Hey there Dylan, Thank you for taking the time to reach out and share your experience with your Galaxy Buds4 Pro. There could be several reasons why you are hearing a crackling sound. It could be related to the Active Noise Cancelling features, or it might simply be that your Galaxy Buds need a software update. To check for updates, go to the settings on your connected device, select your Galaxy Buds4 Pro, and look for the Software Update option. If an update is available, please download and install it. If the issue persists after updating your earbuds, we recommend contacting our Samsung Support Team to explore your warranty options. We appreciate your feedback and look forward to assisting you further. Thank you for being a valued Samsung customer. Samsung Care+ https://www.samsung.com/us/support/samsung-care-plus/ Samsung Warranty https://www.samsung.com/us/support/samsung-care/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hiya PAULS88, Loving the energy here for your Galaxy Buds4 Pro. The balance of power, speed, and comfort is exactly what makes the Galaxy Buds4 Pro such a great everyday companion. Thank you for choosing Samsung. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages