Thank you for sharing your feedback on the Supreme Grind® Automatic Burr Mill. We're sorry to hear you've experienced coffee grounds spilling during use, as that is not the experience we want for our consumers; ensuring the grind chamber is fully seated and removing it slowly after grinding may help minimize grounds escaping. For additional troubleshooting and assistance, please contact our Consumer Assistance Center at 1-800-726-0190 and reference Ticket #8901032804. We appreciate your comments, as they help us identify opportunities to improve future models and enhance the overall consumer experience—thank you for choosing Cuisinart.

We're sorry to hear the Cuisinart Supreme Grind Burr Coffee Grinder did not meet your expectations. Beans can occasionally bridge or become lodged in the hopper, particularly with oily beans, so gently stirring the beans during use, avoiding overly oily varieties, and cleaning the burrs and chute regularly may help improve grinding performance. If the issue continues, please contact our Consumer Assistance Center at 1-800-726-0190. Thank you for sharing your feedback—your experience helps us identify opportunities to improve our products and better serve our consumers.

Thank you for your feedback. For inconsistent grinding, we recommend ensuring the grinder is properly seated and that beans are of the correct size and dryness. If the issue continues, our Consumer Assistance team can provide troubleshooting or replacement options at 1-800-726-0190. We appreciate you sharing your experience.

We’re sorry to hear about the issues with your units. Please note that this product is covered by an 18-month warranty, and our Consumer Service team can review repair or replacement options for you. You can reach them directly at 1-800-726-0190 for assistance.