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Customer reviews for Ello Benni Kids Bento Lunch Box with Carry Handle & Ice Pack for
Ello Benni Kids Bento Lunch Box with Carry Handle & Ice Pack
3.7 out of 5 stars
stars
120 ratings92 reviews
  1. 5 stars47% (56)
  2. 4 stars17% (20)
  3. 3 stars13% (15)
  4. 2 stars13% (15)
  5. 1 star12% (14)

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Showing 11-20 of 92 reviews
Sep 10, 2026
Reviewer name: Ashley F.
3 out of 5 stars
3 out of 5 stars review

Ello lunch box

[This review was collected as part of a promotion.] Cute lunch box. The container to keep things hot, vacuum sealed shut, none of the teachers could get it open. Took about a day to get opened myself. Wish it was designed with some sort of release, so the pressure could escape.

Review from Leapfrog Brands
Helpful?4RUP33G06G6R19660602761
Sep 4, 2026
Reviewer name: Valeria P.
3 out of 5 stars
3 out of 5 stars review

Love the product but DIDNT LIKE the thermos

[This review was collected as part of a promotion.] My kindergartener cannot open the thermos. I got the thermos hot, and poured in his soup. My husband couldn't even get the thermos open! It seals itself with the heat. If thats a feature, then they need to have a feature to release pressure. I bought the product because it had a thermos and my son doesnt like cold food.

Review from Leapfrog Brands
Helpful?4RUP33G06G6R19660602761
Sep 11, 2026
Reviewer name: Valeria V.
4 out of 5 stars
4 out of 5 stars review

Awesome!

[This review was collected as part of a promotion.] I love the size of the insulated food jar. My only complaints would be that it's a little bit hard to open/close for my little 4 year old. And if the food jar is not closed all the way the entire box won't close. I will just send this box inside a slightly larger lunch bag so that my kid doesn't have to worry about closing it all the way. Otherwise, it's great! Fits a lot & stays cold/hot

Review from Leapfrog Brands
Helpful?4RUP33G06G6R19660602761
Aug 19, 2026
Reviewer name: TESLA
2 out of 5 stars
2 out of 5 stars review

its cute container and i love the ice pack can go in the top... but its wayyy too difficult for my 5 year old to open. It often gets stuck and is sometimes to hard for me to get the seal to break... he didnt eat lunch today because he was scared to ask for help and couldnt get the seal un done... he wont be using this container anymore. i had high hopes for it but its a miss!

Helpful?4RUP33G06G6R19660602761
reply from Ello Customer Support

Hi Telsa, Thank you for sharing your feedback with us. We're sorry to hear the lid on your Benni Box Food Jar isn’t opening. Please try the following methods: Leave the container upside down in the freezer for 2–3 minutes. Submerge the lid in hot (not boiling) water for 1–2 minutes. Use a hair dryer or heat gun on low heat for 1–2 minutes to evenly warm the lid without overheating These steps may help make the lid easier to open. If you need further assistance please send us an email at support@elloproducts.com

Aug 20, 2026
Reviewer name: Briana
2 out of 5 stars
2 out of 5 stars review

Better for bigger kids

It's hard for my kindergartener and myself to open and close this after it's been in the fridge. It creates a seal and you have to yank off the inner container from the top lid. She's also a little too small to be able to close it by herself. It's also too big for the simple modern lunch boxes because you can't fit a drink with it.

Review from Leapfrog Brands
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Aug 20, 2026
Reviewer name: Judy B.
3 out of 5 stars
3 out of 5 stars review

Not good for toddlers but good for older kids

[This review was collected as part of a promotion.] I bought 2 lunchboxes for my 4 and 9 year olds. My 4 your old could open the thermo by herself so I had to return it. I kept Pt the other one for my 9 year old and he likes it. His food doesn't stay hot by the time he gets to lunch but he doesn't really mind.

Review from Leapfrog Brands
Helpful?4RUP33G06G6R19660602761
Sep 14, 2026
Reviewer name: anonymous
3 out of 5 stars
3 out of 5 stars review

Not the best lunch box

Out of the box it took me about 5 minutes to just get the inside insert off of the top piece. It was like suctioned into it. Then the top sorta takes the insert with it when you try and open it. There's honestly too many pieces for one lunch box. My son also said it didn't really keep his lunch cold. I did wash the inserts and closing them now inside the box seems a lot harder.

Helpful?4RUP33G06G6R19660602761
reply from Ello Customer Support

Hi, We're sorry to hear about your experience with the Benni Kids Bento Lunch. We would be happy to help resolve this for you. Please send us an email at support@elloproducts.com

Aug 29, 2026
Reviewer name: Ashley J.
3 out of 5 stars
3 out of 5 stars review

Still unsure

[This review was collected as part of a promotion.] I loved the look, functionality, and price point of this lunchbox. However, the warming canister is difficult for my 5 y/o (and even myself) to properly secure, so I fear I'll have a big mess to clean up each day. Also, all original packaging is required for returns, which I no longer have, so I can't return the item, despite it being brand new, never used (or even washed yet).

Review from Leapfrog Brands
Helpful?4RUP33G06G6R19660602761
Sep 7, 2026
Reviewer name: Kelsey N.
5 out of 5 stars
5 out of 5 stars review

Solid lunch box for kindergartner

[This review was collected as part of a promotion.] There are a lot of lunchboxes out there and for us, this one checks most of the boxes. I like that there's a section large enough for a sandwich, that it has an ice pack and that the inside is dishwasher safe. It's also easy to open. The only negative is that the icepack is pretty thin and so doesnt last that long. Kinda wish it had more charms too or no charms. The taco, soccer ball and video game controller feel kind of limiting lol. Still works well enough though that I'll be buying another.

Review from Leapfrog Brands
Helpful?4RUP33G06G6R19660602761
Sep 12, 2026
Reviewer name: Evan D.
5 out of 5 stars
5 out of 5 stars review

Great product

[This review was collected as part of a promotion.] We love Ello products, the pop and fill water bottle is perfect for my kids because they can refill their cups by themselves. The bento box holds a lot of food inside and the handle is a perfect touch. I would love to review other products and share more of your company for others.

Review from Leapfrog Brands
Helpful?4RUP33G06G6R19660602761