Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Samsung Bespoke AI 24 cu. ft. Counter Depth 3-Door French Door Refrigerator for
Samsung Bespoke AI 24 cu. ft. Counter Depth 3-Door French Door Refrigerator
4.8 out of 5 stars
stars
343 ratings343 reviews
  1. 5 stars80% (273)
  2. 4 stars18% (61)
  3. 3 stars1% (5)
  4. 2 stars1% (2)
  5. 1 star1% (2)

Member photos

  • +264 images
Sort by |
Showing 41-50 of 343 reviews
Jul 30, 2026
Reviewer name: NevadaGirl
5 out of 5 stars
5 out of 5 stars review

Our second Samsung fridge and we love it!

[This review was collected as part of a promotion.] Love this fridge, especially the door style and counter depth. Even better is the tall water dispenser that makes it easier to fill water bottles and the sphere ice cubes!! Only downside is the water dispenser is SLOW and that gets annoying fast. I wish the giant drawer inside was two smaller drawers because if it’s not full then stuff just rolls around in there. Despite these things, we’re overall very pleased with this fridge and purchase.

Review from Samsung US
Helpful?57X1P8SGZHCH19826973569
Aug 15, 2026
Reviewer name: DavidH
4 out of 5 stars
4 out of 5 stars review

Nice refrigerator, but...

Nice refrigerator with lots of space. The spherical ice is really nice. They melt slower than normal cubes ice so they don't water down your drink. However, the shelf positions seem really odd. I've tried different positions, but none are "just right".

Review from Samsung US
Helpful?57X1P8SGZHCH19826973569
Aug 16, 2026
Reviewer name: De cantada
3 out of 5 stars
3 out of 5 stars review

Great but needs improvements

[This review was collected as part of a promotion.] Icemaker works really well so is the cooling it is perfect however The shelving really could use some work. The shelves are not removable therefore cleaning make is very difficult. I had to take it apart to be able to clean the shelves anytime I want to disinfect or get into the nooks and crannies .

Review from Samsung US
Helpful?57X1P8SGZHCH19826973569
reply from Samsung

Hi De cantada, It's rewarding to learn that your refrigerator is performing well, and we're here to help with shelf maintenance. This link offers tips on how to remove and clean the shelves of your refrigerator: https://www.samsung.com/us/support/answer/ANS10006824/ We're glad to be part of your home. Jeffrey Samsung Care

Aug 17, 2026
Reviewer name: warren b
5 out of 5 stars
5 out of 5 stars review

Happy Buyer

We are very happy with our new refrigerator. It seems to keep food fresher, longer with very even cooling. Convenient shelf layouts and the large cube ice in the bottom drawer are a plus! It's easy to keep clean because of the finish. Doors seal very well to keep the cold in.

Review from Samsung US
Helpful?57X1P8SGZHCH19826973569
Aug 21, 2026
Reviewer name: Luv2fish
5 out of 5 stars
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] I recently purchased this appliance and I can honestly tell you that it is a very nice refrigerator. I especially like the spacious shelves in the upper portion of the appliance. The drawers are deep and spacious as well. I didn’t realize that this refrigerator has two ice makers, but the bottom ice maker makes cute little sphere shaped balls which are fun. The trays in the right side door are deep and hold several bottles. The left door has limited trays depth due to ice maker. The freezer is very spacious too. Overall I gave this refrigerator a 5 star rating because it is spacious and meets the needs of my family.

Review from Samsung US
Helpful?57X1P8SGZHCH19826973569
Aug 4, 2026
Reviewer name: Lea1234554
5 out of 5 stars
5 out of 5 stars review

Great beverage center

[This review was collected as part of a promotion.] I really like the bespoke refrigerator it fits large bottles of milk and orange juice and I love the beverage center I use that very often it uses every Inch available For storage I like that it is easy to clean It makes large and small ice I really like that It is easy to clean the stainless steel outside and I have it hooked up to my phone so I can change the temperature in the fridge

Review from Samsung US
Helpful?57X1P8SGZHCH19826973569
Jul 30, 2026
Reviewer name: CKHart
1 out of 5 stars
1 out of 5 stars review

Cleaning=Breaking Crisper Drawers

In order to clean the overlapping portions of the crisper drawers where all the little bits get into, the client is required to gently and slowly with flat head screw drivers/tiny wedges to pry apart the cheap plastic pieces. The plastic is so poor that little chips will occur at best or at worse full cracks and breaks. This was clearly not thought out nor considered for consecutive designs as it occurs in numerous models. Just get a classic, freezer-on-top refrigerator without water/ice is what the professionals recommend. Do not bother with samsung kitchen appliances. Every home owner I know has regretted them instantly. I avoid giving low reviews as I'm sure they're well aware of this flaw as it makes them money. Not in our case. Once this refrigerator goes, so will another samsung appliance out of our home happily. Get it together, you're too obvious with the faulty gear in hopes that people buy more of the accessories, shame. P.S. There's constant problems with the ice maker and skip their water filter. It truly does nothing besides masking the tastes (look into a fridge filter that *Clearly Filters PFAS, fluoride, chlorine, etc.)

Review from Samsung US
Helpful?57X1P8SGZHCH19826973569
reply from Samsung

We appreciate the time you took to share your experience with the functionality and design of your fridge, CKHart, and would like to offer some helpful information. To improve ice maker performance, we've provided a step-by-step guide on testing and resetting the ice maker, along with important recommendations: https://www.samsung.com/us/support/troubleshooting/TSG01207806/ Thank you for being a part of the Samsung community. Jeffrey Samsung Care

Aug 14, 2026
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Nice

[This review was collected as part of a promotion.] Nice big fridge. My Thing I like the best is that it can sit flush with my cabinets. The thing I like the least is the colour is not a solid black. It’s Almost like a very dark gray. Overall It looks great, we are really happy with it

Review from Samsung US
Helpful?57X1P8SGZHCH19826973569
Sep 13, 2026
Reviewer name: Nene
5 out of 5 stars
5 out of 5 stars review

The entire unit is great

[This review was collected as part of a promotion.] The whole unit is a great product no complaints. Would recommend to family and friends. Lots of space and great water and ice dispensing

Review from Samsung US
Helpful?57X1P8SGZHCH19826973569
Sep 16, 2026
Reviewer name: Rollinon
4 out of 5 stars
4 out of 5 stars review

Good so far!

[This review was collected as part of a promotion.] Just received it yesterday, so far so good! Looks good and was easy setup. Not sure about the doors, you have to push hard for them to shut.

Review from Samsung US
Helpful?57X1P8SGZHCH19826973569