Hi Lionel,<br /><br />Thank you for sharing your review of the HW-C47M Soundbar. We value your feedback and will share it with our teams. <br /><br />If there is anything we can do to improve your enjoyment such as helping to optimize settings for your specific sound scenario, please contact Samsung Customer Support. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.<br /><br />~ Samsung Solutions

Hello aimee,<br /><br />I&#39;m sorry you have not received your HW-C47M yet. Please follow up directly with Walmart for further assistance. We hope your issue is resolved in a timely manner. Should you have questions regarding the usage or setup of your product once you&#39;ve received it, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. <br /><br />~ Samsung Solutions