Hi Jack,<br /><br />Thank you for taking a moment to review the Samsung HW-C47M Soundbar.<br /><br />If the auto-connection process to the rear speakers was unsuccessful, you can manually pair the rear speakers to the soundbar. Press the ID SET button on the back of the Left Rear Speaker with a pen tip for 5~6 second or until the LINK LED indicator blinks fast (in Blue).<br /><br />Next, with the soundbar powered OFF, press and hold the UP button on the remote control until ID SET message appears on the Soundbar’s Display. If the Soundbar does not have a display window then the LEDs will blink RED – Green – Blue (in that order) The LINK LED indicator stops blinking on the left rear speaker and glows a solid blue when a connection is established between the Soundbar and the Wireless Rear Speakers.<br /><br />I hope these tips help resolve the issues you are experiencing. If you would like additional assistance with the setup of your rear speakers, please contact Samsung Customer Support at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Live Chat with an agent as well as manuals, software, and warranty info can be found at the ‘support’ link on our Samsung website.<br /><br />~ Samsung Solutions

Hi Betty,<br /><br />Thank you for taking a moment to review the Samsung HW-C47M Soundbar.<br /><br />When powered on for the first time, the subwoofer should automatically connect to the soundbar wirelessly. If the auto-connection process fails, you can try manually connecting the sub to the soundbar.<br /><br />Before performing the manual connection procedure, check whether the power cables for the Soundbar and subwoofer are connected properly and make sure that the Soundbar is turned off.<br /><br />Press and hold ID SET on the rear of the subwoofer for at least 5 seconds. The red indicator on the rear of the subwoofer turns off and the blue indicator blinks. Press and hold the Up button on the remote control for at least 5 seconds. The ID SET message appears on the display of the Soundbar for a moment, and then it disappears. The Soundbar will automatically power on when ID SET is complete. The LINK LED indicator stops blinking and glows a solid blue when a connection is established between the Soundbar and the Wireless Subwoofer.<br /><br />If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.<br /><br />~ Samsung Solutions

Hi WalmartCustomer,<br /><br />Thank you for purchasing the Samsung HW-C47M Soundbar and for your review. I am glad to hear that you are happy with the performance of your new soundbar. <br /><br />If you are experiencing specific issues that caused you to give this a 3-star rating, please know Samsung Customer Support is here to help.<br /><br />Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.<br /><br />LiveChat with an agent by clicking the ‘Support’ link on the Samsung website.<br /><br />~Samsung Solutions