Other than purchasing the unit, no other encounter with company until now. The base of white 3- prong part that helps with clockwise movement broke off. Part of 3 - prong base fell into hole. The rotation is now hampered.

We purchased a Forno microwave last fall for our new home and it now sparks in the area of the upper cover plate when used. We have ceased using and need to get a service rep for Forno in the area of Ellijay GA (30540). Can you assist

Other than not knowing it would come with a plug that was different from our US style, it is in place and set up. Much to learn about what all it can do!

The microwave is beautiful, sturdy, easy to operate and finally works amazing!! I would definite suggest it to anyone!

Love this appliance. The only change I would do is have a pull out microwave rack rather than fixed when you are using it.

Like the convenience of all in one oven. The air frye convection and microwave It looks very stylish in my kitchen. It was easy to install.

Microwave works very effectively and and efficiently. The convection part works great as well. Very happy with the product.

I have tried to reach the company many times to have some help with the products and have had no luck.

First look at our new microwave was amazing! We also purchased the matching refrigerator, stove, range hood and dishwasher.

Looks and works as described. Feels like a solid microwave. Looking forward to using it after our electrician installs the right plug.