We're so glad to hear that your new toaster is working well! Thank you so much for choosing GE Appliances for your home. We're pretty fond of this unit as well. You can enjoy a variety of toast options thanks to multiple shade adjustability that delivers 7 shades of doneness from lightest to darkest, satisfying everyone's preferences!

Hello - Thank you for taking some time to share your thoughts on this toaster. We're always happy to receive feedback on our appliances, especially our smaller appliances. We are going to be forwarding the information you've shared directly with our product team. This way we can focus on making improvement for our models going forward. We're always trying to craft the best appliances we can and your feedback helps the most with this. Let us know if you have any questions, we're always happy to help. - Jonathon@GEA