I love the very well instalation. However, it is heavy and bulky for my five year old. I love that I could remove the tray to wash it. It is very well made. Currently, I made accommodations by removing the top part that has the ice pack. He can open it easily by himself, which is a bonus. This is his 3rd bengo because he has difficulties opening the other two.

[This review was collected as part of a promotion.] Our daughter absolutely loves her personalized Bento box and the ability to add her own style to it! The vibrant colors makes her eager to eat and find what's inside. I love the hot/cold feature of the box with the insulated container and its ability to be removed. The included ice pack is an absolute bonus!

[This review was collected as part of a promotion.] I love the size of the insulated food jar. My only complaints would be that it's a little bit hard to open/close for my little 4 year old. And if the food jar is not closed all the way the entire box won't close. I will just send this box inside a slightly larger lunch bag so that my kid doesn't have to worry about closing it all the way. Otherwise, it's great! Fits a lot & stays cold/hot

[This review was collected as part of a promotion.] The steel canister is difficult to open. The snap on the lunchbox itself is not easy for a child to open and close. My child had his lunch spill out due to not being snapped properly. Needs redesign/remanufcturing in both fronts.

[This review was collected as part of a promotion.] I love the half ice and warm concept of the lunch box. However, the food jar is to wide for my five year olds hands to grip the bottom half and twist the top. If it was a little less wide or possible a bit taller to give her more grip space for her little hands it would have been a PERFECT lunchbox and I mean PERFECT.

[This review was collected as part of a promotion.] Cute lunch box. The container to keep things hot, vacuum sealed shut, none of the teachers could get it open. Took about a day to get opened myself. Wish it was designed with some sort of release, so the pressure could escape.

we are long time Ello lovers- and were excited for these lunchboxes because they seem so functional. I specifically got them for the thermos option. Now twice when we have sent warm food to school with my daughter ( she and her teachers) are unable to open the thermos. When she gets home I try, and its hard-- it's not until I run it under warm water that it will open with a lot of work. Feel like these are kind of a waster for us now seeing as we have to purchase new Thermos for both our kids!

Liner gets stuck to the top constantly. I can’t use for school lunches as it’s really hard to use and since the liner sticks, lunch has spilled everywhere. Not worth it which stinks because we were excited to be able to decorate with croc charms as my kiddo wanted.

This was a last-minute purchase because the lunchbox that I ordered for my 1st grader was delayed in shipping. This lunchbox was a bad buy even on sale for $9. The compartments are too narrow and small. Anything with more height than a basic ham and cheese sandwich will get squished by the lid. The lid and ice pack storage area takes up major space at over 1/2 inch. Condensation from the ice pack makes sandwich, crackers, chips, etc soggy. The smaller compartments can’t hold even two ounces of apples slices and only 11 cheeseballs can fit in a single layer in the smaller compartment. If you try to stack them, they will get squished and if you use the ice pack, they will get soggy. If this were labeled as a toddler snack pack and came without the ice pack I wouldn’t be mad at it, but as is I couldn’t get this thing in the trash fast enough.

[This review was collected as part of a promotion.] The cooler part! My fave! No more packing multiple bags for lunch. Love the customization in the charms. Also, big bonus everything is dishwasher safe. Only reason it isn't a 5 star review is because I want to be able to buy their insulated food jar separately.