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Customer reviews for Samsung Galaxy Buds4 Pro Black for
Samsung Galaxy Buds4 Pro Black
4.8 out of 5 stars
stars
2,335 ratings2,334 reviews
  1. 5 stars85% (1,986)
  2. 4 stars10% (239)
  3. 3 stars2% (43)
  4. 2 stars1% (34)
  5. 1 star1% (33)

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Showing 221-230 of 2,334 reviews
Jul 16, 2026
Reviewer name: Beatlessjg
1 out of 5 stars
1 out of 5 stars review

Still doesnt charge both headphones consistently.

Such a disappointment. Just like the previous gen this one is also plagued with randomly not charging one of the ear buds. Originally i thought they fixed the issue with the redesign. But they just slightly improved it. Bummer two generations of buyers remorse because they didnt fix the original issue. Its extremely frustrating when you pull your headphone case from the charger and dont realize until you are already at the gym that one of the headphones is dead or dying because it never charged. And sometimes I try to readjust the headphone how its resting or try firmly pressing it into the charging spot and it can be incredibly difficult to get it to charge.

Review from Samsung US
Helpful?4JJ6OSCJFA8K19647301236
reply from R&R

Howdy Beatlessjg, Thank you for sharing your experience with the Galaxy Buds4 Pro. These earbuds offer immersive sound, intelligent noise control, and a redesigned fit for everyday listening. We understand how disappointing it can be to arrive at the gym only to find that one earbud did not charge as expected. The case for the Galaxy Buds4 Pro has a magnetic grip that draws your earbuds in. However, it is important to ensure they are placed securely and that there is no interference with the charging connection. You can also check your phone's settings to verify that your earbuds are charging properly. If you notice that your earbuds are not charging at all, please reach out to our Samsung Support Team for further assistance with troubleshooting steps or warranty options. Your detailed feedback about the charging connection and case placement will help Samsung improve the Buds experience. Thank you for being part of the Samsung community. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Jun 1, 2026
Reviewer name: Squidneykidney
4 out of 5 stars
4 out of 5 stars review

Buds4 pro has much improved noise cancellation

[This review was collected as part of a promotion.] Have used the buds 2 pro, buds 3 pro, and now the buds 4 pro. Noise cancelation is much improved over the 3 pros and the shorter stems make ot less likely for them to be knocked out. Included silicone tips also pretty comfortable. However, the volume controls being on the front of the stem rather than the back is a downgrade from the 3s. It's a much less natural movement to swipe the front with index finger rather than the back with thumb. The buds 4 pro with swipe gesture on the back (like the 3s) would have been perfect.

Review from Samsung US
Helpful?4JJ6OSCJFA8K19647301236
Sep 7, 2026
Reviewer name: Bigred407
5 out of 5 stars
5 out of 5 stars review

Buds 4 pro

[This review was collected as part of a promotion.] I love the noice cancelation helps have a good battery duration good quality material looks good is amazing with my Samsung ultra 24 algo work great with different devices I used i chose the buds 4 pro due its reputation and recommendations comparing from other devices (competition) lol the buds are superior love them

Review from Samsung US
Helpful?4JJ6OSCJFA8K19647301236
Aug 30, 2026
Reviewer name: NBGalaxy
5 out of 5 stars
5 out of 5 stars review

Hello Galaxy Buds Pro 4

[This review was collected as part of a promotion.] After having Air pods for a number of years, this switch was long overdue. I chose Galaxy Buds Pro 4 because it just made sense since I've only only owned Samsung phones for the past 15 years. The comfort on my ears and clarity of sound is impressive. It's so east to sync and pair with my other Android devices. I love the rose pink color and bought a cool case for them as well.

Review from Samsung US
Helpful?4JJ6OSCJFA8K19647301236
Sep 15, 2026
Reviewer name: Khangeenah
4 out of 5 stars
4 out of 5 stars review

Comfortable but case feels lower quality

Compared to the Buds3 Pro, these buds fit very nicely. I had to adjust the Buds3 quite often and changing ear tips did not help. These have a slightly noticeable upgrade in the audio and ANC. Unfortunately, the case for the buds feel cheap. The clear top of the case scratched immediately, and I only wiped it with a microfiber cloth... The hinge also feels a bit flimsy. I wish Samsung would use better materials.

