Hey there Dylan, Thank you for taking the time to reach out and share your experience with your Galaxy Buds4 Pro. There could be several reasons why you are hearing a crackling sound. It could be related to the Active Noise Cancelling features, or it might simply be that your Galaxy Buds need a software update. To check for updates, go to the settings on your connected device, select your Galaxy Buds4 Pro, and look for the Software Update option. If an update is available, please download and install it. If the issue persists after updating your earbuds, we recommend contacting our Samsung Support Team to explore your warranty options. We appreciate your feedback and look forward to assisting you further. Thank you for being a valued Samsung customer. Samsung Care+ https://www.samsung.com/us/support/samsung-care-plus/ Samsung Warranty https://www.samsung.com/us/support/samsung-care/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hi Timm, Thank you for sharing your experience with the Galaxy Buds4 Pro. These earbuds combine advanced sound technology with seamless integration for Galaxy devices. Performance may vary based on individual configuration and setup. The Galaxy Buds4 Pro are equipped with advanced audio drivers and adaptive sound features. If there is a specific function or feature you would like to enhance, please let us know. We encourage you to reach out to our Samsung Support Team for additional tips and tricks to improve your experience. Thank you for being a Samsung customer. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages