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Customer reviews for SAMSUNG Music Frame Dolby ATMOS Smart Speaker HW-LS60D/ZA for
SAMSUNG Music Frame Dolby ATMOS Smart Speaker HW-LS60D/ZA
4.5 out of 5 stars
stars346 ratings346 reviews
  1. 5 stars69% (239)
  2. 4 stars21% (74)
  3. 3 stars4% (15)
  4. 2 stars3% (9)
  5. 1 star3% (9)
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Showing 71-80 of 346 reviews
Jul 5, 2025
ddemania
4 out of 5 stars review

Great sound without a visible speaker

[This review was collected as part of a promotion.] We bought the Samsung music frame along with our Samsung Frame TV a few months ago and it works without any issues, and was very easy to setup and link the the TV for the Q-Symphony sound feature. I rated it a 4 since the actual frame is sort of an unusual size (square 7x7 or so) which isn't really a standard picture size. Also while it comes with Alexa as its digital assistant, I prefer Google Home and therefore don't use the digital assistant much on the frame.

Review from Samsung US
Helpful?1AIDUS7YG3M919642165107
Aug 21, 2025
Moisha
3 out of 5 stars review

Great sound, nice form factor, so-so conectivity

[This review was collected as part of a promotion.] Like the form factor - real picture frame. Installed my family photo and it looks really good. The frame connects to my 50" TV via Wi-Fi and creates so called Q-Symphony - Samsung's surround sound. The sound is excellent, a bit on bass side, but good. Sadly I practically never use the frame as a speaker - the thing looses it's connectivity periodically, acting super unreliable.

Review from Samsung US
Helpful?1AIDUS7YG3M919642165107
reply from Samsung Solutions

Hi Moisha, Thank you for taking a moment to review the Samsung Music Frame. If the audio from the wireless subwoofer is dropping out intermittently, there are a few things to check before performing any troubleshooting: 1) The maximum wireless signal transmission distance is about 33 ft. 2) If there is a wall between the sound bar and the subwoofer, it may cause interference or not work at all, depending on the material in the wall. 3) If there is a device that uses the same wireless frequency (2.4 GHz) near the Soundbar, interference may cause some sound interruption. 4) Check all the sources on the soundbar. If the audio is dropping while watching TV it could be an issue with the broadcast. 5) Also, please be sure you have the latest firmware update. You can update your firmware by Auto Update, using the SmartThings app, or by using a USB device. You can find the update on the product page of your Samsung Music Frame on the Samsung website. If you’d like more help with settings, please know we’re here to help! Call us at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • Live Chat • Manuals, Software, & Warranty Info • Creating a service ticket ~ Samsung Solutions

Jun 20, 2025
MTMagu
3 out of 5 stars review

Music Frame review

[This review was collected as part of a promotion.] We have the frame in our kitchen area. Great sound quality and it looks great with a family photo inside the frame. Only issue is the volume up/down and power buttons are behind the frame so the functionality is awkward.

Review from Samsung US
Helpful?1AIDUS7YG3M919642165107
reply from Samsung Solutions

Hi MTMagu, Thank you for sharing your review of the Samsung Music Frame. We value your feedback and will share it with our teams. If there is anything we can do to improve your enjoyment, such as helping to optimize settings for your specific sound scenario, please contact Samsung Customer Support. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Solutions

Sep 4, 2025
Drizzle
5 out of 5 stars review

Pictures come to life

[This review was collected as part of a promotion.] The Samsung Music Frame is such a clever blend of style and sound. At first glance, it looks like a sleek piece of décor, but once you turn it on, you realize it’s a powerhouse of audio performance. The sound is rich, clear, and fills the room effortlessly, while the design blends perfectly with any space—no bulky speakers to hide. It’s a perfect mix of form and function, and I love that it doubles as both art and entertainment. Definitely a smart upgrade for anyone who values both aesthetics and quality sound!

Review from Samsung US
Helpful?1AIDUS7YG3M919642165107
Jul 20, 2025
YonielG
4 out of 5 stars review

Amazing piece of equipment.

