Hi Elise, Thanks for sharing your experience with us. We’re glad to hear you found the BlendBOSS cute, but we’re sorry to hear you noticed an unusual smell while mixing. That’s not the experience we want for you. We’d love to take a closer look and help make this right for you. Please reach out to us here: https://support.sharkninja.com/contact-us Sincerely, Ninja Kitchen

Hi there, Thank you for taking the time to leave a review. We hear your concerns regarding the Ninja BlendBOSS and the materials used. We want to assure you that our products are designed with durability in mind and built to last, but we completely understand your preference for a version made with different materials. Your feedback is valuable, and we’ll be sure to share it with the appropriate internal teams for consideration. If there’s anything more we can do to improve your experience or if you’d like to share additional thoughts, we’d love to hear from you. Please feel free to reach out to our Customer Care team here: https://support.sharkninja.com/contact-us Kind regards, Ninja Kitchen.