Hello Olarami, Thank you for purchasing the Samsung HW-C47M Soundbar and for your review. I am glad to hear that you are happy with the performance of your new soundbar. If you are experiencing specific issues that caused you to give this a 3-star rating, please know Samsung Customer Support is here to help. Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week. LiveChat with an agent by clicking the ‘Support’ link on the Samsung website. ~Samsung Solutions

Hello Gamer1337, Thank you for purchasing the HW-C47M Soundbar. I am sorry to see that you are not fully satisfied with your purchase. Your review will be shared with our product team. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals & Software 3) Warranty Info 4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 5) Contact Us ~ Samsung Solutions