[This review was collected as part of a promotion.] Great clean design , 4K music, and frame very easy to set up. Was skeptical because it’s not an LCD screen that can upload photos, but excellent speakers sound quality and you can print out your own photos to use. work correctly with my Frame TV.

Review from Samsung US
Helpful?1AIDUS7YG3M919642165107
Jul 5, 2025
Brewster
4 out of 5 stars review

Surprising Bass for the size!

[This review was collected as part of a promotion.] Overall I'm impressed the sound quality and volume for the size. I was expecting a small soundstage completely devoid of bass. However, the sound is comparable to a much larger speaker. I wish for the price they were sold in sets of two so they could be used as a stereo pair or surround speaker set

Review from Samsung US
Helpful?1AIDUS7YG3M919642165107
Aug 29, 2025
proheart
3 out of 5 stars review

Nice design but poor Q symphony performance

[This review was collected as part of a promotion.] I wanted to like these music frames. I bought two. On their own they are fine speakers. However I got them to pair with my Samsung oled. I heard about Q symphony and how you would be immersed in total surround sound... Q symphony was an easy setup. Then I say back to enjoy alien romulus in full Q symphony surround sound.... Unfortunately there wasn't any...a very faint sound was coming out of the music frames... I tried everything nothing worked.... Then I read the other reviews..... Anyways a big disappointment

Review from Samsung US
Helpful?1AIDUS7YG3M919642165107
reply from Samsung Solutions

Hi proheart, We appreciate you taking a few moments to review the Samsung Music Frame. Here are some tips to help improve your audio experience. First, update the software. The latest Music Frame software will improve the sound quality. The easiest way to update is by using the SmartThings app, selecting the Music Frame, then tapping the 3 dots in the upper right and selecting Information. From here, you can select to update the software. Second, try using Adaptive sound mode setting. It will automatically adjust the sound based on the content, which makes it “set and forget”. However, if you are only using the Music Frame for music, I suggest Music sound mode for its clarity and faithful reproduction. If using it for listening to vocals (like podcasts, news, etc.,) I like Voice Enhancement mode. Finally, you can modify your sound settings to tailor the sound to your liking. First, turn on SpaceFit sound so your Music Frame can adjust to your room acoustics, next go to the Equalizer, and adjust the lows/high/mids to your satisfaction. If you’d like more help with settings, please know we’re here to help! Call us at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • Live Chat • Manuals, Software, & Warranty Info • Creating a service ticket ~ Samsung Solutions

May 16, 2025
LovelySound
5 out of 5 stars review

Love Our Speaker

[This review was collected as part of a promotion.] We use this mainly for when we're streaming movies or watching DiretTV or Apple TV, it's also used for gaming & YouTube Music. Sound quality and ease of set up has been great. No issues. Would purchase again.

Review from Samsung US
Helpful?1AIDUS7YG3M919642165107
Jun 6, 2025
Bruintoo
4 out of 5 stars review

Cool concept. Awesome sound.

[This review was collected as part of a promotion.] The Music Frame is nice analog concept. Place your own photo or artwork on the speaker. How retro! The sound coming out of the Music Frame is decent. We use it as rear speaker for as part of the Q-Symphony with our Samsung Frame TV and Samsung Slim Bar.

Review from Samsung US
Helpful?1AIDUS7YG3M919642165107
Jul 15, 2025
Nikkicolumbine
5 out of 5 stars review

Vivid photos/excellent sound/Fully versatile

[This review was collected as part of a promotion.] I use my device for listening to my favorite tunes on Spotify or when I'm watching videos I uploaded. It helps me to keep my lived ones nearby, no matter how far our distance, and to display their photos conveniently, without the need of bulky frames and too much space taken. It looks sleek and it's versatile for functioning any room! The sound quality is amazing for a tiny device too! Everyone needs this on their wishlist and in their home! It would make an excellent gift!!!

Review from Samsung US
Helpful?1AIDUS7YG3M919642165107