We're very sorry to hear about your experience with Purina Friskies Wet Cat Food Gravy Pleasers Variety Pack with Fully Load’d, Meaty Bits, and Prime Filets, as this is not typical. As fellow pet owners, great care is taken to ensure the quality and safety of every product. More information would be appreciated to better assist. When you have a chance, please call us at 1-800-778-8864. Our team is available Monday through Saturday, 8 a.m. to 6 p.m. (CT). We look forward to speaking with you. – The Friskies Team

Thank you for sharing your feedback with us. We're sorry to hear the Purina Friskies Wet Cat Food Gravy Pleasers Variety Pack wasn't a favorite. It sounds like your cats prefer chicken and gravy flavors, while the other varieties are less appealing, even though they'll eventually finish them. We'd love to learn more about their preferences and help you find options they'll enjoy. When you have a moment, please contact us at https://www.purina.com/contact-us/. – The Friskies Team

We’re sorry to hear that your cats enjoyed the gravy more than the pieces, especially since you had to choose this variety when your regular pâté wasn't available. Product availability is managed by the retailer, so we recommend reaching out to Sam's Club Customer Support to check on the availability of your preferred pâté varieties: https://help.samsclub.com/?xid=ftr:help-center. We appreciate you sharing your cats' preferences with us, and if you have any product-related questions, please feel free to contact us at https://www.purina.com/contact-us. -The Friskies Team

Thank you for giving Purina Friskies Wet Cat Food Gravy Pleasers Variety Pack with Fully Load’d, Meaty Bits, and Prime Filets a try and for sharing your experience with us. We're sorry to hear that it wasn't a hit with your cats. We know our feline friends can be very particular when it comes to their meals, and what one cat loves, another may turn their nose up at. We'd love the opportunity to learn more about your cats' tastes and help you find a recipe they may enjoy even more. When you have a moment, please reach out to us here: https://www.purina.com/contact-us/. – The Friskies Team

We're truly sorry to hear that Friskies Wet Cat Food Gravy Pleasers Variety Pack with Fully Load’d, Meaty Bits, and Prime Filets arrived in this condition. This is certainly not the kind of experience we want for our consumers. We carefully produce and package our products, and the quality and safety of our formulas are our priorities. We'd like to gather additional information for our team and assist you further. Please call us directly at 800-778-8864. Our team is available Monday through Friday, 8:00 a.m. to 6:00 p.m. CST, and on Saturday through Sunday from 8:00 a.m. to 5:00 p.m. CST. We look forward to speaking with you. - The Friskies Team

We're terribly sorry to see this. Your experience is unusual and certainly not typical of our products. We carefully produce and package our products to ensure they reach consumers in excellent condition. We'd like to learn more about your experience with Purina Friskies Wet Cat Food Gravy Pleasers Variety Pack with Fully Load’d, Meaty Bits, and Prime Filets, and provide support. When you have a moment, please give us a call at 1-800-778-8864. We are available Monday through Friday, 8 a.m. to 6 p.m. (CT) and Saturday through Sunday, 8 a.m. to 5 p.m. (CT). We look forward to speaking with you. – The Friskies Team

We truly appreciate your feedback and continued support. If you have any additional questions or concerns, please don’t hesitate to reach out to us through our https://www.purina.com/contact-us. We’re always happy to help. — The Friskies Team