Thank you for sharing your feedback about the grind presets on your Supreme Grind® Automatic Burr Mill. Inconsistent preset amounts can sometimes occur if the burrs or grind chute have buildup, so performing a full burr cleaning and ensuring the hopper is seated correctly may help improve dose accuracy. Our Consumer Assistance Center can also guide you through manual grind‑time adjustments or additional troubleshooting at 1‑800‑726‑0190. Thank you for your feedback, as it helps with future products.

Thank you for sharing your experience with the Supreme Grind® Automatic Burr Mill, and we’re sorry to hear about the inconsistent grinding performance you’ve encountered. Slow or intermittent grinding can sometimes be caused by oily beans, burrs needing cleaning, or the hopper and grind chamber not being fully seated, so we recommend cleaning the burrs thoroughly and using dry, non‑oily beans to help improve operation. Please contact our Consumer Assistance Center at 1‑800‑726‑0190 and reference ticket #[8900625199 so we can assist further and review available options. Thank you for your feedback—it's truly appreciated and helps inform improvements on future models.

Thank you for sharing your feedback on the Supreme Grind® Automatic Burr Mill, and we’re sorry to hear about the issues you experienced. To improve performance, we recommend ensuring the hopper is not overfilled, lightly tapping the unit during grinding to help bean flow, and wiping the grounds container with a slightly damp cloth to help reduce static buildup. Our Consumer Assistance Center can also provide usage tips or discuss available options at 1-800-726-0190—please reference Ticket #8900632043 when you call. Thank you for taking the time to share your experience; your feedback helps us improve future models.

Thank you for sharing your experience—we’re sorry to hear this grinder has been frustrating to use. Grind volume and excess static can sometimes be improved by adjusting the grind setting, lightly tapping the cup before opening, or ensuring the lid is fully seated. Our Consumer Assistance Center would be glad to help troubleshoot and explore options with you at 1-800-726-0190. Please reference Ticket #8900517443

We’re sorry to hear about your experience with the Supreme Grind® Automatic Burr Mill and understand how frustrating interruptions during grinding can be. In some cases, this may occur if the hopper is overfilled, oily beans are used, or grounds accumulate in the chute—cleaning the burrs regularly and adding beans gradually may help improve performance. Please contact our Consumer Assistance Center at 1‑800‑726‑0190 and reference Ticket #8900627683 so our team can assist you further. Thank you for your feedback, as it helps us identify opportunities for improvement in future models.

Thank you for sharing your feedback about your Supreme Grind Automatic Burr Mill. A high‑pitched whine with no grinding may indicate a jammed burr or beans stuck in the chute, and removing the hopper to clear the burrs and brushing out the chute often resolves this issue. Our Consumer Assistance Center can walk you through these steps or explore additional solutions at 1‑800‑726‑0190. Ticket #8900572313. Thank you for your feedback, as it helps with future products.