Review from Samsung US
Helpful?4JJ6OSCJFA8K19647301236
May 29, 2026
Reviewer name: Evem
3 out of 5 stars
3 out of 5 stars review

Ok

The earbuds are ok. However, there have been multiple instances where the case is charged but it won't charge the earbuds inside. I have to manually take the earbuds out and place them back in for them to register and finally start charging. A bit frustrating when they're supposed to charge automatically inside. Aside from that they're ok. They're not much different from the previous gen.

Review from Samsung US
Helpful?4JJ6OSCJFA8K19647301236
reply from R&R

Hello Evem, Thank you for taking the time to review the Galaxy Buds4 Pro. These earbuds offer a premium audio experience and intelligent features designed to enhance your listening enjoyment throughout the day. We understand the importance of reliability for everyday use, and we appreciate you sharing your experience with the charging performance. To ensure optimal charging, please make sure that your earbuds are properly placed in the charging case. If you find that they are not charging while the case is fully charged, check that the charging contacts inside the case and on the earbuds are clean and free of debris. Over time, dust, wax, or other materials can accumulate on the contacts and hinder charging. Also, confirm that the earbuds are seated correctly inside the case; if they are not fully in their designated spots, the charging contacts may not connect properly. If you continue to experience concerns, please reach out to our Samsung Support Team for further assistance. Thank you for being a valued Samsung customer. Samsung earbuds do not turn on or charge https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages  

Sep 7, 2026
Reviewer name: RAVENo700
5 out of 5 stars
5 out of 5 stars review

Master Blasting!!!

[This review was collected as part of a promotion.] This is the 3rd set of Buds I have purchased and hands down by far, these Buds Pro 4 are the BEST I'VE EVER OWNED! In my car I have a Bose System. These Buds are 'right on par' with my Bose! I also have wired Beats headphones, I can clearly hear the highs, lows and mids! Samsung you absolutely got it right this time! Thank you so much!!!

Review from Samsung US
Helpful?4JJ6OSCJFA8K19647301236
Sep 7, 2026
Reviewer name: StarFilledSky
5 out of 5 stars
5 out of 5 stars review

Great sound quality

[This review was collected as part of a promotion.] I chose the Galaxy Buds pro 4 when I lost my Galaxy Buds 3, and I'm so glad I did. They're worlds better than their predecessor-- sound quality is excellent, battery life is over twice as long and the noise canceling is excellent.

Review from Samsung US
Helpful?4JJ6OSCJFA8K19647301236
Sep 7, 2026
Reviewer name: DailyUser20
5 out of 5 stars
5 out of 5 stars review

Daily companion with amazing sound

[This review was collected as part of a promotion.] ​I use my Samsung Galaxy Buds every single day for listening to music while studying, workouts, and commuting. The sound quality and noise cancellation are top-tier. I chose these earbuds because of their seamless integration with my Samsung devices and incredible battery life. They make my daily routine so much easier!

Review from Samsung US
Helpful?4JJ6OSCJFA8K19647301236
Sep 7, 2026
Reviewer name: SheWatt
5 out of 5 stars
5 out of 5 stars review

Most comfortable earbuds

[This review was collected as part of a promotion.] I needed comfortable earbuds as my previous ones from a different brand left me with ear aches after prolonged use. I chose the Galaxy Buds 4 Pro b/c I already have multiple Samsung devices and it was an amazing transition. Being able to use the buds seamlessly across multiple Samsung devices has been a game changer. I love pairing them to my Galaxy Watch Ultra to stream music when I go on my evening runs and they sound incredible. The noise cancelling features are perfect for plane rides.

Review from Samsung US
Helpful?4JJ6OSCJFA8K19647301236