi which was an easy connection.

Review from Samsung US
Helpful?2907YEDMH21719853462420
Sep 30, 2026
Reviewer name: SabrinaT
2 out of 5 stars
2 out of 5 stars review

Bad purchase

[This review was collected as part of a promotion.] Will stop working all of a sudden for days and then will start working again just out of the blue. Doesn't cool well and icealer never worked even after hooking it up itales an irritating beeping noise if doors are left open longer than 20 seconds and u don't have the option to disable the feature

Review from Samsung US
Helpful?2907YEDMH21719853462420
reply from Samsung Care

Hi SabrinaT , We appreciate you taking the time to share such detailed feedback about your refrigerator’s performance and ice maker. We’d like the opportunity to learn more and provide the best support possible. Please feel free to contact us using any of the options below and reference ticket number 1153263422 for faster assistance: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: https://m.me/samsungsupport 3. X: https://x.com/messages/compose?recipient%20id=18768513 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Michael Samsung Care

Oct 13, 2026
Reviewer name: carlp
4 out of 5 stars
4 out of 5 stars review

Zero Clearance is a winner

[This review was collected as part of a promotion.] Just got this and the Zero Clearance is a game changer. I have 36 and 1/8” exactly and this is the only refrigerator that will fit. Also, much larger than my 14 year old counter depth that I replaced. Cant give it 5 stars bc I have not had time with the product. But I would recommend.

Review from Samsung US
Helpful?2907YEDMH21719853462420
Oct 13, 2026
Reviewer name: Loves to cook
5 out of 5 stars
5 out of 5 stars review

Very roomy and organized

[This review was collected as part of a promotion.] I love the layout of this refrigerator. It has a two-door opening for the refrigerator and it is very roomy now able to put trays of food on a shelf and it is very well laid out. There are three shelves and Three drawers in the refrigerator portion... So plenty of room to stay organized... I also like where the water filter is positioned. It is in the middle of the fridge and very easy to access unlike our last fridge. The freezer is on the bottom which is new to me but I like it. It has sliding partitions so that you can also stay extremely organized. The water on the door is also a plus and it has several different modes for making ice which is very convenient... We do have a large family and sometimes need ice for several people... I also like that it does not stick out very far from the counter depth. This one is much worse steam lined than the last two refrigerators that I had. It works great and it looks great. Very happy with our purchase!

Review from Samsung US
Helpful?2907YEDMH21719853462420
Oct 6, 2026
Reviewer name: Andrew
4 out of 5 stars
4 out of 5 stars review

Great looking fridge

[This review was collected as part of a promotion.] Just received my fridge today, and so far so good. Looks great and was at set temperature very quick. The fridge looks great. Really hoping this unit lasts with little major issues. Fingers crossed.

Review from Samsung US
Helpful?2907YEDMH21719853462420
Sep 20, 2026
Reviewer name: Pickleball4me
3 out of 5 stars
3 out of 5 stars review

Extremely frustrating

I’m beyond frustrated with the refrigerator I purchased one year ago. There was a spill on the bottom shelf. The owners manual doesn’t explain how to remove this shelf. Fortunately, I found a tutorial on YouTube. However, the process requires using 2 opposing screwdrivers on the pedestal of the shelf. Needless to say, it was extremely difficult. But that wasn’t the end! Once the shelf is released the glass must be removed by pressing the tabs in ON THE BACK of the glass. This was no easy task either. My husband used needle nosed pliers unsuccessfully and then a third sized screw driver. This BEYOND frustrating experience took an hour to complete. I would love an explanation of why this is such a complicated process. I will certainly NEVER buy another refrigerator without a full inspection of how to clean it.

Review from Samsung US
Helpful?2907YEDMH21719853462420
reply from Samsung Care

Hi Pickleball4me, We value your feedback about your refrigerator. We appreciate your insight about the process and instructions, as this helps us enhance our appliance support resources. For information on handling and cleaning your refrigerator, we've included the guidance below: https://www.samsung.com/us/support/answer/ANS10006824/ We hope this information helps. Bryan Samsung Care

Sep 6, 2026
Reviewer name: BMc57
5 out of 5 stars
5 out of 5 stars review

Samsung Bottom Freezer Refrigerator

[This review was collected as part of a promotion.] We replaced our eighteen-year-old Samsung refrigerator/freezer with another Samsung, since the last one outlived its life expectancy. After just a few weeks, this new model has already exceeded expectations. In today’s tech-driven world, I love the added connectivity for cooling and ice-making features. It fits well in our existing space, and it’s easy to open both doors and the freezer drawer. So far, it has also maintained consistent temperatures when using Power Cool in both compartments at startup and then at day-to-day settings.

Review from Samsung US
Helpful?2907YEDMH21719853462420
Sep 12, 2026
Reviewer name: Mary S
4 out of 5 stars
4 out of 5 stars review

Great first impression

[This review was collected as part of a promotion.] Spacious fridge and freezer. Water and ice dispenser work great and accommodate tall water bottles well. Love the long drawer at the bottom of the fridge. Perfect for canned/bottled drinks. Much quieter than our previous refrigerator. Hoping for longevity!

Review from Samsung US
Helpful?2907YEDMH21719853462420
Sep 12, 2026
Reviewer name: LeatherNeck
4 out of 5 stars
4 out of 5 stars review

Great Features

[This review was collected as part of a promotion.] A stellar kitchen upgrade! This ice maker is a total game-changer. It churns out crystal-clear cubes at an impressive speed, so I never have to worry about running out during family dinners or hosting friends. The bin capacity is surprisingly spacious, and the dispensing mechanism is smooth without any annoying jamming or loud grinding noises. It fits seamlessly into the freezer setup, and the cubes are the perfect size—not too big, not too small. If you are tired of dealing with old, slow, or leaky ice trays, this is definitely worth every penny

Review from Samsung US
Helpful?2907YEDMH21719853462420
Aug 22, 2026
Reviewer name: Fays
5 out of 5 stars
5 out of 5 stars review

Wonderful purchase for any size family.

[This review was collected as part of a promotion.] Fridge was perfect for my needs. The energy guide gives a low kilowatt usage. Performance in cooling and the icemaker has been excellent. Consistency in the cooling throughout the unit is of top quality. Corrosion is not a problem. Very pleased with it.

Review from Samsung US
Helpful?2907YEDMH21719853462420