Hey there Dylan, Thank you for taking the time to reach out and share your experience with your Galaxy Buds4 Pro. There could be several reasons why you are hearing a crackling sound. It could be related to the Active Noise Cancelling features, or it might simply be that your Galaxy Buds need a software update. To check for updates, go to the settings on your connected device, select your Galaxy Buds4 Pro, and look for the Software Update option. If an update is available, please download and install it. If the issue persists after updating your earbuds, we recommend contacting our Samsung Support Team to explore your warranty options. We appreciate your feedback and look forward to assisting you further. Thank you for being a valued Samsung customer. Samsung Care+ https://www.samsung.com/us/support/samsung-care-plus/ Samsung Warranty https://www.samsung.com/us/support/samsung-care/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hey heimsboy, Thank you very much for your review. Your positive feedback has let us know that we’re creating products that resonate. We appreciate you. Always here, Samsung! -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hey there ghostkilldu89, Thank you for sharing your feedback. The Galaxy Buds4 Pro are designed to provide powerful audio and intelligent features. The updated ear tip design ensures a secure and comfortable fit. We’re pleased to hear that you are enjoying the audio quality and your overall Galaxy experience. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages