We’re sorry to hear your grinder is not performing as expected and understand how frustrating this experience must be. For proper operation, we recommend ensuring the bean hopper is fully seated and locked into place, the grind selector is set correctly, and the unit is assembled according to the instruction manual so beans can properly feed into the burrs. Please contact our Consumer Assistance Center at 1-800-726-0190 and reference ticket #8900999618 so we can assist with troubleshooting or explore a resolution. Thank you for sharing your experience, as it helps us improve future models.

Thank you for sharing your experience with the Supreme Grind® Automatic Burr Mill, and we’re sorry to hear you ultimately returned your unit. This model is designed primarily for drip and pour‑over brewing; adjusting the grind setting while the unit is running and confirming the hopper is fully locked can help maximize fineness. In the future, we encourage you to contact our Consumer Assistance Center at 1‑800‑726‑0190 for troubleshooting and guidance on next steps. Thank you for your feedback, as it helps us improve future models and better guide customers to the right product for their needs.

We’re sorry to hear the grind consistency hasn’t met your expectations, as the Supreme Grind® Burr Mill is designed to deliver a range of grind sizes. For a coarser result, we recommend ensuring the grind selector is firmly set to the desired setting, avoiding overfilling the hopper, and periodically cleaning the burrs, as buildup can impact particle size. If you’d like additional assistance, please contact our Consumer Assistance Center at 1-800-726-0190 and reference Ticket #8901017128 so we can help optimize performance. We appreciate you sharing your feedback, as it helps us continue enhancing future models—thank you for taking the time to let us know.

Thank you for sharing your detailed feedback on the Supreme Grind Automatic Burr Mill—we’re glad to hear you value the hopper capacity and design, though we’re sorry to learn about your experience with grounds mess during transfer. To help minimize spillage, some users find it helpful to tap the grounds container gently before removal and pour slowly while holding it closer to the filter or over a sink, as burr grinders can retain fine grounds along the edges. If you’d like to discuss your experience further our Consumer Assistance Center is available at 1‑800‑726‑0190—please reference Ticket #8900644305. Thank you for your feedback, as it helps us make improvements to future models.

Thank you for sharing your feedback on the Cuisinart Supreme Grind™ Burr Coffee Grinder—we’re sorry to hear it did not meet your expectations, though we’re glad you were able to return it hassle-free. To help reduce static and improve consistency, we recommend ensuring the grounds container is properly seated, lightly tapping it before removal, and cleaning the burrs regularly to prevent buildup that can affect grind performance. In the future, we encourage you to contact us prior to returning a product, as we may be able to assist with troubleshooting or explore alternative options better suited to your needs. Thank you again—your feedback helps guide improvements for future models.

Thank you for sharing your experience with the Supreme Grind® Automatic Burr Mill—we’re sorry to hear it did not meet your expectations, particularly with the static and bean feed issues. While we are disappointed it didn’t work out, we’re glad to hear you were able to complete your return without difficulty. Your feedback regarding performance and usability is very important and helps us continue improving our products. Thank you again—your feedback helps guide improvements for future models.

We’re sorry to hear about your experience with the grinder and appreciate you taking the time to share your feedback. For more consistent results, we recommend ensuring the grind chamber is properly aligned and secured, using dry beans, and cleaning the burrs regularly to help reduce buildup that can affect performance and create excess mess. Our Consumer Assistance Center would be happy to assist further at 1-800-726-0190, and please reference ticket #8901017390 so we can help troubleshoot with you. Thank you for your input—it’s valuable in helping us refine future models and improve the overall user experience.

We’re sorry to hear the grinder did not meet your expectations and understand your concerns with performance and mess during use. For improved results, we recommend ensuring beans are dry, the grind chamber is not overfilled, and periodically cleaning the chute and burrs to help reduce buildup and sticking. If you’d like assistance with troubleshooting or exploring other options, please contact our Consumer Assistance Center at 1-800-726-0190 and reference ticket #8901009066 so we can help further. Thank you for sharing your feedback, as it helps us improve future models and offerings.