Hi there Ladybug, Connection and battery life are essential for enjoying wireless audio, and the Galaxy Buds4 Pro are designed to deliver a consistent listening experience with rich sound and strong performance. If you notice that your Galaxy Buds4 are not holding a charge, please clean your case with a cloth to ensure proper contact. For connectivity issues, start by resetting your earbuds. Go to Settings on your device, select your earbuds, and proceed with the reset. Additionally, make sure your earbuds are running the latest firmware update, which you can find in Settings under your Galaxy Buds4 Pro. These steps can also help eliminate any static noise you may be experiencing. For more information on how to optimize the performance of your Galaxy Buds4 Pro, please see the link below. Your feedback is valuable and highlights what matters most in daily use. Thank you for sharing your experience. Best regards, Samsung Team Static noise coming from a Samsung earbud https://www.samsung.com/us/support/troubleshoot/TSG10007301/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hello there, Thank you for taking the time to provide feedback. The Galaxy Buds4 Pro combine advanced sound technology with intuitive controls designed for everyday convenience. Please note that touch and swipe interactions may vary depending on the earbuds' position. We appreciate your insights regarding the hardware design we are evolving and developing earbuds structures that meets a range of users, and we're thrilled to hear that you are enjoying quality audio; this is a milestone we strive to achieve. Thank you for sharing your thoughts; we are grateful to have you as part of the Samsung community. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages  

Hello and thank you for reaching out about your Galaxy Buds4 Pro, Aty72. When the Head Gestures feature is enabled, you can accept or reject calls by moving your head up and down or side to side. This feature also allows you to interact with Bixby hands-free, making it more convenient to control your device without speaking. To use the Head Gestures feature, it must be activated on a connected Galaxy device running One UI 8.5 or later. Please note that some features may not be supported depending on your device model and software version. Here’s how to enable the feature: 1. On your connected Galaxy device, open **Settings**. 2. Tap the name of the connected earbuds. 3. Switch on the **Head Gestures** feature. 4. Once setup is complete, you can control incoming calls through recognized head movements. You can also customize the settings to designate specific head movements for accepting (Yes) or declining (No) calls. We are continually refining software availability. We hope this information is helpful. Thank you for your feedback, and thank you for choosing Samsung! -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hey there Uki71, Thank you for taking the time to share your experience with us. The Galaxy Buds4 Pro offer immersive sound quality paired with advanced Galaxy AI technology. Our intelligent noise filtering helps create a focused listening environment. We understand that a proper fit is essential for your Galaxy earbuds, and we have an online guide that provides tips on achieving the perfect fit with your Galaxy Buds4 Pro. A link to this guide will be provided below. We appreciate your feedback and value your insights. Thank you for sharing your thoughts with us. How to wear the Samsung Galaxy Buds4 or Buds4 Pro https://www.samsung.com/us/support/answer/ANS10007667/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages