Customer reviews for Samsung Galaxy Buds4 Pro Black forMember photos









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Honestly kind of meh
[This review was collected as part of a promotion.] Don't get me wrong these headphones sound great. The active noise canceling is on point too. Transparency mode is also great. I use these buds everyday at work and rely on them to do my job efficiently. My biggest concerns are that sometimes I have to say hey google multiple times for the headphones to register ( sometimes practically yelling HEY GOOGLE!) The button on the stem to play, pause etc, is positioned in such a way that it quite frequently does not register when I squeeze the button, or it registers as me swiping and turns down my volume. A bug that ive had for a couple months will not let me switch between ANC and transparency mode by holding the button down while connected to my phone. The headphones just make 2 short beeps and don't switch. But when my headphones are connected to my laptop they will switch between modes. Everything else about them is great.
Good day Cbass13, Thank you for sharing your experience with the Galaxy Buds4 Pro. These earbuds offer a sleek design, a convenient charging case, and features designed for an immersive audio experience, including active noise cancellation. They are intended to enhance your listening experience during workouts, calls, music, and everyday use across Galaxy devices. If your earbuds are not responding to touchpad commands, there could be a few reasons. The touchpads may be accidentally locked, or you might not be wearing the earbuds correctly. To resolve this issue, unlock the touchpads in the Settings app, ensure you are wearing the earbuds properly, and check for any software updates. If the problem persists after trying these steps, you will need to request service. You can call us at 1-800-SAMSUNG or let us know through the Samsung Members app, where you can receive real-time assistance and open a trackable service ticket. We appreciate your feedback on the design and case quality, as well as your comments on fit, volume level, and external noise during gym use. Ear fit significantly affects the overall listening experience, so your input is valuable. Thank you for choosing Samsung. Samsung earbuds don't recognize my touch https://www.samsung.com/us/support/troubleshoot/TSG10007375/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Excellent Device
[This review was collected as part of a promotion.] Samsung continues to strive for excellence while it improves and enhances every feature of the Galaxy Buds. The quality is close, if not above, the Bose ear Buds. If they continue to implement their qualities in sound and quietness of the earbuds, they will exceed even Bose. Even the earbud translation feature is great!
Revolutionary Sound Powered by Galaxy AI
[This review was collected as part of a promotion.] The Galaxy Buds4 Pro represents a massive leap forward in wireless audio. The new "blade" design is not only sleek and modern but provides a remarkably secure and comfortable fit that remains stable through long workdays and high-energy activity. ​The sound quality is truly elite. With 24-bit Hi-Fi audio and an upgraded two-way speaker system, the frequency range is expansive. The bass is deep and rich thanks to the wider woofer, while the dedicated tweeter ensures that high-end details remain crisp and clear. ​The standout feature of this device is the seamless integration of Galaxy AI. The Adaptive ANC 2.0 is particularly impressive; it uses artificial intelligence to analyze your surrounding environment in real-time, automatically adjusting noise cancellation levels so you stay immersed in your audio whether you are in a quiet office or a loud commuting environment. ​The Voice Detect feature is another essential AI addition. It intelligently recognizes when you start speaking and automatically switches from Active Noise Cancellation to Ambient mode, allowing for natural conversations without ever needing to touch the earbuds. Furthermore, the Head Gestures feature, allowing you to nod to answer a call or shake your head to reject one, is incredibly convenient for hands-free multitasking. ​For travel and professional use, the Interpreter feature with Galaxy AI is a game changer, providing real-time translations directly into your ears. Whether I am streaming music
Excellent sound quality, as they fall out of ears.
[This review was collected as part of a promotion.] I've been using galaxy buds live for years because they're the only ones that stay in my ears. Every time a new set of buds comes out I buy them in excitement, hoping that they won't fall out. They always fall out. The sound quality is excellent. The noise cancelation is fantastic. The touch controls are annoying and less intuitive than other versions, but it's all irrelevant since they're always on the floor instead of in my ears. Like every other pair, I gave them to my big eared kids. They work fine for them. As for me, I'll keep repairing my broken down six year old earbuds and hoping for a replacement.
Hello there AngryFace, Thank you for taking the time to share your experience with Galaxy audio products. The Galaxy Buds4 Pro offer excellent sound quality, powerful noise cancelation, and convenient touch controls for everyday listening. It's great to hear that you’re impressed with both the audio and noise cancellation. A secure fit is essential, especially if you've previously used earbuds like the Galaxy Buds Live that worked well for you. It can be frustrating when earbuds frequently fall out, as this can overshadow the overall experience. The Buds4 Pro model addresses this issue and comes with various sizes of ear tips. If you have the Buds4 Pro, the first step is to ensure you are using the right size of ear tips for your ears. They should fit snugly to prevent any gaps between your ear and the ear tip, which helps avoid sound leaks and ensures optimal audio quality. If you need instructions for changing the tips, please refer to our guide for the Buds4 Pro tips. Now, whether you have the Galaxy Buds4 or Buds4 Pro, follow these steps for proper insertion: 1. Look at the lower, inside-facing part of the earbuds. Between the two metallic dots, which are the charging contacts, you’ll see an "L" or an "R" indicating whether it's for the left or right earbud. 2. Insert the right (R) bud into your right ear with the "R" facing you. 3. Insert the left (L) bud into your left ear with the "L" facing you. 4. Angle the earbuds slightly so that the microphone on the bottom points towards your mouth instead of straight down. 5. Adjust the earbuds by rotating them forward and backward until the fit feels comfortable. Additionally, you can run an earbud fit test to ensure you have the proper fit. For more information, please check out the online article linked below. We value your feedback regarding ear fit and more intuitive controls. Thank you for sharing your experience with Samsung! How to wear the Samsung Galaxy Buds4 or Buds4 Pro https://www.samsung.com/us/support/answer/ANS10007667/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Wonderful sound, work great with my s26
[This review was collected as part of a promotion.] They have great sound quality and fit very comfortably in my ears. I love the Galaxy AI feature that can remove the background sound from videos on streaming services. They instantly connect and switch between my s26 and my samsung tablet. My only complaint is that the ear bud tips are hard to remove and tear easily. I had to source new ones to replace my damaged ones and i dont like them as much as the originals.
Hey there Brewnerd, Thank you for sharing your experience with the Galaxy Buds4 Pro. Their clear sound, comfortable fit, and seamless switching between Galaxy devices make them excellent companions for everyday listening. I'm glad to hear that you enjoy the Galaxy AI audio features. However, it's important to note that the ear tips can be difficult to remove and are prone to tearing. Thank you for choosing Samsung! -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
This is amazing
[This review was collected as part of a promotion.] The Samsung Galaxy Buds have been amazing so far. The sound quality is clear with deep bass, and the noise cancellation works really well in crowded places. They're super comfortable to wear for long hours and the battery life is impressive. Pairing with my phone was quick and seamless, and the touch controls are very convenient. Overall, they offer a premium experience and are definitely worth it for music lovers and everyday use.
Great Value, Crystal Clear sound quality
[This review was collected as part of a promotion.] Works great with Galaxy Ai, high quality crystal clear sound for calls and media. Adaptive Noise control works seamlessly. Blocks out noise when you want and allows noise in when it's necessary. Highly recommended.
Pure Awesome
[This review was collected as part of a promotion.] I'm totally loving these earbuds. The sound quality is amazing right out of the box, but the Galaxy AI features really take them to the next level by constantly adjusting the equalizer and adaptive noise cancellation to perfectly match how they fit in my ears and what's going on around me. It makes everything sound perfectly balanced and immersive whether I'm listening to music or hopping on a call. They're comfy enough to wear all day, the touch controls are super responsive, and the smart features make them feel like the perfect upgrade.
Buds 4 pro
[This review was collected as part of a promotion.] Recently upgraded from my original Samsung Buds to the Buds 4 Pro. Sound quality is like going from a transistor radio to a quadraphonic audio system. The Galaxy AI integration which screens for voice and siren detection ups the ante for ease of use. I particularly like the setup feature which sets the buds to my actual hearing capabilities by running a test not just using generic age logarithms. Active noise cancelling give you silence ! Battery life is so far amazing. I would recommend these buds to anyone looking for new buds.
The Best Earbuds I've Ever Owned
[This review was collected as part of a promotion.] The first thing I noticed was the incredible sound quality. The audio is rich, detailed, and immersive, with deep bass, crystal-clear vocals, and excellent instrument separation. Whether I'm listening to music, watching movies, or taking calls, everything sounds premium. The Buds4 Pro feature a new two-way speaker system with a wider woofer and dedicated tweeter, delivering an even more powerful and balanced sound experience. Another feature I absolutely love is the enhanced Active Noise Cancellation. It helps block out distractions and allows me to focus on what I'm listening to, whether I'm at work, traveling, or simply relaxing. The adaptive technology intelligently adjusts to my environment, creating a more comfortable listening experience One of the most impressive innovations is the integration of Galaxy AI. Galaxy AI makes everyday interactions smarter and more convenient, helping deliver clearer calls, intelligent controls, and a more personalized experience. It feels like Samsung has created earbuds that truly understand how people use technology in real life



