Customer reviews for SAMSUNG Music Frame Dolby ATMOS Smart Speaker HW-LS60D/ZA

Customer reviews for SAMSUNG Music Frame Dolby ATMOS Smart Speaker HW-LS60D/ZA for

SAMSUNG Music Frame Dolby ATMOS Smart Speaker HW-LS60D/ZA

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4.5 out of 5 stars

stars346 ratings346 reviews

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Showing 121-130 of 346 reviews

Sep 20, 2025

aRBie77

3 out of 5 stars review

The sound is excellent; the connection erratic

[This review was collected as part of a promotion.] I want to love this, but the connection to my TV via wifi is very unreliable.

Review from Samsung US

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reply from Samsung Solutions

Hello aRBie77, We appreciate you taking a few moments to review the Samsung Music Frame. Updating the firmware on your Music Frame gives you all the benefits of the latest improvements. When the Music Frame is connected to the Internet, Auto Update allows software to update automatically even when it is turned off. You can also update by using the SmartThings app. Make sure that Music Frames are connected to the same Wi-Fi network that your TV is on using the SmartThings app. If you’d like more help with settings, please know we’re here to help! Call us at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • Live Chat • Manuals, Software, & Warranty Info • Creating a service ticket ~ Samsung Solutions

Nov 17, 2025

Easydoesit

3 out of 5 stars review

Amazing sound

[This review was collected as part of a promotion.] Good quality overall would definitely suggest it to friends and family.

Review from Samsung US

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reply from Samsung Solutions

Hi Easydoesit, Thank you for purchasing the Samsung Music Fram and for your review. I am glad to hear that you are happy with the performance of your new Music Frame. If you are experiencing specific issues that caused you to give this a 3-star rating, please know Samsung Customer Support is here to help. Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week. LiveChat with an agent by clicking the ‘Support’ link on the Samsung website. ~Samsung Solutions

Dec 13, 2025

Myforever

5 out of 5 stars review

I absolutely love it

[This review was collected as part of a promotion.] I think that this product is very nice and use full

Review from Samsung US

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Oct 26, 2025

VibeRider

5 out of 5 stars review

This was a unique product loved it

[This review was collected as part of a promotion.] Thank u for this gift it was very unique and appreciated

Review from Samsung US

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Oct 11, 2025

SleeplessInSeattle

4 out of 5 stars review

This frame meets expectations

[This review was collected as part of a promotion.] This was given to me as a gift and it plays sound clearly, as expected, no complaints.

Review from Samsung US

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Jul 1, 2025

MUSICFRAMELOVER23

5 out of 5 stars review

Truly resembles a picture frame! w/ great quality

[This review was collected as part of a promotion.] I use this to enjoy my favorite songs throughout my entire house, my whole family loves it and uses it pretty much every day. Thank you samsung for this wonderful product❤️

Review from Samsung US

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Jul 30, 2025

ItsRicksung

5 out of 5 stars review

Materialistic, Sleek & decorative

[This review was collected as part of a promotion.] I love my music frame from Samsung! Love how it is a picture frame and when I sit on my couch and want to listen to music it becomes my speaker! The bass sounds amazing and sound quality!

Review from Samsung US

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Jul 4, 2025

BeePee

5 out of 5 stars review

This is so cool and so unique in very impressed

[This review was collected as part of a promotion.] In very happy with this and wish everyone could have this experience. It's perfect as a gift as well I got one for my gramma parents they love it

Review from Samsung US

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Aug 23, 2025

sxwsxw

4 out of 5 stars review

Integrates well with other Samsung devices

[This review was collected as part of a promotion.] works great as a surround. Is a challenge to adjust the volume - have to do it with the invisible buttons.

Review from Samsung US

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Jul 7, 2025

Megakat

5 out of 5 stars review

Very esthetic, easy, powerful

[This review was collected as part of a promotion.] Incredible looking, easy configuration, clear treble and good bass, looks as normal picture frame with impressive performance. Can be used to fit on your Samsung TV and or Samsung soundbar

Review from Samsung US

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