Hello Apples06, Thank you for your review of the Samsung HW-C47M Soundbar and for sharing your experiences with the issues that have caused you to consider returning your soundbar. Your experience is very important to us and will be shared with our product team. If you have not yet returned your unit, please give us the opportunity to troubleshoot your issue and work toward a solution. You can reach Samsung Support at 1-800-SAMSUNG (ask for Soundbars) 8 AM – 12 AM EST, 7 days a week. We hope to hear from you soon. ~Samsung Solutions

Hello Jeremiah, Thank you for taking a few moments to review the Samsung HW-C47M Soundbar. To set up the wireless rear speaker kit included with the soundbar, first use the color-coded speaker wires to connect the rear speakers to its wireless module and place these three in the back of your room. Plug the wireless receiver module power cord into an electrical outlet and into the wireless receiver module to turn on the wireless receiver module. Press and hold the ID SET button on the back of the wireless module for at least 5 seconds or until the blue light starts blinking. Turn off your soundbar and press the Up button on the remote for 5 seconds. The ID SET message will appear on the soundbar for a short time and then disappear. After the ID SET process, the soundbar power is automatically turned on. The LINK LED indicator stops blinking and glows a solid blue when a connection is established between the soundbar and the wireless receiver module. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Solutions

Hello afusat, We appreciate you taking a moment to review the Samsung HW-C47M Soundbar. An optical cable is also another way to connect your soundbar to your TV. You can also connect your devices (cable boxes, video game systems, and Blu-ray players) to the TV, and have the sound output from the TV to the soundbar. 1. With the TV and soundbar turned on, connect one end of a digital optical cable to the OPTICAL OUT port on the TV. 2. Then, connect the other end to the DIGITAL AUDIO IN (OPTICAL) port on the soundbar. 3. Press Source on the remote or soundbar, and then set the soundbar to the D.IN. setting. 4. Finally, on the TV, you need to set the speaker output to external speakers. 5. Navigate to Settings, and then press Up on the navigation arrows to highlight Quick settings. 6. Press the right directional arrow to highlight TV Speaker and press select to change it to Optical (external speakers). The TV's sound will now play from the soundbar. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Solutions

Hi Mark, Thank you for taking a few moments to review the Samsung HW-C47M Soundbar. If you would like louder (or softer) bass from your subwoofer, you can adjust the level by rocking the WOOFER button on the soundbar remote, and then adjusting the level from -6 to +6. To set the subwoofer volume level to 0, press the button in. You can adjust the Treble and Bass by pressing the TONE CONTROL button then use the UP/DOWN buttons to change the levels between -6 to +6. For precise audio adjustments, you can use the 7-band frequency equalizer to optimize the sound for your room acoustics by pressing and holding the SOUND CONTROL button for about 5 seconds, make sure you also set the SOUND MODE to STANDARD. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Solutions